Book your room at Banyan Tree Mayakoba

Room type

Upscale resort on the beach, with 2 outdoor swimming pools

VIP Room Upgrades & More

Location

Nestled on the beach, this Playa del Carmen resort is 1.3 mi (2.1 km) from El Camaleon Golf Club and 3.1 mi (4.9 km) from Gran Coral Golf. Tres Rios Ecopark and Guadalupe Church are also within 6 mi (10 km).

Resort Features

At Banyan Tree Mayakoba, spend the day at the beach, relax by one of the resort's 2 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.

Room Amenities

All 107 rooms boast private pools and offer free WiFi and patios. Free wired Internet and living rooms are standard, as are flat-screen TVs with satellite channels.

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Banyan Tree Mayakoba

Carretera Federal Chetumal Puerto Juarez Km 298 Playa del Carmen QROO 77710
Hotel Amenities

Hotel Amenities

For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Summer fun is a breeze at Banyan Tree Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

The resort offers a coffee shop/café and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a poolside bar. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour health club. Onsite valet parking is complimentary.

Banyan Tree Mayakoba is a smoke-free property.

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Airport transportation (surcharge)
  • Total number of rooms - 107
  • Number of floors - 1
  • ATM/banking
  • Barbecue grill(s)
  • Coffee/tea in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour health club
  • Full-service spa
  • Beach shuttle (complimentary)
  • Gift shops or newsstand
  • Hair salon
  • Tours/ticket assistance
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Number of outdoor pools - 2
  • Computer station
  • Snack bar/deli
  • Area shuttle (surcharge)
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • One meeting room
  • Luggage storage
  • Spa treatment room(s)
  • Multilingual staff
  • Free valet parking
  • Rooftop terrace
  • Terrace
  • Beach bar
  • Porter/bellhop
  • Safe-deposit box at front desk
  • 24-hour business center
  • Conference space size (feet) - 5619
  • Golf course on site
  • Year Built 2009
  • Conference center
  • Beach umbrellas
  • Beach towels
  • Sauna
  • Smoke-free property
  • Spa services on site
  • Spa tub
  • Steam room
  • Children's pool
  • Indoor pool
  • Wedding services
  • Beach/pool umbrellas
  • Poolside bar
  • Conference space size (meters) - 522
  • Garden
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Family Friendly Amenities

Family Friendly Amenities

  • Outdoor pools
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Separate living room
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator (on request)
  • Microwave (on request)
  • Cribs/infant beds (complimentary)
  • DVD player
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Internet

Internet

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi , Free wired high-speed Internet

Parking

Parking

Free valet parking

Room Amenities

Room Amenities

  • DVD player
  • Pay movies
  • Hypo-allergenic bedding available
  • Patio
  • Separate sitting area
  • Complimentary newspaper
  • Air conditioning
  • Climate control
  • Access via exterior corridors
  • Phone
  • Minibar
  • Coffee/tea maker
  • Refrigerator (on request)
  • Microwave (on request)
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Flat-panel TV
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Premium bedding
  • Satellite TV service
  • Blackout drapes/curtains
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Separate dining area
  • Separate living room
  • Hydromassage showerhead
  • Cribs/infant beds (complimentary)
  • Pillow menu
  • In-room safe
  • HDTV
  • Room service (24 hours)
  • Down comforter
  • Egyptian-cotton sheets
  • Private pool
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Where to Eat

Where to Eat

Late night fare is available from 24-hour room service.

Nearby Things to Do

Nearby Things to Do

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a 24-hour health club. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Skydiving nearby
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golfing on site
  • Kayaking on site
  • Sailing on site
  • Yoga classes/instruction on site
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Spa Services

Spa Services

Banyan Tree Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Massages
  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
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Accessibility

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
Hotel Policies

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

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We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Banyan Tree Mayakoba is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.
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