GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Privileged One Bedroom Suite
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Privileged Honeymoon Room
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Privileged Room
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Standar Ocean or Pool view Room
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Spa-Credit Promotion
Book a stay in any room or rate category and receive a $20 spa credit.
One credit per person, per stay. Guests will receive voucher upon check-in. Valid anytime, subject to availability.
All-Inclusive Details
The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.
All-Inclusive children's activities
The Charmé Kids' Club provides supervised activities for children ages 4–12 in an air-conditioned clubhouse. Activities include:
Not included: Babysitting services
All-Inclusive food and beverages Daily meals and snacks at on-site restaurants and bars House wine with lunch and dinner Unlimited domestic alcoholic and non-alcoholic beverages Food and drink at restaurants and bars at sister resort, Catalonia Yucatan Beach Taxes and gratuities
Not included: Wine by the bottle; lobster dinner
Scroll down to the Dining section for restaurant/menu details.
All-Inclusive activities and equipment
Water sports
Not included: Snorkeling excursions; scuba diving courses, trips
Land sports
Classes/instruction
All-Inclusive entertainment/nightlife Daily activities program Nightly entertainment shows, including a Mexican theme night with folkloric ballet, Spanish night, Caribbean night, Gala night Entrance to on-site disco
All-Inclusive resort/chain-unique inclusions Exchange privileges allow guests to enjoy dining, drinking, and recreational facilities (including one restaurant, two bars, and two swimming pools) at a neighboring sister resort, Catalonia Yucatan Beach
Not included
Airport taxes may or may not be included.
Policies
3-night minimum stay required to receive All Inclusive benefits.
There are no room charges for children, 6 years of age and younger, who occupy the same room as their parents or guardians.
Complimentary rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking.
Scroll down to the Policy section for more details.
Property Amenities
The majority of amenities, activities, and gratuities at the Catalonia Riviera Maya are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
A white-sand beach and 3 pools—plus 2 more pools at the adjacent partner resort—provide ample opportunities for sun-worshippers. This resort's main freeform pool features a swim-up bar, spa tub, and children's area. Daily activities include pool games, regular and aqua aerobics, and kayaking. Guests can enjoy shows daily in the hotel's theater.
This all-inclusive resort provides complimentary bicycle rental for guests. The Charmé Kids' Club provides supervised activities for children ages 4–12 in an air-conditioned clubhouse. Massage services are available and sundries, cigars, T-shirts, souvenirs, and handicrafts can also be purchased on site. The property offers free valet parking. An airport shuttle is available with advance notice (surcharge).
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
The Catalonia Riviera Maya's 328 rooms are housed in two four-story buildings (with elevators) and eight three-story villas (without elevators). Rooms include private, furnished balconies or terraces with ocean or garden views. Décor is Mexican Caribbean, with wood-and-iron furniture, tropical prints, and tile floors. Bathrooms include marble vanities and hairdryers.
Room Amenities
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort. Guests can also dine and drink at the neighboring sister resort, Catalonia Yucatan Beach (scroll up to the All-Inclusive Details section for more information).
La Brisa - Breakfast, lunch and dinner buffets. Different theme each night, including Mexican, Italian, and International.
Bellavista - Casual trattoria-style à la carte restaurant serving Italian cuisine. Dinner only. Reservations required. Dress code: Casual elegant; long pants for men.
Los Alebrijes - Rustic Mexican decor with thatched roof and wraparound windows. Regional Mexican cuisine for à la carte dinner only. Reservations required. Dress code: Casual elegant; long pants for men.
Sample menu for Los Alebrijes
Appetizers:
Main courses:
Bamboleo - During the day, guests can take advantage of this casual snack bar's drink delivery to the the pool area, while at night enjoy the a la carte steak and grilled-items menu. Reservations are required. The dress code is casual elegant; long pants are required for men.
La Creperie - Offering crepes and ice cream specialities, this spot is open evenings.
El Abuelo Lobby Bar - Located in the lobby area, this bar is open from late afternoon until midnight and features karaoke and live music in the evenings.
Margaritas - This swim-up bar at the main pool serves tropical drinks and beer from mid-morning through the afternoon.
La Terraza - Air-conditioned terrace bar overlooking the beach. Open from late afternoon.
Guests can also enjoy dining and drinking at the following spots at the sister resort, Catalonia Yucatan Beach:
El Mercado - American/Mexican buffets for breakfast, lunch, and dinner; includes bar.
Tequila Bar - Swim-up bar in the main pool.
Pure Chill Out Bar - Fully-equipped with arcade games and televisions, this sports bar is open from late afternoon until midnight.
La Piñata - Disco and bar.
Terrace Tapas Lounge - Available exclusively for guests booked in the "privileged" section of the hotel.
Recreation
The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A coral reef lies just offshore, creating a shallow lagoon area with a sandy bottom, perfect for swimming and snorkeling. Catalonia Riviera Maya has one outdoor tennis court, available day and night; complimentary racquets and balls are provided. The activities center stocks kayaks, snorkeling gear, table games, and other equipment.
Golf enthusiasts can play the nine-hole Puerto Aventuras Golf Club across the street. The Golf Club at Playacar is 20 km (12.5 miles) away and the Mayan Palace Golf Course is 30 km (19 miles) from the hotel (surcharges apply for golf). The Puerto Aventuras Marina, 300 meters (328 yards) from the resort, is home to a boat launch, fishing charters, and a variety of restaurants and nightclubs (surcharges for all).
The recreational activities listed below are available either on site or near the hotel; surcharges may apply.
Spa
Alegria Spa - Visit this spa for two floors of relaxation and invigoration. On the first floor, the gym offers complimentary classes and a beauty salon that offers manicures and pedicures. Visit the second floor for spa services including a complex hydrotherapy circuit with sauna, vapour, hydro-massage shower, plunge pool, and indoor pool. The relaxation area includes tea and juices while there are treatment rooms for individual and couples massages.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Catalonia Riviera Maya Resort and Spa All Inclusive
of guests recommend
out of 170 reviews
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Showing 1 - 10 results (of 170) · See more Catalonia Riviera Maya Resort and Spa All Inclusive reviews
“Great value, had a wonderful vacation”
We read a lot of reviews before booking this trip and we were a little hesitant because one would be great and the next would be awful. We stayed from Nov 5 - Nov 12. We had a wonderful experience, They are in the middle of renovating a few buildings but that did not effect our stay. Food was good and everyone was very nice. There were a few little things here and there, like our room was cold, but we just turned off the AC and had the front desk send some additional blankets. The food was good and there was a decent variety. The reservation restaurants were very good, especially the Italian and Japanese restaurants. We did not care for the food at the Mexican restaurant. The beach is a little rocky but we were expecting that based on other reviews. We met several folks that had been there 3 times, and we can now see why. It's not a 5 star hotel, but it is a strong 3 or 4 in our book and that is OK with us. I would do it all over again. Best Value for the money.
“Will go back”
Had a great time. Lots to do. Overall food was good for all inclusive. Breakfast service a little slow at times this trip. This is our third time at this hotel. Puerto Aventuras a nice location. Decent snorkeling is in front of hotel. Pools and beach chairs not crowded. Staff friendly. Recommend hotel.
“Catalonia Reviera Maya review”
Hotel is just the right size with right amenities and is 5 minutes walk from the modern little city of Puerto Aventuras where you can experience a free view of dolphins in training and experience them for yourself if you choose to pay. In town you can charter fishing and diving boats. The hotel has absolutely fantastic shows each night plus a nice disco and game room. The staff is friendly, fabulous and very talented. The hotel is well maintained and clean with beautiful landscaping. There are four nice pools in two separate areas. There are two hotels with two lobbies, the Catalonia Yucatan Beach is the other one, but they are really one shared property and you are free to roam between the two. The beach area is nice and snorkeling is good. The beach is on a small bay protected from the ocean, but you can venture out into deeper water there too snorkeling and cat sailing. Wireless internet in the rooms is free if you have a computer. The food is very good with two restaurants open during the day and four more you can book for nights if you want a more private, pampered setting. We have been there three times and we like the warm setting and friendly, helpful staff.
“Get Hotel & Staff!”
My husband & I were pleased with this hotel for what we paid. Check-in was easy. We were in a privileged room which I would suggest to everyone. Staff is very friendly. The staff that does the daily activities & theater are awesome! I would go back just because of them. They nicknamed me & my husband Mr. & Mrs. Family because of our matching family tattoos. Food was okay at the buffet. I liked breakfast better than the lunch. The dinners were great at the restaurants. My fav was the Japanese. Book them as soon as you can and get in line early like 8am so you don't have to wait in line too long. My fav bartenders were Aaron, Armando, and Nazario. Bring big cups with you and they will fill them full with your choice of drink. Also - reuse your water bottles and fill them at the bars or bring a big water bottle with you to use. Beach is rocky but bring water shoes & you'll be fine. Go out early between 7-9 & put your towels on your beach chairs to save them. After 9 am they are pretty much all taken. I went around 8 each morning & had no problem getting a good spot. Also make sure to lock up your wallet & passports in the safe ASAP. We didn't & had our 2 visa cards stolen. I'm thinking it happened in the morning our first full day when we went to the beach. Even with that mishap we still had a great time and I'd go back. We didn't let one bad person ruin our trip. I can't wait to go back!
“Beautiful!”
My husband and I just returned from our honeymoon and while I was a bit skeptical when booking, this was the best bang for our buck. I was extremely happy that we ended up going here. The staff was wonderful and the hotel was gorgeous. We had a "privileged" honeymoon suite, so I am not sure what the other rooms looked like but ours was perfect! Not as big as I expected, but it had all the room we needed. Nightlife in the resort is a bit scarce, but they offer shows at the theater every night which were pretty good. I would definitely recommed this hotel to others and would consider going back here again!
“Catalonia Riviera Maya Resort 3 star”
For the price this is a decent resort. They are lacking in their attentiveness to maintenance issues, but currently under renovations. The food and drinks are excellent with a good variety. Their inclusion of snorkeling, Kayaking, and Catamarans gives you full enjoyment of the beach at no additional cost. Bicycling is also available at no additional cost. The pool areas are spectacular. I recommend that reservations for the specialty restaurants be made on the first day because they fill up quick. The steak restaurant is a must! Food service, housekeeping, and general staff are all very nice and represent the resort well. Front desk staff is difficult to deal with. The resort is an excellent choice for a wedding, yet also very family friendly. We really enjoyed our stay with the exception of the maintenance issues we had to contend with. All things considered I would recommend this resort to anyone.
“Wish we would have booked the upgraded rooms...”
Once we arrived at the Catalonia we were brought to a room that was tucked in a corner, had a broken mirror, and looked like dingy to say the least. After refusing to stay in that room, the desk clerk gave us three other options (after he said they were all booked and had no other rooms available) to view which were all the same, but were located closer to the pool/ocean. We opted for one of these the first night and were told we could upgrade to a priviledged room tomorrow if we went back to front desk. Well, that was the same song and dance we were given every day we tried to upgrade, but each day they said there was nothing available. We go very frustrated that they wasted our time each day by saying something would be available the next day, but then wasn't. There was a large group of us at this hotel for a friends wedding and everything was a battle to get. It got very frustrating by the end of the trip because it is suppose to be vacation. If you are going to stay at this hotel, make sure you book a priviledged room, otherwise you will be disappointed.
“Fabulous stay at Catalonia! Didn't want to leave!”
My sister and I just returned from Hotel Catalonia and have only great things to say about it! The only tiny downside was the drive from the airport to the hotel, it was longer than expected (about 1.5 hours), but like I said this was such a minor issue! The staff was incredibly helpful, nice and everyone was trustworthy. We felt we were in good hands our entire stay as well as during excursions. The hotel is in a gated community so they even provided us with a taxi service to Playa Del Carmen and back, safely and easily. The hotel was beautiful as well. The spa was more amazing than we expected from an all-inclusive resort- it was big yet serene and we had access to sauna, wading pool and very lovely facilities before and after our wonderful massages. The food was very good too (and we are both foodies)! Both buffets and all the a la Carte restaurants were excellent, with such variety and great service. Everyone spoke English too which was helpful although I did pick up a fair bit of conversational Spanish! Entertainment was incredible-very talented dancers and singers, and we were surprised by the production value they put into their shows-highly recommend not skipping these! I can't say enough good things about Catalonia- for the price we paid, we were floored by the quality of everything!! Make sure you visit Tulum and Xel Ha as well- such an amazing day-long excursion! I wish i could return next week!!
“Viva Catalonia!”
This hotel is awesome. The service is phenomenal. The food and drinks are neverending. Wide variety of food and it all tastes great. The groundskeepers and housekeepers never stop cleaning. Everything is spotless at all times. Beach and lagoon are gorgeous with lots of tropical fish to see. Pools and pool bars are a lot of fun. Privileged one bedroom suite is well worth the price to upgrade. Spa is beautiful and relaxing. Animation crew are the most fun and talented people I have ever met. Nightly shows were very entertaining. Community town and marina with dolphins is cool. I can't say enough good things about this place. Wish I was still there. Special thanks to Sergio, Nazario, Tasia and Alejandra. If you are planning an all-inclusive vacation, this place cannot be beat for the money spent. Go and see for yourself!
“Great for the price”
It was a pleasant stay for the price we paid. Overall, the staff was good; the drinks & food were great and the location of the hotel was also good being that we rented a vehicle. However, the resort beach was rocky and even though the night club had great music; we thought the entertainers should have been more lively or proactive to get the small crowd going....At the end, it was a nice experience and we would defenitely go back to Catalonia!
Showing 1 - 10 results (of 170) · See more Catalonia Riviera Maya Resort and Spa All Inclusive reviews
Av. Xcacel, Lote 1, Plano 2 Puerto Aventuras, 77783 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Catalonia Riviera Maya Resort and Spa All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 69.6 km / 43.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Puerto Aventuras, Quintana Roo, Mexico: Puerto Aventuras, an upscale resort community between Playa del Carmen and Tulum, has the only mainland marina on the Riviera Maya. Sailing and sport fishing are popular activities here, as are boat tours, diving, and snorkeling. Museo CEDAM displays the history of diving in the area. Nearby, Xpu-Ha is considered one of the most beautiful beaches on the peninsula.
Av. Xcacel, Lote 1, Plano 2 Puerto Aventuras, 77783 Mexico
