Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Helen from Quebec

Close to centro, clean and quiet

Posted Mar 1, 2014
Pros: Little balcony, clean, little breakfast, quiet, close to bus station.
We like this place, the room is a little bit small but we appreciate the balcony with the garden.
2 out of 5
by c from ut

Appealing at first sight

Posted Feb 21, 2014
Pros: It had a nice courtyard and the rooms were nice.
Cons: The dogs, the noise from the surrounding bars, and the fact that they don't allow children. This needs to be stated clearly so people realize it.
Location: Close to the shopping and the beach
We arrived at the hotel we had reserved for 6 adults. We had 2 babies with us and found out babies were not allowed. We read on our papers that "anyone under 15 could not check in." We hadn't realized that this meant : NO CHILDREN. Needless to say, my husband and I stayed because we had already paid for it. My sons, their wives and babies had to go elsewhere to stay for the two nights we were to be in Playa del Carmen. The rooms were appealing, clean and simple. There was a small continental breakfast. What we didn't know was there were two dogs roaming the courtyard. One was older, slow and quiet. The other was a small, young, noisy dog. He came yapping at me two different times and scared me. He also barked and woke us from our afternoon nap. They did keep him quiet during the night, but there was noise that came from the bars that surround the small hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, price & staff, but some noise.

Posted Feb 13, 2014
Pros: Location, hammocks, price, staff.
Location: ADO bus stop. Collectivo stops. 5th Ave. Restaurants
The location is perfect - steps from 5th, the beach, the ADO, the collectivo bus and restaurants. Personal hammocks were great. Room was clean and staff was friendly and helpful. As with probably any little hotel in the area, there was a bit of noise late at night. The couple of rooms at the front of the hotel get a lot of street noise and noise from the restaurant across the street. You probably need to arrive early to avoid these rooms. In the back rooms, you still hear parties going on late at night, but that can usually be drowned out by the air conditioner. Continental breakfast is coffee and a croissant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location near town and beaches.

Posted Dec 31, 2013
Arrived late during heavy rain storm which created initial problems with the room. The night manager did his best to address the issues and the next morning the day manager took care of all problems, including moving me to a new room. The property is clean and secure and very close to the main shopping/dining areas and beaches. Good value for the money. Very basic but very nicely done.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pluses and Minuses

Posted Dec 19, 2013
This place has: Good rates, good location near 5th Ave. bus station, charm, security. This place doesn't have: ACs that work all the time, big rooms, chairs in rooms, TVs, phones in rooms, washcloths.
5 out of 5
Recommended
for Couples
by Alberto from Minneapolis USA

Nice hotel centrally located very friendly staff

Posted Dec 17, 2013
Pros: Friandly staff, clean, and nice basic look. Great location.
Cons: Breakfast could be improved a bit. Wifi could be improved a bit, but usually worked.
Location: Great Location very close to Quinta Avenida. Very close to the beach and great variety of quality restaurants. Everything walking distance.
Had a great experience at this hotel. Very basic, but great value, and staff very friendly and helpful. Breakfast very basic, but helped get the day started. Excellent location, nice and quiet, and very clean. Would definitely recommend.
5 out of 5
Recommended
for Couples
by Alberto from Minneapolis USA

Nice hotel centrally located very friendly staff

Posted Dec 17, 2013
Pros: Friandly staff, clean, and nice basic look. Great location.
Cons: Breakfast could be improved a bit. Wifi could be improved a bit, but usually worked.
Location: Great Location very close to Quinta Avenida. Very close to the beach and great variety of quality restaurants. Everything walking distance.
Had a great experience at this hotel. Very basic, but great value, and staff very friendly and helpful. Breakfast very basic, but helped get the day started. Excellent location, nice and quiet, and very clean. Would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location and great hotel for the price

Posted Dec 4, 2013
The hotel is conveniently located to the beach, restaurants, and transportation. Room #10 is near the front entrance and did not seem as private as other rooms. There is a beautiful courtyard within the hotel interior.
4 out of 5
Recommended
for Everyone
by Tim and Lori from Aspen Colorado

Nice property

Posted Dec 4, 2013
Pros: Great room, lovely breakfast setting, friendly and courteous staff.
Cons: Minor sewage smell. Start breakfast a bit earlier, maybe 7.
Location: Good location in relation to the bus, beach and 5th ave. Only 2-3 blocks from all.
Overall a pleasant property. Great minimalist rooms. Super bed. Immaculately clean. Quiet A/C. Good breakfast in a lovely setting that was more than adequate starting @ 8. Main negative was a bit of sewer smell in the room. Even though the property is a block and a half off of 5th ave there was a near-by restaurant/bar that had a musician playing from about 7-10. No thump-thump of the bass fortunately but it was quite loud in the room. They stopped at a reasonable hour so not a big problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a great location

Posted Nov 20, 2013
Staff was very friendly and helpful. The hotel pictures are exactly what you get, nothing is misleading. I thoroughly enjoyed my stay.