Bring bug spray - lots of it - the hotel provides a small bottle in the room, but we woke up one morning with a bunch of bites.
Room: clean, nice and spacious, showing some wear and tear. Water is not hot, more like tepid.
If you're going to share a room with someone make sure it's some you're comfortable seeing you in the buff. Bathrooms have little privacy
Room had bathrobe and slippers.
One day we had no maid service.
Common area bathrooms are spotless. They have a kids movie playing outside most nights, walk by and snag a bag of popcorn.
Food: it's ok, standard buffet food - there's a sushi station - the Asian and Mexican restaurants were good. Coco Cafe is nice for a quick bite, ( try the turkey sandwich ) coffee.
Food at the beach is hot dogs, burgers etc. On Thursday night had dinner at the buffet around 8:15 pm place was half empty and yet no one asked us if we wanted anything to drink, had to flag down a waiter
Tons of activities all day long. The site is beautiful and the staff are nice. nicer if you tip continually, especially at the beach. Hot tub full of kids
The beach is beautiful, seaweed cleaned up continually.
The preferred club is not worth the extra price. The plunge pools are freezing, never once had turn down service, nor did we see the snack cart. You don't get any priority seating at the restaurants, line up like everyone else. They give you a buzzer.
There is no bracelet system
Alcohol is weak. Go to PuerMorelos call an Uber, pay in pesos.