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Superior Room - All Inclusive
Premium Room - All Inclusive
Beachfront resort, near downtown Playa del Carmen
White sand beach
Located just south of Playa del Carmen's shopping, dining, and entertainment areas, this activity-filled resort welcomes singles, couples, and families to a white sand beach along the Yucatan Peninsula.
At Allegro Playacar, meals and snacks at 6 eateries, drinks at 4 bars, plus 2 pools, equipment for water sports, daily activities program, and a Kids' Club are amenities included in the room rate.
2-story thatched-roof villas of Allegro Playacar offer air-conditioned rooms with yellow walls, orange accents, ceramic tile floors, televisions, and in-room safes. Bathrooms feature bowl sinks.
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and local beverages included
- Surcharges for premium or imported alcoholic beverages
Activities and facilities/equipment
All non-motorized water sports are included.
- Surfing/boogie boarding
- Fitness facilities
- Table tennis
- Game room
- Water aerobics
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Onsite live performances
- Airport transfers
- Laundry/dry cleaning services
- Motorized water sports
- Premium and/or non-domestic beverages
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
The Allegro's numerous two-story villas house a total of 286 rooms. Lush gardens surround the villas, and all public spaces such as restaurants and bars, have thatched roofs. Within the resort are a beauty salon which offers massages , and an activities desk which, arranges eco-adventure park tours and other excursions. Wireless Internet access is offered for a surcharge and guests can rent computers. There's also a meeting/conference room. All spa treatments are subject to a surcharge.
Resort activities run day and night, including shows in the open-air theater. Children have their own pool — shaped like a cartoon mouse — along with a playground and special activities. Babysitting or child care can be provided for a surcharge. Like all major Riviera Maya hotels, the resort is equipped with a water-purification system.
- Babysitting or childcare (surcharge)
- One meeting/conference room
- Wireless Internet access - surcharge
- Swimming pool - outdoor
- Number of floors - 2
- Number of buildings/towers - 38
- Swimming pool - children's
- Poolside bar
- Currency exchange
- Supervised childcare/activities
- Gift shops or newsstand
- Hair salon
- Spa services on site
- Marina on site
- Swim-up bar
- Complimentary newspapers in lobby
- Concierge desk
- Free parking
- Medical assistance available
- Multilingual staff
- Computer rental
- Total number of rooms - 286
- 24-hour front desk
- Express check-out
- Express check-in
- Beauty services
- Shopping on site
- Laundry facilities
- Dry cleaning/laundry service
- Coffee/tea in lobby
- Air-conditioned public areas
- Wedding services
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
- Room Amenities
- Wireless Internet access (surcharge)
- Rollaway/extra beds available
- Cribs/infant beds (complimentary)
- Connecting / adjoining rooms available
- Climate control
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Hair dryer
- Iron/ironing board
- In-room safe
- Separate sitting area
- Access via exterior corridors
- Complimentary bottled water
- Extra towels/bedding in room
- Handheld showerhead
- Makeup/shaving mirror
- Sewing kit
- Shower/tub combination
- Complimentary toiletries
- In-room childcare (surcharge)
- Electronic/magnetic keys
- Window opens
- Daily housekeeping
The Buffet - This restaurant serves breakfast, lunch, and dinner buffets and offers a coffee station all day. Weather permitting, a dinner buffet is also served outside, either by the pool or in front of the theater.
The Italian - Floral-print chairs, marble floors, and recessed ceilings painted with clouds create the perfect atmosphere for Italian fare. A la carte dinner only. Adults only. Reservations required. Dress code: Long pants for men.
Sample menu for The Italian
- Smoked Ham and Melon
- Beef Carpaccio
- Fried Squids with Tartar sauce
- Stuffed Ravioli with Ricotta
- Rack of lamb with Mint sauce
- Pork Loin stuffed with Mushrooms and Vegetables
- Fiorentine Básquet with Pistachio Mousse
The Mexican - Specializing in Mexican dishes, it serves à la carte dinners only. Reservations required. Dress code: Long pants for men.
Pizzeria La Huerta - Located by the pool, this open-air eatery serves pizza all afternoon.
Snack Bar - Serves light snacks by the pool most of the afternoon.
Midnight Snack Bar - Serves late night light snacks poolside.
Fast Eddies - This sports bar features pool tables and televisions, and transforms into a disco for late night dancing.
Ambar Bar - Open evenings only with cocktails and drinks.
Aqua-Bar - Open from midmorning until after midnight.
Crystal Bar - Open from midmorning until midnight.
Guests of Allegro Playacar All Inclusive can enjoy days packed with activities because the multilingual resort staff keep things humming with a wide array of games, contests, and water and land sports including kayaking, sailing, boogie boarding, and volleyball.
The concierge desk can arrange tours to regional historic and tourist sites such as Tulum and Xel-Ha, as well as fishing trips and scuba diving excursions, and golf games at area courses including the 18-hole Playacar Club de Golf (surcharges for all).
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Golfing nearby
- Tennis nearby
- Volleyball nearby
- Parasailing nearby
- Aerobics on site
- Basketball on site
- Kayaking on site
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Windsurfing on site
Policies & Fees
Check-in time starts at 3 PM
Special check-in instructions:
Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:
Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.
Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.
Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.
Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.
Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
- Additional Details
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.