Room type

Suite, 1 Bedroom

Max Occupancy: 2 guests (up to 1 child)

Suite, 2 Bedrooms

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Suite, 3 Bedrooms

Max Occupancy: 6 guests (up to 5 children, 4 infants)

Get an overview of this hotel4-star resort with full-service spa and free breakfast

Location

Situated in Playa del Carmen, this resort is within a 5-minute walk of Quinta Alegria and Pier Navega. Nuestra Senora del Carmen Catholic Church and Central Square are also within 10 minutes.

Resort Features

This resort features a full-service spa, an outdoor pool, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite.

Room Amenities

All 30 individually decorated rooms feature free WiFi and sofa beds. Guests will find kitchens with refrigerators, stovetops, and microwaves.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Acanto Hotel and Suites Playa del Carmen features an outdoor pool and a fitness center. Dining options at the resort include a coffee shop/café and a snack bar/deli. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

This Playa del Carmen resort also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

  • Airport transportation (surcharge)
  • Babysitting or childcare (surcharge)
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Elevator/lift
  • Express check-in
  • Fitness facilities
  • Free breakfast
  • Free self parking
  • Free WiFi
  • Full-service spa
  • Garden
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 3
  • Outdoor pool
  • Rooftop terrace
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Total number of rooms - 30
  • Tours/ticket assistance
  • Use of nearby fitness center (discount)
  • Wedding services
  • Year Built 2010
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Free Wi-Fi
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds available
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Cable TV service
  • Ceiling fan
  • Climate control
  • Coffee/tea maker
  • Free toiletries
  • Cookware, dishware, and utensils
  • Cribs/infant beds (surcharge)
  • Daily housekeeping
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free WiFi
  • Full-sized refrigerator/freezer
  • Hair dryer
  • In-room safe (laptop compatible)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Kitchen
  • Microwave
  • Phone
  • Plasma TV
  • Premium bedding
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (limited hours)
  • Separate living room
  • Shower only
  • Sofa bed
  • Sofa bed size
  • Stovetop
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Where to Eat

A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM. An additional breakfast (subject to charges) is served daily.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Parasailing nearby
  • Ecotours nearby
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Spa Services

Relaquation Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Aromatherapy treatments
  • Facial treatments
  • Massages
  • Body treatments
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Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Deposit: USD 250 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

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