Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice inexpensive option by beach, ferry and busPosted Dec 2, 2013
for Everyoneby brian from tx.
Posted Nov 20, 2013
everything was great except a couple times had water pressure issues. the staff was great the location great over all a great week
for Everyoneby Nano & Erin from Venice, CA
Nice Hotel by the beachPosted Oct 5, 2013
Very nice hotel in front of the beach, super clean and quiet. Ideal for couples. The staff is super friendly, Domingo is very helpful!!
for Everyoneby Tony from Belize
Good locationPosted Aug 9, 2013
The Internet service is the only thing that they need to work on, considering the level of development in the world now Internet is a necessity.
for Everyoneby Average from Alberta, Canada
Best rice bowl ever, next door.Posted Mar 21, 2013
Pros: Location, quality of craftsmanship in construction.
Cons: Lack of linens issue not being dealt with, at all.
Location: Very quiet at night considering at the epicentre of town.
Had a strange lack of bedding, towels. For 2/3 of our stay. Blamed on their service, never was rectified. Enjoyed the perks of location, and not having the strain of being tied to the all inclusive racket. Being vacation property owners in the US, this wasn't much of a change. It was overall very clean, accommodating to our needs, and it definitely sized up to photos we saw online. I would definitely recommend. Have paid 3X a night at Hilton's, and not been as satisfied. Best rice bowl "ever" next door a bonus.
Recommendedby julia from Belize
Lovely Hotel and Staff, A Bit Out Of The WayPosted Mar 14, 2013 on Hotels.com
The hotel is lovely, the staff did their very best to be helpful although there was definitely communication challenges as i do not speak fluent Spanish and no one was proficient in English. However, they certainly tried to be helpful. The hotel is a bit out of the way, so it adds a lot of money if you need to get to the airport-- $25 each way.
for Couplesby A verified traveler
Perfect place for couples!Posted Feb 9, 2013
Pros: Location and comfort.
Cons: Rooms are a little small.
Location: The location is perfect.You can walk almost everywhere.
This hotel is not super fancy, but it is comfortable, safe, and in a great location. You can walk to 5th ave. and enjoy the many sights and restaurants in Playa Del Carmen. You can rent a car and find plenty of fun, all within an hour of Playa. There is only one main road that will take you everywhere. There is a great beach in front of the hotel, as well as nice ocean front restaurants. You can find live music and great relaxation on the beach. The beds weren't as hard as many hotels in the area and everything was clean. If you like emersing yourself in the flavor of the area, this is a great place to stay. I would stay here again.
for Everyoneby JoeBeams from Long Island, New York, USA
Nice viewPosted Jan 9, 2013
Pros: next to 5th ave and beach
Cons: they said junior suite but it looked slightly bigger then a regular view
Great hotel for the Money, View was great but they had trees and a lot of kand that looked run down , but overall real nice
for Studentsby A verified traveler
Great and affordable hotel with excellent locationPosted Dec 27, 2012
Excellent and new hotel that is located right on the beach and on the corner of 5th avenue where a lot of the bars and shops are located. The pool is too small and the hotel lacks a F&B service but apart from these two factors, the hotel itself and the staff are excellent. Look out for better rates by booking through online platforms like Expedia. Overall, a great experience.
for Everyoneby A verified traveler
Happy in Playa del CarmenPosted May 25, 2012
Pros: Helpful staff
Cons: internet only in the lobby
Location: great location if you want to be near 5th street, very close but far enough away that there is no noise. Also some rooms have really nice ocean views
The air conditioner did not work in our room and they immediately moved us to another room, no fuss. We had trouble using our cell phones and the front desk was extremely helpful with their landline, making calls for us and coming up to our room when we had incoming calls. The only drawback is no internet is available in the rooms, you have to sit down in the lobby to use it. The hotel is just off 5th street, a little hard to find but if you have a car, there is a public pay parking lot nearby that is secure at night.