Guests can book rooms at Fairmont Mayakoba for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests who book all-inclusive rates do not have to pay extra for onsite activities. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.

Taxes and gratuities

Gratuities and taxes are included.

Food and beverages

• Meals, snacks, and beverages are included

The Fairmont Mayakoba is located on the Riviera Maya, approximately 68 km (42 mi) south of Cancún and just 8 km (5 mi) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.

The resort features seven restaurants and bars, a full-service business center, four swimming pools, and private beach access. An on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs.

Las Brisas Restaurant & Lounge Bar - Beachfront restaurant, with ocean views, serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.

El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.

La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.

Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.

El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.

Café Maya - A poolside market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.

The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar and adjacent children's pool, two infinity pools, and an additional pool near the main hotel tower. The resort also has a private beach with cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.

Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.

The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.

The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Pet fee charged at hotel/condo

Small pets only

Resort fee charged at hotel/condo

Check-out time is noon

Check-in time starts at 3 PM

Pets accepted

Pet policy - dogs only

Pet maximum weight in lb is 25

Caters to families

American Express

MasterCard

Visa

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Pet fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

A Green / Sustainable Property - First Party Certified

This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.

• Fairmont Mayakoba is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

Appetite for Luxury All Meals (Inclusive Plan)

Book a stay in an Appetite For Luxury All Meals room category and receive the following:

• Unlimited all-day meal service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, and beach and pool service
• Unlimited all-day beverage service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, 2 swim-up bars, and pool and beach service
• 2 children ages 18 and younger stay free when sharing a room with their parents
• Nature walks, bird watching, and boat tours
• Complimentary use of BMW bikes to tour the property
• 3 hours per day of supervised Kids Club activities for children ages 4-12
• Food and beverage gratuities
• Children ages 5 and younger eat for free when dining from the kids menu and accompanied by an adult (meal supplement applies for children ages 6-18)