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Room type

Junior Suite, 1 King Bed, Jetted Tub

Max Occupancy: 2 guests

Family jetted tub ocean view suite

Max Occupancy: 5 guests (up to 2 children, 2 infants)

Premium Suite, Jetted Tub

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Luxury Suite, Jetted Tub, Ocean View

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Upscale resort on the beach, with 3 outdoor swimming pools

Location

This Puerto Morelos resort is on the beach, 1.5 mi (2.3 km) from Arrecife de Puerto Morelos National Park, and within 9 mi (15 km) of Ojo de Agua Beach and Moon Palace Golf Club. Dr. Alfredo Barrera Marin Botanical Garden and Crococun Zoo are also within 9 mi (15 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Azul Sensatori Hotel By Karisma All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 435 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Balconies and iPod docks are standard, as are flat-screen TVs with cable channels.

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Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 9 AM until 5 PM and from 7:30 PM until 9:30 PM

Hotel Amenities

Azul Sensatori Hotel By Karisma All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Azul Sensatori Hotel By Karisma All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 7 bars/lounges. High-speed wireless Internet access is available for a surcharge. This all-inclusive resort also offers a water park, a children's club, and a children's pool. Complimentary self parking is available on site.

  • Free breakfast
  • Free self parking
  • Number of restaurants - 6
  • Water park
  • Full-service spa
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor seasonal pool
  • Number of swim-up bars - 3
  • Number of bars/lounges - 7
  • Poolside bar
  • Lazy river
  • Supervised childcare/activities (free)
  • Nightclub
  • Health club
  • Spa tub
  • Coffee shop or café
  • Outdoor tennis court
  • Indoor tennis court
  • Children's club (surcharge)
  • Children's club
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • WiFi (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Spa treatment room(s)
  • Spa services on site
  • Conference space size (feet) - 4166
  • Conference space size (meters) - 387
  • One meeting room
  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Arcade/game room
  • Express check-in
  • Express check-out
  • Multilingual staff
  • Wedding services
  • Terrace
  • Garden
  • Barbecue grill(s)
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • Elevator/lift
  • Shopping on site
  • Number of buildings/towers - 4
  • Number of floors - 4
  • Total number of rooms - 435
  • Tennis on site
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Family Friendly Amenities

  • Outdoor pools
  • Children's pool
  • Lazy river
  • Supervised childcare/activities (free)
  • Outdoor tennis court
  • Indoor tennis court
  • DVD player
  • Babysitting or childcare (surcharge)
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Wireless internet access ( 15 USD per day )

Available in some public areas: Wireless internet access ( 15 USD per day )

Parking

Free self parking

Room Amenities

  • WiFi (surcharge)
  • Balcony
  • Separate sitting area
  • Minibar
  • iPod docking station
  • Room service (24 hours)
  • Flat-panel TV
  • Cable TV service
  • DVD player
  • Shower only
  • Coffee/tea maker
  • Cribs/infant beds available
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Blackout drapes/curtains
  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Private bathroom
  • Connecting/adjoining rooms available
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Where to Eat

A complimentary breakfast is offered.

SPOON - This restaurant serves breakfast, lunch, and dinner.

TAPAZ - This family restaurant serves dinner only.

SIENNA - This restaurant serves dinner only.

LE CHIQUE - This fine-dining restaurant serves dinner only.

ZAVAZ - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court, an indoor tennis court, a health club, and a water park with a lazy river are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Vassa Spa has 13 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

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Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No rollaway/extra beds available

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Complimentary Honeymoon and Anniversary Promotion

Book a minimum 3-night stay in a "Premium Jacuzzi Suite" or "Premium Jacuzzi Swimup Suite" room category starting June 15, 2011 for travel anytime and receive the following:

  • Private romantic candle light dinner on the beach for the couple
  • Chilled bottle of domestic sparkling wine delivered to couple's room upon arrival
  • Couples half-hour massage lesson
  • Guaranteed king-size bed
  • Special in-room towel arrangement daily
  • Bathrobes for use during stay
Must book a "Premium Jacuzzi Suite" or "Premium Jacuzzi Swimup Suite" category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Package inclusions may vary without previous notice. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.

Dining at Le Chique Restaurant

Book a stay in a Premium Jacuzzi or Premium Jacuzzi Swim-up suite and enjoy dining at Le Chique during your stay.

    Subject to availability. Other restrictions may apply. A $25 surcharge per meal/person applies to guests booked in other room categories.

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