Fairmont Mayakoba (Playa del Carmen, Mexico)

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Lush tropical setting

Located 8 km (5 mi) from Playa del Carmen on Mexico's Riviera Maya, the Fairmont Mayakoba has private beach access, and occupies 45 acres of lush tropical forest and mangroves, set alongside a network of water channels. Show more

Infinity pools and spa

Fairmont Mayakoba features two infinity-edge pools and a vast main pool with a swim-up bar. Other attractions include a day spa, a variety of dining temptations, and an adjacent Greg Norman–designed golf course.

Private balconies

Spacious Fairmont guestrooms feature balconies or landscaped terraces facing the pools, forest, mangroves, or channels. Beds come with feather duvets; bathrooms have soaking tubs and separate showers. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/25/2013. The check-out date cannot be after 06/25/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Fairmont room 2 Kids Free


		One king bed or two queen beds with 300-thread-count linens and feather duvets and pillows. Private balcony or landscaped terrace. View of pool, water canals, or tropical jungle. Located in Mayan-inspired low-rise buildings. 40.5-44.5 square meters (436-480 square feet). 32-inch LCD TV with premium cable channels and pay movies. Bose Wave radio. CD player. High-speed Internet access (surcharge). Three multi-line phones with voice mail. Refreshment center. Marble bathroom with soaking tub and separate glassed shower stall. Bathrobes and slippers. Hair dryer. In-room safe. Air conditioning.

Deluxe Casita Room 2 kids free


One king bed or two queen beds with 300-thread-count linens and feather duvets and pillows. Large private balcony. View of tropical jungle, garden, or mangrove. Located in one of 90 casita buildings scattered throughout the resort. 42.5-47 square meters (458–504 square feet). 32-inch LCD TV with premium cable channels and pay movies. Bose Wave radio. CD player. High-speed Internet access (surcharge). Three multi-line phones with voice mail. Refreshment center. Marble bathroom with soaking tub and separate glassed shower stall. Bathrobes and slippers. Hair dryer. In-room safe. Air conditioning.

Signature Casita with 2 Kids Free


One king bed or two queen beds with 300-thread-count linens and feather duvets and pillows. Large private balcony. View of lagoon and water canals. Located in one of 90 casita buildings scattered throughout the resort. 42.5-47 square meters (458–504 square feet). 32-inch LCD TV with premium cable channels and pay movies. Bose Wave radio. CD player. High-speed Internet access (surcharge). Three multi-line phones with voice mail. Refreshment center. Marble bathroom with soaking tub and separate glassed shower stall. Bathrobes and slippers. Hair dryer. In-room safe. Air conditioning.

Apetite for Luxury All Meals - FairmontRoom


1 bed or 2 beds. Premium bedding. Balcony. Patio. Desk. In-room safe. Satellite television service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Separate bathtub and shower. Makeup/shaving mirror. Designer toiletries. Bathrobes. Slippers. Bathroom scale. Hair dryer. Iron/ironing board. Extra towels/bedding in room. Rollaway beds available. Air conditioning. Window opens. Daily housekeeping. Smoking permitted.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pet fee charged at hotel/condo
Small pets only
Resort fee charged at hotel/condo
Check-out time is noon
Check-in time starts at 3 PM
Pet maximum weight in lb is 25

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
- Resort fee: USD 15 per person, per night
Hotel resort fee inclusions:
- Use of pool
- Shuttle service
- Concierge/valet service
- Housekeeping/cleaning fees/gratuities
- Additional inclusions
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Special Check-In Instructions

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom
Roll-in shower

Handicapped parking
In-room accessibility
Accessibility equipment for the deaf

Property Amenities

The Fairmont Mayakoba is located on the Riviera Maya, approximately 68 km (42 mi) south of Cancún and just 8 km (5 mi) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.

The resort features seven restaurants and bars, a full-service business center, four swimming pools, and private beach access. An on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs.

24-hour front desk
Air-conditioned public areas
Audio-visual equipment
Banquet facilities
Golf course on site
Valet parking (surcharge)
Beauty services
Breakfast available (surcharge)
Business center
Business services
Clubhouse
Coffee in lobby
Computer rental
Concierge desk
Multiple large conference rooms
Currency exchange
Doorman/doorwoman
Dry cleaning/laundry service
Event catering
Exhibit space
Express check-in
Express check-out
Full-service health spa
Hair salon
Health club
Internet access in public areas - high speed
Internet access in public areas - surcharge
Internet access - wireless

Massage - spa treatment room(s)
Multiple small meeting rooms
Multilingual staff
Parking (free)
Valet parking
Patio
Porter/bellhop
Private beach
Restaurant(s) in hotel
Room service (24 hours)
Safe-deposit box at front desk
Sauna
Secretarial services
Security guard
Shopping on site
Steam room
Swimming pool - children's
Swimming pool - outdoor
Number of bars/lounges - 3
Number of poolside bars - 2
Swim-up bar
Tour assistance
Wedding services
Fitness facilities
Beach/pool umbrellas
Number of outdoor pools - 4
Number of restaurants - 4

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Rooms

The Fairmont Mayakoba's spacious guestrooms feature private balconies or landscaped terraces with pool, forest, mangrove, or channel views. Beds indulge with 300-thread-count linens and feather duvets and pillows. Marble bathrooms include soaker tubs and separate showers. Rooms have air conditioning and ceiling fans, and windows that open.

Rooms come with desks, flat-screen TVs, CD players, and Bose Wave radios. High-speed Internet access is available for a surcharge. Bathrobes and slippers are provided, as is evening turndown service.

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Fairmont Mayakoba, Playa del Carmen, Mexico, Rooms Guest Room

Room Amenities

High-speed Internet access
Premium television channel(s)
Pay movies
Premium bedding
Patio
Balcony
Air conditioning
Multi-line phone
Voice mail
Internet access (surcharge)
Minibar
Wake-up calls
Daily housekeeping
Designer toiletries
Bathrobes

Hair dryer
Makeup/shaving mirror
Slippers
Extra towels/bedding in room
Separate bathtub and shower
Bathroom scale
Electronic/magnetic keys
Satellite television service
Iron/ironing board
In-room safe
Desk
Clock radio
Window opens
Rollaway beds available
Smoking permitted

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Dining

Las Brisas Restaurant & Lounge Bar - Beachfront restaurant serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.

El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.

La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.

Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.

El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.

Café Maya - Market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.

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Fairmont Mayakoba, Playa del Carmen, Mexico, Dining Restaurant

Recreation

The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar and adjacent children's pool, two infinity pools, and an additional pool near the main hotel tower. The resort also has a private beach with cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.

Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.

The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.

The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Snorkeling nearby
Rowing or canoeing nearby
Sailing nearby
Scuba diving nearby
Horse riding/rental nearby
Fishing nearby
Aerobics on site
Bicycle rentals on site

Bird watching on site
Golf - driving range on site
Golfing on site
Hiking/biking trails on site
Running track/path on site
Swimming on site
Yoga classes/instruction on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Fairmont Mayakoba

4.8

out of 5

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Showing 1 - 10 results (of 61) · See more Fairmont Mayakoba reviews

Catherine Q from Vancouver

5.0

out of 5

“Beach, Sun and Sea to make you forget it's winter”

The hotel is amazing, very secure. The beach very clean and private. A lot of swimming pools. Music every night. Service excellent. Take the boat and see all the different birds and wildlife. Go to Playa del Carmen where restaurants and shops are cheaper. FUN! FUN! FUN!

Area recommendations

Playa del Carmen Chichen-Itza

When to go

off season

What to pack

mosquito repellent

Aldo P from São Paulo, Brazil

5.0

out of 5

“Great Hotel, Great Service”

We've spent our honeymoon at Mayakoba (mid november) and had a great time there. Pros: The Casita de Luxe Room is great with a big bathroom - two sinks, jacuzzi and a balcony to the small river that surrounds the property. The bed, towels, pillows and sheets are good quality and confortable. The service is great. From the reception desk to the "meseros" (waiters), passing throw the roomkeeping (they left some flowers on our bed at our arrival and the jacuzzi prepared with some flowers around in one day). The property is big and all the transportation (beach, rooms, reception) is made by golf cars and bicicle (bmw bikes) available for the guests. The restaurantes are good and priced in dollars (expensive in comparison to others restaurantes in Mexico). Average drinks (Mojito, Margueritas) costs US$ 10 and they are very good. The breakfast is great (buffet = US$ 25,00 each). Cons: The private beach is not that great and we strongly recommend you to rent a car to go to the beaches nearby (Tulum (60km away) and Playa del Carmen (11km)). As it is located by the "Carretera Federal" (Federal Road) the nearest city is Playa del Carmen where you can find restaurants, shops, etc. Cancun is 60km north (it is not really a con, only if you want to go shopping or big city restaurants).

Area recommendations

The hotel is located at 11 km from "Playa del Carmen" a small city with restaurants, shops, rent a car, supermarkets, etc. and with beautiful beaches that worth a visit (Taxi to "Playa del Carmen" costs US$ 20,00 (each way), that's why we rent a car) We went to the "Di Vino" restaurant at 5th street and we recommend their fish. At Tulum, we recommend the "El Paraiso Beach Club" at the "El Paraiso Beach". We went to the "X-Caret" (a very big natural beach park with activities and restaurants) and didn't have a great time... it was not as we expected (we couldn't see anything in the dark underground river and the restaurants are bad). Be careful with the "Mayan Palace" breakfast invitation! They approach you at the airport offering discounts to sightseeing packages and a free breakfast at the Mayan Palace to meet their facilities. And when you get there (they pick you up at your hotel) they put you into a trap to sell their timesharing packages... we've lost almost 4 hours from our trip into this trap. They simple don't let you go away. Keep offering you promotions and "advantages". Don't go there unless you are really interested in buying a TimeShare in Mexico. We went to Cancun to have dinner and we strongly recommend the Thai Restaurant at the "La Isla Mall". The food is great and the locations are awesome. We sat beside the "Aquarium" and the dolphins spent the whole time swimming right next to us. There are some "over water" tables (reserve it first) that seemed pleasant.

A Traveler from Philadelphia

5.0

out of 5

“Would go back in a heartbeat”

Excellent service, excellent accommodations. Great beach: made you feel like you were just sharing it w/a few families/couples. Food was amazing, way better than any resort & comparable to nice restaurants in a large city in terms of quality. Truly luxurious & enjoyable without being stuffy. Not cheap but at least you get exactly what you pay for.

Don from Mitchellville, MD

5.0

out of 5

“Stormy Weather”

We were extremely pleased with our stay at the Fairmont Mayakoba and with the service from the staff. Although, the weather did not cooperate fully during our stay due to the rainy season, we did experience several days of sun. The staff was outstanding and saw to all our needs with a warm smile. If you stay at this hotel, please take the canal boat tour which takes you on a scenic water tour through the mangroves. You will be thrill to see many of the animals inhabiting the surronding area.

Dana O from denver, co

4.0

out of 5

“Amazing Anniversary”

My husband and I stayed at this hotel for our first anniversary. We went in September so it was low season which was actually great as the hotel was not crowded at all. We barely saw other people in fact. The rooms were very nice, the hotel main area was beautiful and the beach was amazing. There were two infinity pools, and a larger pool area with 6 or so different pools, all really nice. The stayy were out of this world amazing. No one passed us without saying hello by name, offering us a ride or asking if they could get us something. Staff alone were worth the visit. The food at the restaurants was also 5 star, some of the best fine dining seaood at night and guac by the pool we have had. We are going back and would highly recommend it as we have high expectations when traveling and this hotel met all of those expectations. We were met with cold towels and ice tea upon arrival and a specialized breakfast platter on our last day there thanking us for our visit. We loved this place from the private yoga lesson we had to the spa which is top of the line to the endless beach. From a picky traveler we have nothing bad to say. We both had only one small complaint in that the tile in the pools needed a good cleaning but you had to look really hard to find it. Go to this resort, it was beautiful. You can ride bikes throughout the property, walk everywhere or choose a pool to sit by all day. Worth the money and we will go back!

Dining

Ate at the high end restaurant in the main hotel area and had the best fresh red snapper I've ever had with a lemon buerre blanc sauce, Ask them to filet it for you so you don't have the head come to the table.

Wendy C from Denver, CO

4.0

out of 5

“Great hotel...mediocre food”

We loved the hotel and golf course, but were definitely disappointed with the overpriced restaurants. The resort is pretty far from town, so its not easy to go elsewhere to eat. We went to all the resort restaurants and a neighbouring hotel (The Rosewood) and always felt the food was very mediocre and extremely pricey. We didn't want to do an all-inclusive because we were afraid that we wouldn't like the food, but looking back that would've been the better way to go. It's a great resort with friendly staff so if you don't mind the $40 roundtrip cab ride to town its a nice place to stay. Also beware that the resort fee is per person per day which added up.

A Traveler from Los Angeles

4.0

out of 5

“Magical Mayakoba”

Great place for family vacations. I was there with my husband and we enjoyed the grounds, but there were a lot of children and families at the hotel. The service was spotty as well. The Laguna restaurant service was extremely slow, but the service at the beach and patio was great!

Andres G from Bogota, Colombia

5.0

out of 5

“Best Family Vacation Plan”

The Fairmont Mayakoba is really perfect for my lifestyle. I love bikes, trees, fish, beach, sea and nature. But when you can experience that with worldclass, service, comfort and food, you are in the paradise. That is the Fairmont, a paradise near Playa del Carmen. The architectural design of the hotel is well developed, to match with the place. The casitas are very comfortable, with a lot of daylight in the bathroom, a pretty terrace, and a lovely coffee maker. Should you choose the second floor, those have better view. The people are very kind. The beach is not big, but has smooth sand, and very convenient kioskos. Me, my wife and our 8 year old child, had a wonderfull time at the Fairmont. In few words, for first time in my life, I feel that the seller did not say any lie.

Area recommendations

If it is high season do not go to the parks like Xcaret, it is expensive and you feel like in a concert, not in a natural park. The fifth avenue of Playa is not so especial. In the Fairmont you feel so good, that those plans returns you to the dirty real world.

Getting around

Rent a Car the Taxi Syndicate, in Playa is very powerfull and have high rates.

Dining

Reserve a dinner at the Rosewood, or the Banayan Tree, they have excellent restaurants too.

Outdoors or beach

But do go to the marina of the Grand Velas, rent a Katamaran, and go snorkeling that is spectacular.

Sandra from Laredo

5.0

out of 5

“Excellent”

This resort is fabulous!!! Great service and great rooms!!! There are 3 restaurants available. Food and beverages are kind of pricey.

Joe M from Florida

5.0

out of 5

“place to be pampered”

We thoroughly enjoyed our stay. The hotel was beautiful. We were pampered at the spa. Enjoyed fine dining!!

Area recommendations

The Mayan ruins and eco parks are good day trips.

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Fairmont Mayakoba

Luxury resort near Mexico's Playa del Carmen

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