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Room type

Superior Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite, Jetted Tub, Oceanfront (Club Premium New Room Type)

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Suite, Oceanfront (Club Premium New Room Type)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

4-star beach resort with a full-service spa

Location

Located in Xpu-Ha, this beachfront resort is connected to the convention center and within 3 mi (5 km) of Xpu-ha Beach, Puerto Aventuras Marina, and Chac Mol. CEDAM Museum and Dolphin Discovery are also within 3 mi (5 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Barcelo Maya Beach All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.

Room Amenities

All 630 rooms feature thoughtful touches like bathrobes and slippers, plus balconies or patios and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, WiFi, and minibars. Private bathrooms are not ensuite.

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Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Surcharges for premium or imported alcoholic beverages, bottled wine, and room service

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 9 AM until 5 PM
  • Lunch/buffet

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Room service
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Barcelo Maya Beach All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Barcelo Maya Beach All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. High-speed wireless Internet access is available for a surcharge.

Business amenities at this 4-star property consist of a business center, a meeting room, and meeting rooms. Event facilities measuring 12109 square feet (1124.95 square meters) include a conference center and conference space. This all-inclusive resort also offers a children's pool, a nightclub, and a spa tub. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking and valet parking are available on site. A total renovation of this property was completed in December 2013.

  • 24-hour front desk
  • Airport transportation
  • Airport transportation (surcharge)
  • ATM/banking
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Beach sun loungers
  • Beach towels
  • Billiards or pool table
  • Business center
  • Children's club (free)
  • Children's pool
  • Free newspapers in lobby
  • Concierge services
  • Conference center
  • Conference space
  • Conference space size (feet) - 12109
  • Conference space size (meters) - 1124.95
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Free self parking
  • Free valet parking
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Number of buildings/towers - 3
  • Number of floors - 3
  • Number of meeting rooms - 3
  • Number of restaurants - 2
  • One meeting room
  • Outdoor pool
  • Outdoor tennis courts 2
  • Pool sun loungers
  • Poolside bar
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Supervised childcare/activities (free)
  • Swim-up bar
  • Tennis on site
  • Terrace
  • Total number of rooms - 630
  • Tours/ticket assistance
  • Turkish bath/Hammam
  • Wedding services
  • WiFi (surcharge)
  • Year Built 1999
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Outdoor tennis courts
  • Snack bar/deli
  • Supervised childcare/activities (free)

Internet

Available in all rooms: Wireless internet access ( 12 USD per 24-hour period )

Available in some public areas: Wireless internet access ( 12 USD per 24-hour period )

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning
  • Balcony or patio
  • Bathrobes
  • Blackout drapes/curtains
  • Ceiling fan
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free toiletries
  • Connecting/adjoining rooms available
  • Cribs/infant beds available
  • Daily housekeeping
  • Day bed
  • Desk
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • LCD TV
  • Minibar
  • Phone
  • Premium TV channels
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Room service (24 hours)
  • Satellite TV service
  • Shower/tub combination
  • Slippers
  • Turndown service
  • WiFi (surcharge)
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Where to Eat

Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.

Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.

Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 123 One way (Per stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 1 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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