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Room type

Sanctuary Pool Villa

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Golf View Residence

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Sanctuary Two Bedroom Pool Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Luxury Villa, 1 King Bed, Private Pool

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Spa Pool Villa 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Ocean Club 2 Bedroom Pool Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

3 Bedroom Ocean Front Pool Villa

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Luxury Playa del Carmen retreat with private beach

Expedia Insiders' Select Winner 2014
VIP Room Upgrades & More

Near La Quinta Avenida

Located on Mexico's sun-drenched Riviera Maya, Banyan Tree Mayakoba is steps from the sand. It’s a 15-minute drive to La Quinta Avenida in Playa del Carmen, and 45 minutes to Cancún International Airport. Just across the road is the El Camaleon golf course designed by Greg Norman.

Private beach plus pools

Mayakoba, meaning 'village over the water,' is internationally recognized as an exclusive resort community. Home to 3 world-class resorts and a PGA Championship golf course, this property nestles alongside the jungle and blends Mexican culture with Asian philosophies of hospitality.

Private sundeck and pool

Villas at this property offer a dreamlike, secluded environment, designed to promote a feeling of well-being and peaceful solitude. These 117 villas and residences feature 1, 2, or 3-bedroom offerings, all of which emphasize immersion in nature and expansive living areas.

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Hotel Amenities

Hotel Amenities

Reflecting the banyan tree's symbolism of shade and shelter for weary travelers, Banyan Tree Mayakoba seeks to provide rest to its guests in an environment of luxurious touches and elegance. Guests can enjoy nature up close on the property's PGA Championship golf course, cool off in one of the 2 outdoor swimming pools, with poolside bars, and enjoy a treatment at the full-service spa.

Guests can unwind with a drink at one of the resort's 2 swim-up bars. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness facility. Onsite valet parking is complimentary.

Banyan Tree Mayakoba is a smoke-free property.

  • Free valet parking
  • Free WiFi
  • Free wired high-speed Internet
  • Number of restaurants - 6
  • Golf course on site
  • Full-service spa
  • Number of outdoor pools - 2
  • Children's pool
  • Indoor pool
  • Number of swim-up bars - 2
  • Number of poolside bars - 2
  • 24-hour fitness facilities
  • Bar/lounge
  • Children's club (free)
  • Spa tub
  • Outdoor tennis court
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • Sauna
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Beach/pool umbrellas
  • Beach umbrellas
  • Free beach shuttle
  • Rooftop terrace
  • 24-hour business center
  • Conference center
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Spa treatment room(s)
  • Spa services on site
  • Conference space size (feet) - 5622
  • Conference space size (meters) - 522
  • Number of meeting rooms - 4
  • Meeting rooms
  • Babysitting or childcare (surcharge)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Computer station
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Terrace
  • Garden
  • Barbecue grill(s)
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Luggage storage
  • Smoke-free property
  • Number of floors - 1
  • Total number of rooms - 117
  • Year Built 2009
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pools
  • Children's pool
  • Indoor pool
  • Separate dining area
  • Separate living room
  • Children's club (free)
  • Outdoor tennis court
  • DVD player
  • Cribs/infant beds (complimentary)
  • Rollaway/extra beds available
  • Babysitting or childcare (surcharge)
  • Laundry facilities
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • Private pool
  • Free WiFi
  • Free wired high-speed Internet
  • Furnished balcony or patio
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Deep soaking bathtub
  • Minibar
  • Room service (24 hours)
  • LCD TV
  • Satellite TV service
  • Pay movies
  • DVD player
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding available
  • Separate bathtub and shower
  • Rainfall showerhead
  • Coffee/tea maker
  • Pillow menu
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds available
  • Daily housekeeping
  • Turndown service
  • Free newspaper
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Access via exterior corridors
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

An assortment of dining experiences to suit a variety of tastes is available. From champagne breakfasts to a private, poolside barbecue, Banyan Tree Mayakoba offers a gamut of options for even the most discerning of diners.

Featured cuisines include authentic Thai, fresh seafood, and contemporary Mexican fare.

Late-night dining is available through 24-hour room service.

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Nearby Things to Do

Guests can play rounds at the 18-hole championship golf course, El Camaleon, designed by architect and legend Greg Norman. Home to the Latin America PGA Tour Event, this golf course also features a croquet course, which is complimentary to guests. Equipment available at the El Camaleon Pro Shop.

Each villa receives 2 complimentary bicycles for the duration of the stay. Bicycles are intended for use within the resort and the Mayakoba complex.

The Mayakoba Nature Trail is 3 miles long and designed to allow people to walk, job, or ride a bike while enjoy it. The trail is located right outside of the lobby. The trail offers rest areas and bird towers.

Guests receive complimentary access to and use of the tennis facility. The facility offers 4 courts and 1 paddle court. Reservations required.

Archery classes are available for 45 minutes per session, with a maximum of 4 participants. Classes take place near the driving range of the El Camaleon golf course. Please consult the property following booking for information related to cost and scheduling.

Guests can enjoy a kayak tour during their stay. Tours start at the dock of El Camaleon and run through a section of the Mayakoba water canals. This guided tour lasts approximately 90 minutes, including instructional time, with a max participant limit of 10. Please consult the property following booking for information related to cost and scheduling.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

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Fees

You’ll be asked to pay the following charges at the hotel:
  • Resort fee: 15 percent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 50 USD per person (approximately)
  • Airport shuttle fee: MXN 319 USD per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Banyan Tree Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of Preferred Hotels & Resorts.
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