Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
No servia la caja fuerte y tardaron 1 dia en atreglarlo porque no estaba el encargado
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Farmer City, IL USA

LOVE IT

Posted Feb 23, 2015
Pros: Affordable, clean, safe.
Cons: I think that we had wash cloths last year. They may provide them, I just didn't ask and did without.
Location: Close to everything: Beach, bus terminal, taxis, ferry, restaurants and shops.
My wife and I stayed here for 2 weeks in February 2015 and for 2 weeks in January of 2014. I like Casa Melissa because it is clean, safe, affordable, close to the beach, low key, and quiet. The staff were helpful when we asked and the room was cleaned everyday. We got up every morning, put on a pot of coffee and then sat on our deck and watched the sun come up while looking out over the beach and the beautiful Caribbean. Unfortunately, there is an abandoned trashy lot in between the hotel and the beach, but I try to ignore that. I would recommend Hotel Casa Melissa. Just don't expect a 5 star hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Nice Hotel, Awesome location!!!

Posted Feb 18, 2015
Love the location and installations!, Our Fridge and shower didn't work! :-(!!!!
3 out of 5
by A verified travelerfrom Saskatoon,Sk. Canada

Not Sure !

Posted Feb 17, 2015
Pros: Close to beach and the main artery for shops and restaurants .
Cons: Hopefully they can get the sewer issue fixed !!
Location: Same as above .
One block from the beach and one block from 5th Avenue. The staff was very helpful and the rooms very clean ! The one issue I had with this hotel was the awful sewer smell in the evenings on the 3rd floor. They did move me on my request and then had one night of sewer smell on the ground floor . I am told that this is common but for all the times I have been in Mexico this was my first experience with this issue.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Recife

Hotel confortável perto da praia e do comercio

Posted Feb 10, 2015
Pros: Cama confortável, instalacoes em boas condicoes. Televisão grande, com muitos canais. Cafeteira com cafe e agua de cortesia. Localização excepcional.
Cons: Colocar uma mesa para poder comer na varanda, ja que tem tem cafe da manha incluso.
Location: Perto do terminal de onibus, de taxi e de barcos para Cozumel. Tem um grande shopping a uma quadra, e a charmosa 5a avenida esta na esquina.
O hotel é muito agradável. Os quartos sao básico, confortável e espaçoso. Localização excelente, entre a praia, a charmosa 5a avenida, o terminal de onibus e a praça com apresentação folclórico e o terminal de barcos para Cozumel. Possui elevador, piscina pequena. Os quartos sao limpos diariamente, os lençol e toalha sao de boa qualidade. A vista para o mar do Caribe é apaixonante.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping strip And beach

Posted Feb 8, 2015
Wonderful place would definitely stay again. Will recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, ma

Nice hotel close to the beach and 5th avenue.

Posted Jan 26, 2015
Pros: location, clean room, nice amenities
Cons: should have its own beach chairs or else on the beach and its own beach area
we were really happy to stay there. The room was clean and spacious facing the beach. great location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom G, Boston, MA

Nice hotel in the heart of Playa steps f

Posted Jan 22, 2015
Nice hotel in the heat of Playa steps from the beach and 5th ave. can't beat the location!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico df

Volvere

Posted Jan 4, 2015
Maravillosa ubicación, tienes todo cerca por lo que no es necesario gastar en taxis. La quinta, el muelle, la playa y el ADO para salir a visitar mas lugares. Las camas y regadera deliciosas. Definitivamente es un hotel al que regresaré
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Dec 16, 2014
Pros: Nice swimming pool with different levels.
Cons: Maids did not clean soap dishes, which got scummy. Other cleaning services were excellent.
Location: Go right across the street from the front door and buy fruit by the cupful from the street vendors. There is a big variety and amount for 20 pesos.
Clean and comfy rooms. No safety deposit box in basic room, but they held your valuables at the desk. If you wanted a box, you had to pay for a room upgrade. We just used desk services. Great view of the park and the famous statue from our window.