This resort is all-inclusive. This means that onsite food and beverages are included in the room price. Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.

Taxes and gratuities

Gratuities and taxes are included.

Food and beverages

• All meals, snacks, and beverages are included
• Surcharges apply for: premium food items and bottled wine
• Meals, snacks, and beverages are included at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities include:

• kayaking
• paddle boating
• sailing
• snorkeling

Land activities include:

• basketball
• bicycling
• fitness facilities
• horseshoes
• soccer
• tennis
• volleyball

Lessons/classes include:

• aerobics classes
• bartending lessons
• cooking lessons
• dancing lessons
• language lessons
• water aerobics classes

Kids' club

• Supervised activities for children between 4 and 12 years old in air-conditioned indoor facilities
• Arts and crafts
• Beach activities
• Movies
• Pool activities

Entertainment

• Access to onsite clubs
• Onsite live performances
• Theme parties

Not included

• Airport transfers
• Premium food items
• Wireless Internet access
• Laundry/dry cleaning services
• Childcare
• Scuba-diving certification
• Scuba-diving excursions
• Snorkeling excursions
• Offsite tours

The majority of amenities, activities, and gratuities at the Catalonia Riviera Maya are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

A white-sand beach and 3 pools—plus 2 more pools at the adjacent partner resort—provide ample opportunities for sun-worshippers. This resort's main freeform pool features a swim-up bar, spa tub, and children's area. Daily activities include pool games, regular and aqua aerobics, and kayaking. Guests can enjoy shows daily in the hotel's theater.

This all-inclusive resort provides complimentary bicycle rental for guests. The Charmé Kids' Club provides supervised activities for children ages 4–12 in an air-conditioned clubhouse. Massage services are available and sundries, cigars, T-shirts, souvenirs, and handicrafts can also be purchased on site. The hotel offers free valet parking, and an airport shuttle is available with advance notice (surcharge). A total renovation of this property was completed in January 2011.

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort. Guests can also dine and drink at the neighboring sister resort, Catalonia Yucatan Beach (scroll up to the All-Inclusive Details section for more information).

La Brisa - Breakfast, lunch and dinner buffets. Different theme each night, including Mexican, Italian, and International.

Bellavista - Casual trattoria-style à la carte restaurant serving Italian cuisine. Dinner only. Reservations required. Dress code: Casual elegant; long pants for men.

Los Alebrijes - Rustic Mexican decor with thatched roof and wraparound windows. Regional Mexican cuisine for à la carte dinner only. Reservations required. Dress code: Casual elegant; long pants for men.

Sample menu for Los Alebrijes

Appetizers:

The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

A coral reef lies just offshore, creating a shallow lagoon area with a sandy bottom, perfect for swimming and snorkeling. Catalonia Riviera Maya has one outdoor tennis court, available day and night; complimentary racquets and balls are provided. The activities center stocks kayaks, snorkeling gear, table games, and other equipment.

Golf enthusiasts can play the nine-hole Puerto Aventuras Golf Club across the street. The Golf Club at Playacar is 20 km (12.5 miles) away and the Mayan Palace Golf Course is 30 km (19 miles) from the hotel (surcharges apply for golf). The Puerto Aventuras Marina, 300 meters (328 yards) from the resort, is home to a boat launch, fishing charters, and a variety of restaurants and nightclubs (surcharges for all).

The recreational activities listed below are available either on site or near the hotel; surcharges may apply.

Alegria Spa - Visit this spa for two floors of relaxation and invigoration. On the first floor, the gym offers complimentary classes and a beauty salon that offers manicures and pedicures. Visit the second floor for spa services including a complex hydrotherapy circuit with sauna, vapour, hydro-massage shower, plunge pool, and indoor pool. The relaxation area includes tea and juices while there are treatment rooms for individual and couples massages.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets not allowed

Check-out time is noon

Caters to singles

Caters to couples

Caters to families

Caters to groups

Check-in time starts at 3 PM

American Express

MasterCard

Visa

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Late check-out fee: MXN 600
• Fee for high-speed Internet (wired) in business center: MXN 130 per hour (rates may vary)
• In-room safe fee: MXN 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed There are no room charges for children 6 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Spa Credit Promotion

Book a stay in any room or rate category and receive the following:

One credit per person, per stay. Guests will receive voucher upon check-in. Valid anytime, subject to availability services.

Complimentary Honeymoon Promotion

Book a minimum 4-night stay in a "Honeymoon Room" category and receive the following:

Minimum 4-night stay required in a "Honeymoon Room" rate category. Offer is valid per room, per stay. Complete details available upon check-in. No refunds for any unused portion of promotion. Combinable with other promotions. Other restrictions may apply. subject to availability.

Complimentary Honeymoon Amenities

Honeymooners may book a stay in any room or rate category and receive the following:

Guests must request the amenities at time of booking and will be required to present a copy of the wedding certificate at time of check-in. One offer per room, per stay. Guest can contact the property using the number on the reservation confirmation received after booking via this website. Other restrictions may apply.