Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom PARIS

Superbe hôtel à Playa del Carmen

Posted May 20, 2015
Pros: Sa situation géographique.
Cons: aucun
Location: Le quartier est dynamique et très animé. la mer est à quelques minutes à pied. emplacement idéal.
Hôtel bien situé à quelques minutes à pied de la mer et 1 minute de la 5ème avenue. Nous avons passés 6 nuits merveilleuses dans cet hôtel à taille humaine. les chambres sont spacieuses et propres. Le ROOF TOF avec piscine est agréable surtout en fin de journée pour boire un coup ! Petit déjeuner copieux et typique avec un personnel au petit soin. J'y retournerai sans hésiter.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Saint Louis, MO

Nice hotel close to the beach and restaurants

Posted May 16, 2015
the pool on the roof with the sidebar was the cherry on the top :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Friendly and comfortable

Posted May 13, 2015
Pros: Friendly staff, clean and comfortable room.
Cons: Night party... may be attractive to some people, however.
Location: Travel agency nearby, ice-cream, shopping street... very convenient.
My friends and I, 3 people, stayed in Playa del Carmen for 1 night. The room was clean and we got two queen beds which were very soft and clean. The location was good too as it is close to the main street and not far from the sea. The only thing was, as our room was on the 3rd floor, there was a party at midnight on the roof (at the pool) and the music was too loud for us to sleep. When we talked to the staff, they nicely helped us to change to another room on 2nd floor. We still could hear the music but it was much better to sleep. We was told most of the hotels here have party at night. The morning breakfast was excellent. My friends like the handsome waiter's good and polite manner. We enjoyed it a lot. If you are a party animal, it is a great place. If you are not, then this hotel provides good service deserves its price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bloomfield, Ct.

Posted May 9, 2015
Clean, neat, small city hotel. Great location. Best attributes: sushi bar, rooftop pool and lounge area Neg:2 English T.V. stations for news.. 1)FOX terrible
5 out of 5
Recommended
for Students
by A verified traveler

5번가와 가까움

Posted Apr 29, 2015
Pros: 5번가와 가깝코 청결함.
Location: 여러 먹거리가 많음
중심가인 5번가와 가까워서, 먹거리나 기념품 등을 구매하기 좋았음. 또한 액티비티(셀하, 익스플로르)와 거리가 가까워서 좋았음. 로비에 있는 사람들도 너무 친절하고 좋았고, 룸상태는 항상 청결하게 유지 되어서 좋았음
4 out of 5
Recommended
for Everyone
by A verified travelerfrom U.

Hotel agradable

Posted Apr 19, 2015
Hotel a una cuadra de la quinta avenida y a 3 de mamitas, si el viaje es de amigos o pareja vale la pena el hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right off of the famous 5th street.

Posted Apr 18, 2015
Pros: Great staff and good location. Good value.
100 meters from the 5th Street shopping and dining walking zone. Within walking distance to the beach where the hotel has arrangements with beachfront properties.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Edinburgh

Great room, staff & rooftop bar

Posted Mar 30, 2015
Pros: Staff and rooftop bar and pool
Cons: Room could be easier to get around
Location: Near the main shopping and restaurant area and beaches
This is a brilliant, trendy hotel. The room was big and really modern with everything we needed (including a safe). The bed was huge and comfortable. The rooftop bar and pool are brilliant for relaxing in the sun with a drink. The staff were all really friendly and helpful (especially Laura on the front desk) with a lovely breakfast in the morning. Also the hotel is close to the main street (La Nueva Quinta) and the beach. I’d stay here again without any doubt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom E

I'll be back!

Posted Mar 12, 2015
Loved this boutique hotel. I stayed in the deluxe suite w jacuzzi. It was a block from 5th avenue the main strip so quiet at night but steps from the action when you wanted it. Hip laid back vibe, cute roof deck and pool, good bfast included and great sushi Resteraunt next door.
4 out of 5
Recommended
for Getaway With Friends
by Harrifrom Helsinki

OK

Posted Feb 18, 2015 on Hotels.com
Good location a little bit off from main party street. Friendly staff. We had early departure so no breakfast from hotel exept a little sandwich.