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Upscale resort on the beach, with 13 outdoor swimming pools

Location

Located in Maroma, this beachfront resort is in the historical district and within 9 mi (15 km) of Dr. Alfredo Barrera Marin Botanical Garden, Maroma Beach, and Ojo de Agua Beach. Puerto Morelos Town Square and Crococun Zoo are also within 9 mi (15 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at El Dorado Casitas Royale by Karisma All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.

Room Amenities

All 171 rooms feature comforts like Select Comfort beds and Egyptian cotton sheets, while conveniences include dining areas and sitting areas. Balconies and patios are standard, as are flat-screen TVs with cable channels.

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Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Hotel Amenities

El Dorado Casitas Royale by Karisma All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At El Dorado Casitas Royale by Karisma All Inclusive you can cool off in one of the 13 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 8 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 10 swim-up bars and 14 bars/lounges. Public areas are equipped with high-speed wireless Internet access (surcharge). This all-inclusive resort also offers a seasonal outdoor pool, a health club, and a spa tub. Onsite self parking is complimentary.

  • Free breakfast
  • Free self parking
  • Number of restaurants - 8
  • Full-service spa
  • Turkish bath/Hammam
  • Number of outdoor pools - 13
  • Outdoor seasonal pool
  • Number of swim-up bars - 10
  • Number of bars/lounges - 14
  • Beach bar
  • Lazy river
  • Health club
  • Spa tub
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Rooftop terrace
  • Free shopping center shuttle
  • WiFi (surcharge)
  • Spa treatment room(s)
  • Business center
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • One meeting room
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • ATM/banking
  • Shopping on site
  • Number of floors - 2
  • Total number of rooms - 171
  • Tennis on site
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Family Friendly Amenities

  • Outdoor pools
  • Separate dining area
  • Lazy river
  • DVD player
  • Refrigerator
  • Laundry facilities

Internet

Available in all rooms: Wireless internet access ( 15 USD per day )

Available in some public areas: Wireless internet access ( 15 USD per day )

Parking

Free self parking

Room Amenities

  • WiFi (surcharge)
  • Balcony
  • Patio
  • Separate dining area
  • Separate sitting area
  • Sleep Number by Select Comfort mattress
  • Minibar
  • Room service (24 hours)
  • Flat-panel TV
  • Cable TV service
  • Premium TV channels
  • Pay movies
  • DVD player
  • Refrigerator
  • Egyptian-cotton sheets
  • Premium bedding
  • Shower/tub combination
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Free newspaper
  • Free bottled water
  • In-room massage available
  • Hair dryer
  • In-room safe
  • Bathrobes
  • Designer toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Private bathroom
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Where to Eat

Guests are offered a complimentary cooked-to-order breakfast.

RESTAURANT COCOTAL - This restaurant serves breakfast and dinner.

D ITALIA RESTAURANT - This restaurant serves dinner only.

KAMPAI - This restaurant serves breakfast, lunch, and dinner.

LA ISLA RESTAURANT - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

JO JOS CARIBBEAN SEASIDE - This restaurant serves brunch, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

13 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a lazy river, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

CASITAS SPA has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Minimum guest age is 18

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Complimentary Honeymoon and Anniversary Promotion

Book a minimum 3-night stay in any "Casita Suite" room category starting June 15, 2011 for travel anytime and receive the following:

  • Private romantic candle light dinner on the beach for the couple
  • Chilled bottle of domestic sparkling wine delivered to couple's room upon arrival
  • Couples half-hour massage lesson
  • Guaranteed king-size bed
  • Special in-room towel arrangement daily
  • Bathrobes for use during stay
Must book a "Casita Suite" room category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Package inclusions may vary without previous notice. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.

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