Outdoor pool, sun loungers
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Reviews of Corales Suites

3 out of 5
Corales Suites
Av Javier Rojo Gomez, Puerto Morelos, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 335 reviews" "
Rating 8 - Good. 112 out of 335 reviews" "
Rating 6 - Okay. 40 out of 335 reviews" "
Rating 4 - Poor. 11 out of 335 reviews" "
Rating 2 - Terrible. 10 out of 335 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Carol Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Corales Suites. We had a room on the top floor overlooking the ocean. The full kitchen was nice to save money dining out. Although we did a lot of that too. It was a short walk to many dining options. Corales was kept very clean and the staff was super. The wonderful beach was steps away. And the My Paradise Beach Club was near by. No complaints here.
Stayed 10 nights in Mar 2024

6/10 Okay

heather, oxford

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros: location, AC, bed was fine, good wifi, very safe, pretty clean BUT - property could use a giant face-lift. My biggest complaint is that the photos are NOT indicative how the hotel looks anymore. The living room furniture was worn out, so were the kitchen appliances (everything did work, though). No rhyme or reason to any of the decor - just a bunch of random pieces of furniture and a couple of art prints. Shower head spewed water all over the place. Guest services were very limited, nobody there after 5. Had to go downstairs to get new bath towels, which is when I also found out that you have to request housekeeping to clean your room. No lamp in the bedroom area, had to take the one lamp out of the living room area. Pool area could be better by adding more plants and cleaning up some. Just a little work and this place could be really cute, but as of right now, it's pretty dated. They also need a guest book that explains things like housekeeping, how to get more bath towels, etc. No hair dryer in the room, but I saw in another review that you can get one from the desk with a deposit. Overpriced for Mexico, but not terribly. More of a 90 dollar a night place, IMO. Everyone that worked there was nice, and housekeeping did a great job once we figured out we had to request cleaning. All of this being said, I'd probably stay there again if there was nothing else available (better) in that specific spot - location really couldn't be beat and the staff was friendly.
Stayed 6 nights in Mar 2024

8/10 Good

Debbie

Stayed 11 nights in Feb 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! 1BR suite has plenty of space. Staff,when available, were polite and helpful. We had total loss of water 3 or 4 times, once we were able to contact the staff they were able to get it up and running. Kitchen was poorly equipped for anyone who planned on cooking. I must admit that I basically just made do with what was there. If I had asked the staff for more, like a pot with a lid to make rice,they probably would have helped.
Stayed 11 nights in Feb 2024

8/10 Good

Jules

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I came to Puerto Morelos for a 40th Birthday and the Corales Suites was perfect for the 4 of us. Amazing location behind the beach and Paradise Beach club and a quick walk to town for dinner, drinks and great music. The property itself was clean, but a bit dated. Beach towels and hairdryer require a deposit for use. I'd definitely stay again based on location, price & great staff.
Stayed 4 nights in Feb 2024

4/10 Poor

Kelli

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Scott, Butler

Liked: Staff & service
Stayed 5 nights in Feb 2024

6/10 Okay

Marsha, ROOSEVELT

Not what it used to be. They aren’t maintaining the facilities well
Stayed 5 nights in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Couches are uncomfortable they need remplace the tv and wc toilet Doors lock
Stayed 7 nights in Feb 2024

10/10 Excellent

Calib

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location of the hotel And how everything is walkable and with many beach clubs close by. Very quiet even when full capacity.
Stayed 5 nights in Feb 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Underwhelming!
Stayed 2 nights in Jan 2024

8/10 Good

Amy, Oak Park

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Aubree

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice experience. The property is not “beachfront” as described, but only a block away. I’d say my main complaint would be the couches. Two dirty, uncomfortable mismatched love seats. They looked like they were picked up off the side of the road. Otherwise, everything was clean, location was nice. Parking was limited inside the gates, but available on the street out front.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay here. Terrific facility in a great location. Friendly and helpful staff.
Stayed 5 nights in Dec 2023

10/10 Excellent

Anne Marie Germain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Corales was a perfect place for us! It was clean, comfortable, quiet, within walking distance to many restaurants and town square. Collectivo picks up out front to go to the Colonial. They offer beach towels and beach chairs. Beach is across a small street. Paradise Beach club is directly behind and they offer loungers - etc for 500 pesos consumption. Danny at the front desk is SUPER FRIENDLY and helpful. This is not the place for you if you are looking for luxury. Already booked for March!
Stayed 9 nights in Dec 2023

2/10 Terrible

Denise

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms are not what they look like in picture. This hotel needs major updating. No extra amenities either. Our room had a terrible mildew smell. Had to request water and extra toilet paper. Don’t waste your time.
Stayed 3 nights in Dec 2023

6/10 Okay

Elizabeth E

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

John, Dillon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Kevin J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here. Our only issue was the quality of locks on the inside doors. There was no inside deadbolt that you could lock. And the outer door locked from the inside and was a bit hard to open. And if your partner locked you in you are unable to get out. It should have a deadbolt that operates from inside.
Stayed 8 nights in Nov 2023

8/10 Good

Jan and Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is nice but could use a uplift. The bed was great, the couch is very uncomfortable as its too old . The staff made our stay wonderfull. Danny, Yvon and Oscar when above and beyond to meet our needs. We had a great time and would definitely return. Thank you !
Stayed 3 nights in Dec 2023

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 23 nights in Nov 2023

6/10 Okay

Aaron

Traveled with family
Liked: Cleanliness
Great location but needs some TLC
My family of 4 stayed here for 2 days. Excellent location, easy walking distance to good restaurants, bars, beaches, main Puerto Morales square. Safe area. Snorkeling right off the beach near Don Ernestos. The check in guy very generously let us stash all our bags in the small office since we'd arrived early and when we later checked in our bags were already in our room. Awesome. We had the large 2 bedroom close to the nice, small pool. AC worked well in both bedrooms. But the whole place needs some TLC. We didn’t have hot water the entire stay, water pressure was poor and some stuff was broken. Signs in the bathroom asked to put toilet paper in the trash can not flush in toilet. King size bed was rock hard as a plywood sheet. So I cant give it much for overall comfort. We've been to other areas of Mexico and none of this is unexpected or shocking but I can't say we had a comfortable stay.
Stayed 2 nights in Nov 2023

4/10 Poor

Jeffrey

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no hot water. no one at the front desk before 9 and after 5 had several problems that could not be resolved until the next day
Stayed 2 nights in Nov 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and they stored our luggage while we waited to check in as we came in early. The hotel is very close to the beach where there is a wonderful beach club down the path behind hotel. We loved how peaceful and quiet it was in the area. Upon check in we found our apartment as photos were posted. Very cozy and we enjoyed our stay. There is a lovely pool area with lounge chairs which were very comfortable. We’d come back again. Thank you Ivan and Daniel and staff. We hope to see you again!
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Decent hotel but nothing like the pictures. Only AC is in the bedrooms. Host was very nice and helpful.
Stayed 2 nights in Nov 2023

2/10 Terrible

Melanie

Stayed 7 nights in Nov 2023

8/10 Good

Greg

Stayed 5 nights in Nov 2023

10/10 Excellent

Jan and Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best! Very attentive to all our needs! Hotel is old but well maintained.Staying another 22 days and very satisfied! Danny and all the staff go above and beyond . Would definitely revommend!
Stayed 4 nights in Nov 2023

10/10 Excellent

Timothy C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seafront gem
Spacious room. Very friendly staff. Excellent location
Stayed 3 nights in Oct 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corales is situated about 4 blocks from the Town Square, so it's walkable, but less noise! Amazing staff! Friendly and attentive staff as always, high marks for professionalism to our friend Daniel! He's awesome!
Stayed 10 nights in Oct 2023

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and non- descript. Tremendously comfortable - the front desk personnel: I forgot his name- he has a pony tail: is the best!!!! It was as if we were the only guest there. The property is well-maintained....and they are serious about the comfortability of their guest. This was our second time there...and will return next year. I love this resort, boutique hotel...and recommend it highly....I don't say much about it to my collegues in the states simply because, I want it to remain my little secret place.
Stayed 9 nights in Aug 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My junior suite was perfect. It was clean, well equipped with the basics and the staff were helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment next to the beach
Really comfortable bed, fully equipped kitchen loads of space. Helpful staff. Booked 3 nights but paid for another.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lloyd, CUMBERLAND

Traveled with family
Excellent residence and location. Spacious and comfortable. Staff top notch. A great value for water view from balcony and seconds from the beach.
Stayed 2 nights in Jun 2023

8/10 Good

Imelda

Traveled with family
Liked: Cleanliness, staff & service
Very nice and quiet. We were there for a weeks and only got fresh towels cause we asked. The the place was not cleaned while our stay, even though we asked.
Stayed 6 nights in Jun 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet, and easy parking. Danny was such a great host! We will definitely be back!
Stayed 4 nights in May 2023

10/10 Excellent

Amie

Traveled with partner
Liked: Cleanliness, staff & service
Corales Suites was great for a low key beach stay. The hotel was clean and had your basics needs. The AC worked well and our room had a nice view. Check in was easy and Danny at reception was really friendly and gave us great local recommendations. The water in the shower didn’t drain well at night as other have said but it didn’t flood or anything so who cares? The town was about a 10 minute walk, super close to the beach and we loved the Paradise Beach Bar right behind the hotel.
Stayed 3 nights in May 2023

10/10 Excellent

Jennifer

Stayed 1 night in May 2023

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The apt is very large, great view of ocean and 30 seconds to the beach
Stayed 2 nights in May 2023

10/10 Excellent

Susana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing stay, extremely happy. Danny was awesome and helpful during our early check-in. AC worked very well! There was a minor leak on day 2 with the AC that was fixed super quick. Comfortable bed, great view, full kitchen with everything we needed. Lots of windows and a walkout balcony. Would recommend the stay. Shower had great pressure. No elevators, but we liked the top floor anyway.
Stayed 2 nights in Apr 2023

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the deluxe suite and had a ocean view for coffee
Stayed 3 nights in Apr 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Pleasantly surprised with the size! Loved that it had 3 separate rooms! Service was very friendly and accommodating. Close to town and the beach is almost at the back door. I would recommend and stay again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kevin J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Excellent location with easy access to the beach Excellent water pressure in the bathrooms Danny from the front desk was helpful. Cons: No blackout curtains so we had security light’s from the bar across the street shining in the window all night and nothing to block out the sun in the morning. If you’re sensitive to light, be prepared to wake up with the sun! No place to sit as a group, only the wooden chairs in the kitchen. If we wanted to spend time together, we had to sit on the beds. Queen mattresses were comfortable. The mattresses for the king size bed were super thin and we could feel every spring Room looked nothing like the pictures. The balcony on the ocean side could fit one chair. Nice big balcony overlooking the street side, but it wasn’t covered so you could really only use it in the mornings before it got too hot Dishes not properly washed. We pulled out coffee cups with with coffee rings the first day and dirty utensils Our table decorations consisted of two dead roses The only mirrors are in the bathrooms No amenities other than the pool but you need a 200 peso deposit for each beach towel you request. No bike rentals, videos or board games. There are no phones except from desk and cell reception is poor. Front desk closes at 5:00pm
Stayed 9 nights in Mar 2023