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Junior Suite, Pool View - Adults Only
Junior Ste Spa-Pool View Swim-Up - Adults Only
Jr Ste Ocean View - Adults Only
Excellence Club Jr Suite OCF - Adults Only
Luxury adults only all-inclusive beachfront resort on the Riviera Maya
This hotel made the exclusive Expedia© Insiders' Select™ list, which includes only the very best hotels and resorts on Expedia, as rated by our hundreds of thousands of customers and our in-house experts.
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Riviera Maya hideaway
Secluded from the crowds but only 25 minutes from the action of both Cancún and Playa del Carmen, this adults only all-inclusive resort lies along 300 meters (328 yards) of white-sand beach on the Riviera Maya.
Included in the room rate at Excellence Riviera Cancun - Adults Only - All Inclusive are meals, snacks, and drinks at 8 restaurants and 10 bars; access to snorkeling and kayaks, a rifle and archery range, and nightly entertainment.
Suites feature at Excellence Riviera Cancun - Adults Only - All Inclusive marble bathrooms with double jetted tubs. Balconies have upholstered, built-in seating and chairs, plus ocean or pool views.
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Surcharges for bottled wine
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
- Fitness facilities
- Table tennis
- Water aerobics
- Onsite entertainment and activities
- Onsite live performances
- Manager's reception
- Theme parties
- Airport transfers
- Use of golf cart
- Use of golf equipment
- Laundry/dry cleaning services
- Motorized water sports
- Scuba-diving excursions
- Snorkeling excursions
- Spa/beauty facilities and services
- Offsite tours
Making the Conde Nast Gold List in 2013, this adults only all-inclusive resort offers facilities for those who seek tranquility and a long list of sports and outings for those who want to stay active, including yoga and pilates classes, watersports, beach football and bicycle tours. Among more unusual pursuits offered here are shooting and archery. Tennis lessons and an outdoor tennis court are available.
Six swimming pools (two of them heated in cooler months) wind through the grounds, incorporating three spa tubs with ocean views, and complimentary pool cabanas; two separate spa tubs are found by the spa and the swim-up bar.
MIILE Spa offers the full range of deluxe spa services and facilities in a beautiful setting, including aqua massages, a cold plunge pool, water treatments and a Hammam. The fitness center features strength-training and cardio equipment, including treadmills, stationary bicycles, and stair machines. A fitness trail used by walkers, joggers, and bicyclists encircles the resort and passes by neighboring wetlands, offering glimpses of tropical birds, turtles, and even crocodiles.
Wireless Internet access is complimentary in the lobby for guests with personal laptops, and high-speed Internet access is provided at computers in the business center for a fee. Popular for weddings and other events, the resort provides a gazebo and white-sand beach for ceremonies as well as more than 1,486 square meters (16,000 square feet) of meeting and exhibit space, much of it with ocean views.
The resort offers 8 restaurants, 6 bar/lounges, 2 poolside bars, a beach bar, a nightclub and a rooftop terrace. Room service is delivered with extra privacy in mind, with food and drink left in a pass-through box, which guests can access without opening their guestroom door.
An open-air theater with wide, upholstered rattan seats and drink tables provides comfortable viewing of the nightly performances of music and dance. A roundtrip airport shuttle is available on request for a fee.
- Swim-up bar
- Spa tub
- Full-service health spa
- Massage - spa treatment room(s)
- Steam room
- Concierge desk
- Complimentary newspapers in lobby
- Health club
- Room service (24 hours)
- Coffee shop or café
- Airport transportation (surcharge)
- Secure parking
- Multiple large conference rooms
- Event catering
- Business center
- Multiple small meeting rooms
- Banquet facilities
- Audiovisual equipment
- Total number of rooms - 440
- 24-hour front desk
- Security guard
- Multilingual staff
- Medical assistance available
- Beauty services
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Currency exchange
- Tour assistance
- Laundry facilities
- Dry cleaning/laundry service
- Video library
- Air-conditioned public areas
- Number of floors - 4
- Tennis on site
- Number of bars/lounges 6
- Number of poolside bars - 2
- Wedding services
- Number of outdoor pools - 6
- Free parking
- Rooftop terrace
- Beach bar
- Pool cabanas (complimentary)
- Number of restaurants - 8
- Meeting facilities size (feet) - 104410
- Meeting facilities size (meters) - 9700
- Number of meeting/conference rooms - 5
- Outdoor tennis court
- Number of buildings/towers - 9
- Free Wi-Fi
- Free valet parking
Available in all rooms: Free wired high-speed Internet
Available in some public areas: Free Wi-Fi
Free parking, Secure parking, Free valet parking
- Room Amenities
- Premium TV channels
- DVD player
- CD player
- Air conditioning
- Blackout drapes/curtains
- Climate control
- Voice mail
- Direct-dial phone
- Complimentary bottled water
- Coffee/tea maker
- Wake-up calls
- Turndown service
- Bathroom phone
- Jetted bathtub
- Complimentary toiletries
- Hair dryer
- Separate bathtub and shower
- Extra towels/bedding in room
- Handheld showerhead
- Makeup/shaving mirror
- Sewing kit
- In-room safe (laptop compatible)
- Satellite TV service
- Iron/ironing board
- Daily housekeeping
- Window opens
- Clock radio
- Electronic/magnetic keys
- Free wired high-speed Internet
No reservations are required and no restrictions apply to the number of times guests can dine in any restaurant. Dress is casual for breakfast and lunch (no wet clothes, tank shirts, or swimsuits allowed; dress shoes, casual shoes, or sandals must be worn), and casual elegant for dinner (long pants, dress shirt, casual shoes, or elegant sandals for men; long pants, capri pants, skirt, blouse, casual shoes, or elegant sandals for women).
Chez Isabelle - Serves French cuisine and features a wine cellar; open for à la carte dinner.
Lobster House - Located under a palapa with ocean view. Open for all meals à la carte. Specializes in lobster dishes for dinner.
Spice - Japanese and other Asian delicacies; four teppanyaki tables allow chefs to do the cooking in front of guests. Elegant setting with stands of cut bamboo throughout the restaurant. Open for à la carte dinner only.
Oregano - This casual pizzeria and trattoria is open for lunch and à la carte dinner with favored ocean views.
Toscana - Fine dining restaurant with Italian cuisine. Open for à la carte dinner only.
Basmati - The newest resort restaurant specialises in the regional dishes of India's North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic backdrop. Open for à la carte dinner.
The Grill - This palapa thatched-roof restaurant is open most of the day, serving late à la carte lunch. For dinner, The Grill becomes a steakhouse. Overlooks the ocean, with a small upper-story housing several tables.
Agave - Featuring a carriage in front of its doors, a Mexican patio, and indoor seating, this restaurant serves Mexican specialties for à la carte dinner, along with a variety of tequilas.
Martini - This lounge is located in the lower-lobby area and is open from mid-morning.
Blue - A poolside bar with swim-up service offering cocktails, juice, and soft drinks. Open from mid-morning through the afternoon.
Sol - Located under a poolside palapa, this bar offers tropical drinks and snacks with beach and pool wait service from mid-morning through the afternoon.
Alegria Bar - American-style bar with music and a dance floor.
La Habana Cigar Bar - This cigar lounge opens in the evening.
Café Kafe - An espresso coffee bar open from mid-morning until after midnight; centrally located for many resort activities.
Revive Spa Bar - Next to the spa, this outdoor bar is open from mid-morning.
Stars - Bar service in the theater area by the stage; open evenings.
X-Lounge - Beach location.
Cielo Bar - Offers drinks from beneath a poolside palapa in the exclusive Excellence Club pool area.
Guests can take advantage of kayaks, snorkeling gear, sail boats, and windsurfers to enjoy the turquoise water in front of this beachfront hotel. Because this water is in a protected area, access to the ocean with sports equipment incurs a Mexican government tax of US$2 per person, per stay. Those staying on land can play tennis, run on a trail that encircles the resort, join a game of volleyball or billiards, or try their hand at shooting or archery. Plus, the resort offers a 300-meter (985-foot) stretch of Riviera Maya beach for pure relaxation.
Hotel staff at Excellence Riviera Cancun All Inclusive can help arrange outings for other activities such as snorkeling tours, deep-sea fishing, and scuba diving (surcharges).
Guests enjoy discounted green fees for 18-hole rounds at Golf Playa Mujeres. Nine holes present an ocean view and nine holes have lake views (surcharges for rental equipment and caddy fees).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Fishing nearby
- Aerobics on site
- Basketball on site
- Bicycle rentals on site
- Bird watching on site
- Hiking/biking trails on site
- Kayaking on site
- Pilates classes on site
- Running track/path on site
- Sailing on site
- Snorkeling on site
- Swimming on site
- Table tennis on site
- Tennis on site
- Tennis lessons on site
- Volleyball on site
- Windsurfing on site
- Yoga classes/instruction on site
- Beach volleyball on site
Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.
- Number of treatment rooms 14
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Aromatherapy treatments
- Hydrotherapy treatments
- Turkish bath/Hammam in spa
- Sauna in spa
- Spa tub in spa
- Spa boutique
- Garden view from spa
- Hot springs/mineral springs in spa
- Minimum age to access spa is 18
- Body treatments
- Facial treatments
Policies & Fees
Check-in time starts at 3 PM
- Payment types
Accepted at this hotel: MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Minimum guest age is 19
Caters to adults only
- Additional Details
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 19 years old are not permitted at this adults-only property.
Awards & Affiliations
- A Green / Sustainable Property - Third Party CertifiedThis property participates in EarthCheck Silver Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
- Excellence Riviera Cancun - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2012 Travel + Leisure 500.
Complimentary Honeymoon or Anniversary Package
Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:
- A champagne breakfast in bed (reservation must be made in advance with concierge)
- One special romantic dinner
- Basket of fresh fruit in your room upon arrival
- One bottle of sparkling wine
- Rose petals in your room upon arrival
- Special turndown service
- 15-percent discount on all spa treatments at the Excellence Group Spa
At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."
Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complementary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.