Availability
Run of the House - Deal of the Day
- Double Occupancy
Dlx Garden View w/BalconyHammock Db Bed
Dlx Garden View w/BalconyHammock King Bd
Jr Suite Garden view balcony & hammock - Al
Hacienda-style resort on Riviera Maya
White sand beach
Located between Playa del Carmen and Tulum, this Unlimited-Luxury®, family friendly resort is situated along a stretch of white-sand beach in the Riviera Maya. The hotel is close to the historic ruins of Tulum and Xel-Ha. Cancun International Airport is a 75-minute drive away.
All-Inclusive resort
Meals and drinks at 8 restaurants and 7 bars; beach and pool waiter service, 24-hour room service, concierge service, open-air stage shows, beach parties and movies, and a kids' club are included in Dreams Tulum's room rate. The onsite Dreams Spa offers massages, Vichy showers, reflexology, and more.
Sumptuous suites
All guestrooms and suites offer private, furnished patios or balconies with hammocks (Hacienda collection), marble bathrooms, daily refreshed minibars, and 24-hour room service.
Hotel Amenities
- General
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Dreams Tulum Resort offers two swimming pools, one including a children´s pool and one with a swim-up bar. The onsite Dreams Spa offers Swedish, Thai and hot-stone massage therapies, a whirlpool, plunge pools, Vichy showers, and reflexology (surcharges apply). The hotel shows movies on a large outdoor screen. Live performances of music and dance are performed on a beach stage. The Explorers Kids' Club provides supervised activities for children age 3–12 years in an air-conditioned clubhouse. An adjacent teen room has foosball, pool tables, a large-screen TV, and a kitchenette with snacks.
An Internet café offers wireless Internet access (surcharge). A meeting and reception area accommodates up to 500 guests. One unusual feature at this Mexican resort is a small chapel where weddings can be performed and weekly Catholic masses are held in Spanish and English. Beachside wedding ceremonies and romantic lobster dinners along the shore are also available (surcharges).
Ground transportation:
Shuttle vans or private cars of varying prices are available. They can be selected during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.
- On private beach
- Poolside bar
- Full-service health spa
- Massage - spa treatment room(s)
- Steam room
- Sauna
- Concierge desk
- Free breakfast
- Complimentary newspapers in lobby
- Pool table
- Room service (24 hours)
- Bar/lounge
- Restaurant
- Valet parking
- Free parking
- Limo or Town Car service available
- Secure parking
- Banquet facilities
- Ballroom(s)
- Exhibit space
- Multiple large conference rooms
- Event catering
- Audiovisual equipment
- Cell phone/mobile rental
- Secretarial services
- Business services
- Total number of rooms - 431
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Security guard
- Multilingual staff
- 24-hour front desk
- Medical assistance available
- Beauty services
- Children's club
- Gift shops or newsstand
- Shopping on site
- Translation services
- Babysitting or childcare
- Hair salon
- Tour assistance
- Currency exchange
- Dry cleaning/laundry service
- Picnic area
- Library
- Arcade/game room
- Patio
- Tennis on site
- Wedding services
- Supervised childcare/activities
- Number of outdoor pools - 2
- Snack bar/deli
- Express check-in
- Tours/ticket assistance
- Business center
- ATM/banking
- Concierge services
- Barbecue grill(s)
- Garden
- Laundry facilities
- Health club
- One meeting/conference room
- Rooftop terrace
- Luggage storage
- Beach umbrellas
- Beach towels
- Indoor tennis court
- Airport transportation (surcharge)
- Swimming pool - children's
- Swim-up bar
- Internet
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Available in all rooms: Wireless Internet access (surcharge)
- Parking
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Free parking, Secure parking, Valet parking
- Room Amenities
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- Premium TV channels
- CD player
- Balcony
- Patio
- Climate control
- Ceiling fan
- Complimentary newspaper
- Air conditioning
- Blackout drapes/curtains
- Direct-dial phone
- Minibar
- Coffee/tea maker
- Wake-up calls
- DVD player
- Daily housekeeping
- Turndown service
- Extra towels/bedding in room
- Makeup/shaving mirror
- Bathroom scale
- Bathrobes
- Complimentary toiletries
- Hair dryer
- In-room childcare (surcharge)
- Electronic/magnetic keys
- Welcome amenities
- Iron/ironing board
- In-room safe
- Window opens
- Clock radio
- Desk
- Rollaway/extra beds available
- Cribs/infant beds available
- Complimentary bottled water
- Private bathroom
- In-room massage available
- Cable TV service
- Wireless Internet access (surcharge)
- Dial-up Internet access (surcharge)
- Dining
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Portofino Restaurant - À la carte restaurant serving Mediterranean and Italian cuisine for dinner each evening. Casual attire; long pants required for men. Nonsmoking.
Himitsu Restaurant - Chinese and Thai dishes served à la carte for dinner. Casual attire; long pants required for men. Nonsmoking.
World Café - An international menu includes Continental and Mexican dishes as well as other regional dishes. Offering Continental breakfast and buffet options for breakfast, lunch, and dinner. The buffet includes a special section for children.
El Patio Restaurant - Casual restaurant serving à la carte Mexican dishes. Offering lunch and dinner.
Seaside Grill Restaurant - Beachside steakhouse serving snacks, lunch, and dinner. Breakfast served seasonally. Casual.
Bordeaux Restaurant - Romantic restaurant reserved for adult guests. Menu features French dishes. Casual attire; long pants required for men.
Gohan - Modern Japanese setting for à la carte sushi dining. Open nightly for dinner only. Casual attire; long pants required for men. Nonsmoking.
Rendezvous - Serving international and national drinks, including tropical beverages. Open late morning to late night. Located in the main lobby.
Desires Music Lounge - Sports bar; guests must be 18 years of age or older to enter. Casual; located in the main lobby.
Manatees Bar - Swim-up bar in the main pool. Offering tropical drinks and service to the pool area. Open late morning to late afternoon.
Sugar Reef Bar - Main bar offering cocktails, juices, and soft drinks. Open late morning to late night.
Revive Bar - Spa facility offering cool, natural drinks. Open mid-morning to mid-evening.
Barracuda Bar - Located between Himitsu and Bordeaux. Offering pre- and post-dinner drinks. Open evenings.
- Recreation
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Privacy abounds on this white-sand beach and with no other hotels within 1.5 kilometers (one mile) in either direction, strolling or laying out on the sand is usually quiet and uncrowded. The resort provides snorkeling equipment for exploring the long coral reef that lies just offshore.
A lighted hard-surface tennis court and two lighted soccer fields, plus a trampoline on the beach are all provided, along with water sports gear such as kayaks, paddleboats, sailboats, motorboats, boogie boards, and snorkeling equipment. An on-site dive center can arrange PADI certification classes (surcharges) and provides complimentary introductory scuba lessons in the pool.
Guests have access to the Riviera Maya Golf Club, approximately 10 miles from the resort. The development includes an 18-hole championship course designed by Robert Trent Jones II. The club offers complimentary food and beverage to guests staying in an all-inclusive plan.
Located 35 kilometers (22 miles) away is Puerto Aventuras, where there is a full-service marina (dolphins can often be seen playing in the marina's waters) with a boat launch and charter-fishing boats. Also onsite are running trails, tennis lessons, and scooter/moped rentals.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golf - miniature nearby
- Golf - driving range nearby
- Golfing nearby
- Boat launch nearby
- Aerobics nearby
- Basketball nearby
- Hiking/biking trails nearby
- Parasailing nearby
- Helicopter/airplane tours nearby
- Skydiving nearby
- Bird watching nearby
- Fishing nearby
- Playground nearby
- Kayaking on site
- Motor boating on site
- Rowing or canoeing on site
- Running track/path on site
- Sailing on site
- Scooter/moped rentals on site
- Scuba diving on site
- Snorkeling on site
- Swimming on site
- Tennis lessons on site
- Volleyball on site
- Windsurfing on site
- Yoga classes/instruction on site
- Spa
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The 12,916-square-foot (1,200-square-meter) Dreams Spa by Pevonia features hydrotherapy and indigenous treatments including over 89 massages and signature treatments using Pevonia brand products. The spa has 10 treatment rooms including a couple's room and a hydrotherapy room along with a spa tub, cold plunge, 2 Swiss showers, 6 additional showers, saunas, steam rooms, and a relaxation lounge. There is also a full-service beauty salon offering manicures and pedicures. Massages are available on the beach. Advance reservations required for massages and spa treatments.
- Number of treatment rooms 10
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body scrubs
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Massages
- Facial treatments
- Accessibility
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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
Policies & Fees
- Check-in
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Check-in time starts at 3 PM
Minimum check-in age is 21
- Payment types
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Accepted at this hotel: American Express, MasterCard, Visa
- Pets
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Pets not allowed
- General
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Caters to families
- Additional Details
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Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. All guests staying in hotel guestrooms must be registered with the hotel.
Awards & Affiliations
- Details
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Promotions
- Details
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Honeymoon and Anniversary Promotion
Book a stay while celebrating a honeymoon or anniversary and receive the following:
- Accommodations as selected
- Welcome letter
- Plate of tropical fruit
- One bottle of champagne
- Use of embroidered bathrobes and slippers
- One romantic dinner in any of hotel's restaurants (based on availability)
- Champagne breakfast in bed
- Special turndown service
Guests must mention this promotion at check-in. Guests are required to present a copy of wedding invitation or marriage certificate at time of check-in.