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Expedia Guest Rating
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TripAdvisor Traveler Rating
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See all #### TripAdvisor ReviewsRooms & Rates
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Junior Suite Jacuzzi - All Inclusive
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Junior Suite Ocean View Jacuzzi
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Junior Suite Ocean Front Jacuzzi
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Junior Suite Swim up Jacuzi
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Presidential Suite - AIl Inclusive
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Run of the House - AIl Inclusive
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Complimentary Honeymoon and Anniversary Promotion
Book a minimum 3-night stay in a "Junior Suite Swim up Jacuzzi" room category starting June 15, 2011 for travel anytime and receive the following:
Must book a "Junior Suite Swim up Jacuzzi" room category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Package inclusions may vary without previous notice. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.
All-Inclusive Details
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment. See below for more details.
All-Inclusive food and beverages Welcome glass of sparkling wine Meals and beverages at all resort restaurants and snack bars Unlimited domestic- and international-brand drinks at all restaurants and bars 24-hour room service In-room minibar with soft drinks, beer, water
Scroll down to the Dining section for restaurant/menu details.
All-Inclusive activities
Water sports:
Not included: Wave runners; parasailing; scuba-diving instruction; scuba-diving and snorkeling excursions offered by an independent operator.
Land sports
Not included: Gift-shop bottled liquor Scuba-diving and snorkeling excursions Spa and beauty services Hair braiding Internet access Laundry and dry cleaning Telephone calls and faxes Medical services Incidental purchases Outside tours Currency exchange Car rental Tour operator Airport transfers Airport departure tax (Approximately $20 per person. Price subject to change.) A la carte list of wines Romantic dinners Upgrades bottles of liquors
All-Inclusive transportation:
Monday-Saturday shuttle service to Cancún in afternoons and Playa del Carmen in evenings
Not included: Cancún nightclub tours; airport transfers
Policies: Guests under age 18 are not permitted.
Property Amenities
Featuring gourmet cuisine, designer decor, a range of concierge services, 13 pools, and even its own wedding chapel, this adults-only resort caters to couples seeking a romantic vacation.
Among the spa services offered at El Dorado Royal By Karisma All Inclusive are beachside, open-air massages, hydromassage, facials and Thalassotherapy baths. The resort also offers access to a health-and-beauty spa with women's and men's saunas and steam rooms and a fitness center containing cardio machines, weight machines, and free weights.(Surcharges for all health and beauty services.)
Romantic candle light dinners are available from 6 PM to 10 PM (surcharge); special wedding, honeymoon and anniversary packages are also offered (surcharge). Room service is available 24 hours a day.
Computers with high-speed Internet access (surcharges) are located in the main building.
The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Rooms
El Dorado Royal By Karisma All Inclusive offers 639 guest suites and casitas with thatched roofs and outside wood staircases. All suites include balconies or ground-floor terraces with hammock-like teak chairs. All suites feature marble floors and hardwood furniture, with marble countertops and flooring in the bathrooms. Jetted tubs in windowed bedroom alcoves furnish relaxation. Decor features light-colored walls and ceilings and Mexican-style dark-wood furniture. Bathrobes provide lounging comfort. Ceiling fans offer cooling alternatives to suites' air conditioning.
Minibars supply soft drinks, beer, and water refilled daily. Guestrooms also offer clock radios and alarm clocks, in-room safes, and flat-panel TVs with cable. Casita suites include aromatherapy and pillow menus, personal concierge service, and (aqua de amor) roofless showers; some offer private plunge pools.
The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).
Room Amenities
Dining
All meals and the majority of beverages as well as gratuities are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
El Cocotal - Air-conditioned restaurant with copper-colored water-wall, marble floor, stained-glass panel, fresh flowers, table linens. Continental breakfast available from 6:30 AM to 7 AM., international a la carte breakfast from 7 AM to 11 AM and gourmet a la carte dinner from 5:30 PM to 10 PM. Candles at dinner. No dinner reservations required. Dinner dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts.
Sample Caribbean dinner menu for El Cocotal
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Sample dinner menu for La Isla
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D'Italia - Air-conditioned, non-smoking, fine-dining à la carte dinner restaurant with additional terrace seating, suede-fabric chairs, white linens, marble floor, sheer taupe curtains. Italian cuisine with Italian wine list. Open for gourmet dinner a la carte from 5:30 PM to 10:00 PM. No reservations required. Dress code: Long pants for men. No beach sandals or sleeveless shirts.
Sample menu for D'Italia
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Kampai - Second-floor seating in open-air à la carte dinner restaurant with thatched roof. Smoking and non-smoking sections. Asian cuisine. Open for breakfast from 7:00 AM to 11:00 AM, lunch from 12:30 PM to 3:30 PM and for gourmet dinner from 6:00 PM to 10:00 PM. Dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts. No reservations required.
Sample menu for Kampai
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Jo Jo's - Open-air beachfront restaurant under thatched roof. À la carte lunches and Caribbean-cuisine dinners. Salad bar, burgers, quesadillas, and other light foods for lunch. Serving lunch and dinner from 11:30 AM to 10:00 PM. Dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts. No reservations required.
Sample dinner menu for Jo Jo's
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Las Fuentes Restaurant - Culinary theatre and lounge. Air-conditioned, nonsmoking restaurant that serves à la carte Mexican cuisine for breakfast and dinner. Food prepared in one of five open kitchens. Lounge on site. Breakfast from 7 AM to 11 AM. Dinner from 6 PM to 10 PM. No reservations required.
Sample menu for Las Fuentes Restaurant
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La Fondue Restaurant - Serving gourmet fondues for dinner each evening. Wine list available. Nonsmoking. Dinner from 5:30 PM to 10 PM.
La Cabana Pizzeria - Open from Noon to 5 PM Wood burning oven pizzas served to order as well as a selection of Angus burgers, small plates and Mexican "botana" dishes.
Healthy Corner - Open from 8 AM to 4 PM Serving fresh fruits, whole-wheat sandwiches, and smoothies.
Rincon Mexicano - Authentic Mexican delicacies. Open from Noon to 5 PM
Bar Las Guacamayas - Open-air bar/lounge under thatched roof featuring rope swings. Located next to open-air theater. Bar Las Guacamays is open from 5 PM to 2 AM.
Lobby Bar - Sea-view bar/lounge serving premium-brand liquor. Lobby Bar is open from Noon to 2 AM.
Bar Los Cotorros - Health-food bar near salt-water pool serving smoothies, juices, fresh fruit, whole-wheat cookies. Open early morning to late afternoon.
Swim-up Bar La Isla - Located at main pool, La Isla is open from 9 AM to 5 PM.
Swim-up Bar Tucanes - Located between lobby and La Isla restaurant. Shaded area with seating. Afternoon tea service. Tucanes is open from 9 AM to 5 PM.
Beach Bar - Beach Bar is open from 9 AM to 2 AM.
Swim-up Bar Los Pericos - Located in Casitas section, Los Pericos is open from 9 AM to 2 AM.
Swim-up Bar Colibri - Located in Casitas section, Colibri is open from 9 AM to 5 PM
Swim-up Bar Los Papagayos - Located in Casitas section, Los Papagayos is open from 9 AM to 5 PM.
Swim-up Bar Pelicanos - Located in Casitas section, Pelicanos is open from 9 AM to 5 PM.
Swim-up Bar Las Fuentes - Located at Las Fuentes Swimming Pool, Fuentes is open from 9 AM to 5 PM.
Swim-up Bar Colibri – Located at the Casita Suites Section 28, Colibri is open from 9 AM to 5 PM.
Swim-up Bar Quetzal – Located at the Casitas Suites Section 29, Quetzal is open from 9 AM to 5 PM.
Swim-up Bar Faisanes – Located at the Casitas Suites Section 30, Faisanes is open from 9 AM to 5 PM.
Swim-up Albatros – Located at the Casitas Suites Section 31, Albatros is open from 9 AM to 5 PM.
Las Olas Corner - Serves salads, wraps, sandwiches, and smoothies. Located at Albatros bar in Casitas Suites Section 31.
Gaviotas Seashore Bar - Located in front of Kampai Restaurant, Gaviotas Seashore Bar, is open from 9 AM to 11 PM.
Entertainment
Activities include:
Recreation
The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
The resort stretches along a mile long private beach on the Mexican Carribean. In addition to the Caribbean Sea, swimming options include a 30.5-by-15.25-meter (100-by-50-ft) saltwater pool.
Freshwater swimming is available in the other 12 on-site pools.
The resort provides snorkeling gear, pedal boats, and kayaks. An independent operator in the main pool provides introductory scuba-diving lessons, and the operator also offers scuba diving and snorkeling instruction and excursions for surcharges. Other recreational opportunities include two lighted tennis courts (racquets and balls provided) and bicycles.
Moon Palace golf course is 20 km (12.5 mi) from the resort, and Playacar golf course is 27 km (17 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at El Dorado Royale, A Spa Resort by Karisma, All Inclusive
of guests recommend
out of 40 reviews
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Showing 1 - 10 results (of 40) · See more El Dorado Royale, A Spa Resort by Karisma, All Inclusive reviews
“El Dorado Royale”
This hotel is very nice, but the main rooms (i.e. anything except the casitas) are a little outdated. Our hot water went out and the air conditioning put out high humidity air (not necessary in this region), which made everything wet and sticky. The beach is terrible too. They are trying to grow coral reefs and have giant sandbags all over the beach. It looks like a school of whales beached themselves. It's also very rocky. All of that being said, the food and alcohol are all above average and the people are warm and welcoming.
“Eh.............”
Went for a friend's wedding. Reserved "Ocean View room" which costs a little more. Don't bother, there is no such thing. No view, no tv remote, no remote for the air conditioning so it was freezing. Room #1, not ready, so placed in room lacking all the items mentioned. They said I'd get a new room the next day. It wasn't until I complained and walked a long way before I received another room within 2 hours. I had to sign a slip saying I was getting a free upgrade to "ocean front." This wasn't really true either, but either way this room had everything, but the tv was not good and the picure was crooked. Location of room was central which was great (building 5 (500's). Extremely clean resort.
“Great place!”
2nd time and it is a great place, top of the line booze, excellent friendly service, good food, plenty of restaurants and bars..
“AMAZING!!”
I would ignore any negative comments about this place, The Swim Up room was perfect, service perfect, and we went during low time so we never had to wait for dinner resv ect. Make sure you know when places to eat are open on which days that is the only downfall...Food/Service/Room/Atomosphere/ resort/ pools/people all PERFECT! We will go back! perfect honeymoon Make sure you take a short trip to Playa Del Carmen, and tip people even a dollar YOU Will have immaculate service!
“A slice of paradise”
Absolutly beautiful property. Staff was outstanding. They all took pride in making you feel like family. Food was fresh and outstanding everywhere we went. Did not want to leave...
“Great Resort - Can't wait to return”
Great Resort that met all my expectations. The grounds were beautiful and well-kept. Staff was very friendly and helpful. I was completely impressed by their eco/sustainability efforts. Lots of restaurants to choose from and we actually didn't get a chance try them all. It was great that we didn't have to worry about making reservations or have wait for a table when we get to the restaurants. The best restaurant is D'Italia (which is the only resto I'd actually consider gourmet, but I have very high food standards). The best meal however, was the lobster candlelight beach dinner. If you do opt for the candlelight dinner, upgrade to the lobster dinner. I'm typically not a lobster fan, but it was prepared wonderfully. For breakfast, hit up Cocotal, they have a great selection of food, including fresh fruits! One thing I'd recommend if you are looking for a relaxing swim, is to find the Salt Water pool by the beach! I didn't even know they had one but had a great time playing in it. My only complaint would be that the cocktails were a little weak and some of the bars only had 1 tequila option =/ Overall, I had a great time and can't wait to return.
“Great Place”
Very nice place. Friendly staff and great food.
“Great, but not Perfect”
The resort was absolutely beautiful! Very many positives, but some negatives were the food was almost like they tried to be too fancy therefore dinners took nearly two hours, a lot of walking, and the beach was not the greatest. Other than that it was a fantastic resort!!
“Tips to enjoy”
This hotel is a gourmet one, so if you are looking for awesome meals and wine, this is the place. It is fantastic to relax, the service is very good. We also attend a chat to introduce us the spare time system for which we've receive in exchange a romantic meal at the beach. They never pushed us to make a purchase, in fact, there was a quality control after that where we were asked about the meeting. The rooms were great. We recommend the beach front is you prefer to stay near the sea. Our room was 30 mts from our Palapa, and the drink service was excellent. It has different kinds of restaurants and we've tried them all!!! The artificial reef is fantastic to snorkel because is not deep and there are lots of tropical fishes. You can also find huge pieces of coral all over the beach! We loved it. The Hotel also has a theather where you cand attend cover bands and other shows and have a drink. It's nice if you don't want to go outside. The spa is great! go and enjoy it, the service is excellent. They also have gym, bikes if you want and tennis courts. You can take scuba clasess and go snorkeling, you can parasail...it's great to have fun and to relax. One last thing! you can get married beside the beach or in the chappel..so be careful hahahaha
“Extremely Impressed, Clean and Great Service”
My wife and I just returned from El Dorado Royale after celebrating our 25th Anniversary. We have been to many resorts of the past 20 years and this resort is at the top of our list. What really impressed us was the quality of service and the friendliness of the staff. Everyone, from the servers to the bartenders to the gardeners always had a smile and a hola (OH-la). The resort is beautiful and kept extremely neat and clean. There were plenty of open beds/lounge chairs and they had a zillion swim-up bars, most without crowds and noise. There were plenty of activities (we took the bike tour) but mostly we relaxed on the beach bed and cooled off in the beautiful ocean or the pool. The ocean was so clean and clear that we sat in an area that had tropical fish swimming around us. There were many restaurant choices and you will eventually figure out the best places to eat and snack. Food was of high quality and we did not need a reservation for the most part. We would definitely recommend El Dorado Royale. This is the first time we have written a review so you know it was a very enjoyable experience for us.
Showing 1 - 10 results (of 40) · See more El Dorado Royale, A Spa Resort by Karisma, All Inclusive reviews
Km 45 Carretera Cancun Tulum Kantenah, Maroma Playa del Carmen, 77710 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for El Dorado Royale, A Spa Resort by Karisma, All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 km / 18 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Maroma, Qunitana Roo, Mexico: Between the quite fishing village of Puerto Morelos and the lively international scene in Playa del Carmen lies the Maroma area. Undeveloped white-sand beaches provide a tranquil escape from the crowds, and off-shore reefs offer plenty of interesting terrain for snorkeling.
Km 45 Carretera Cancun Tulum Kantenah, Maroma Playa del Carmen, 77710 Mexico
