Availability
Fairmont room 2 Kids Free - Last Minute Offer
Deluxe Casita Room 2 kids free - Last Minute Offer
Signature Casita with 2 Kids Free - Last Minute Offer
Apetite for Luxury All Meals - FairmontRoom
Luxury resort near Mexico's Playa del Carmen
This hotel made the exclusive Expedia© Insiders' Select™ list, which includes only the very best hotels and resorts on Expedia, as rated by our hundreds of thousands of customers and our in-house experts.
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Lush tropical setting
Located 8 km (5 mi) from Playa del Carmen on Mexico's Riviera Maya, the Fairmont Mayakoba has private beach access, and occupies 45 acres of lush tropical forest and mangroves, set alongside a network of water channels.
Infinity pools and spa
Fairmont Mayakoba features two infinity-edge pools and a vast main pool with a swim-up bar. Other attractions include a day spa, a variety of dining temptations, and an adjacent Greg Norman–designed golf course.
Private balconies
Spacious Fairmont guestrooms feature balconies or landscaped terraces facing the pools, forest, mangroves, or channels. Beds come with feather duvets; bathrooms have soaking tubs and separate showers.
Hotel Amenities
- General
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The Fairmont Mayakoba is located on the Riviera Maya, approximately 68 km (42 mi) south of Cancún and just 8 km (5 mi) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.
The resort features seven restaurants and bars, a full-service business center, four swimming pools, and private beach access. An on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs.
- 24-hour front desk
- Air-conditioned public areas
- Total number of rooms - 401
- Number of floors - 3
- ATM/banking
- Audiovisual equipment
- Babysitting or childcare
- Ballroom(s)
- Banquet facilities
- Valet parking (surcharge)
- Beauty services
- Breakfast available (surcharge)
- Business center
- Business services
- Clubhouse
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Computer rental
- Concierge desk
- Multiple large conference rooms
- Currency exchange
- Doorman/doorwoman
- Dry cleaning/laundry service
- Elevator/lift
- Event catering
- Exhibit space
- Express check-in
- Express check-out
- Full-service health spa
- Gift shops or newsstand
- Hair salon
- Health club
- Technology support staff
- Designated smoking areas
- Grocery/convenience store
- Tours/ticket assistance
- Computer station
- Children's club
- Limo or Town Car service available
- Massage - spa treatment room(s)
- Medical assistance available
- Multiple small meeting rooms
- Multilingual staff
- Valet parking
- Patio
- Garden
- Porter/bellhop
- Luggage storage
- On private beach
- Room service (24 hours)
- Safe-deposit box at front desk
- Meeting facilities size (meters) - 3716.1
- Number of meeting/conference rooms - 18
- Meeting facilities size (feet) - 40000
- Conference center
- Private beach - direct access
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Covered parking (surcharge)
- Beach towels
- Sauna
- Secretarial services
- Security guard
- Shopping on site
- Piano
- Spa services on site
- Steam room
- Suitable for children
- Supervised childcare/activities
- Swimming pool - children's
- Swim-up bar
- Technology helpdesk
- Tour assistance
- Wedding services
- Beach/pool umbrellas
- Number of outdoor pools - 4
- Number of restaurants - 4
- Internet
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Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)
- Parking
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Covered parking (surcharge), Valet parking, Valet parking (surcharge)
- Room Amenities
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- Premium TV channels
- Pay movies
- CD player
- Hypo-allergenic bedding available
- Premium bedding
- Furnished balcony or patio
- Climate control
- Air conditioning
- Complimentary newspaper
- Ceiling fan
- Phone
- Multi-line phone
- Voice mail
- Complimentary bottled water
- Refrigerator
- Coffee/tea maker
- Wake-up calls
- Daily housekeeping
- Extra towels/bedding
- Turndown service
- Private bathroom
- Designer toiletries
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Extra towels/bedding in room
- Makeup/shaving mirror
- Slippers
- Separate bathtub and shower
- Bathroom scale
- Deep soaking bathtub
- Rainfall showerhead
- In-room childcare (surcharge)
- Electronic/magnetic keys
- Window opens
- Satellite TV service
- Iron/ironing board
- In-room safe
- Desk
- Clock radio
- Rollaway/extra beds available
- Cribs/infant beds available
- Wireless Internet access (surcharge)
- Wired high-speed Internet access (surcharge)
- Double sink
- Cordless phone
- LCD TV
- Water view
- Lake view
- Ocean view
- Garden view
- Pool view
- Golf course view
- Partial ocean view
- Beach view
- Connecting / adjoining rooms available
- Dining
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Las Brisas Restaurant & Lounge Bar - Beachfront restaurant, with ocean views, serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.
El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.
La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.
Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.
El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.
Café Maya - A poolside market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.
- Recreation
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The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar and adjacent children's pool, two infinity pools, and an additional pool near the main hotel tower. The resort also has a private beach with cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.
Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.
The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.
The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Windsurfing nearby
- Rafting nearby
- Rowing or canoeing nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Snorkeling nearby
- Complimentary bicycles on site
- Horse riding/rental nearby
- Parasailing nearby
- Helicopter/airplane tours nearby
- Fishing nearby
- Personal motorized watercraft nearby
- Aerobics on site
- Bicycle rentals on site
- Bird watching on site
- Ecotours on site
- Golf - driving range on site
- Golf lessons on site
- Hiking/biking trails on site
- Pilates classes on site
- Playground on site
- Running track/path on site
- Swimming on site
- Yoga classes/instruction on site
- Spa
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- Number of treatment rooms 20
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Spa café
- Spa boutique
- Courtyard view from spa
- Garden view from spa
- Massages
- Body treatments
- Facial treatments
- Accessibility
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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
- Accessibility equipment for the deaf
Policies & Fees
- Check-in
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Check-in time starts at 3 PM
Special check-in instructions:
Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation. Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
- Check-out
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Check-out time is noon
- Payment types
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Accepted at this hotel: American Express, MasterCard, Visa
- Pets
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Pets not allowed
- General
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Resort fee charged at hotel/condo
Caters to families
- Fees
- Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
- Resort fee: USD 15 per person, per night
Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):- Pool access
- Shuttle service
- Concierge/valet service
- Housekeeping/cleaning fees/gratuities
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.Show non-mandatory fees HideThe following fees and deposits are charged by the property at time of service, check-in, or check-out.- Pet fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Additional Details
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Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
Awards & Affiliations
- Details
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- Fairmont Mayakoba is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.
Promotions
- Details
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Appetite for Luxury All Meals (Inclusive Plan)
Book a stay in an Appetite For Luxury All Meals room category and receive the following:
- Unlimited all-day meal service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, and beach and pool service
- Unlimited all-day beverage service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, 2 swim-up bars, and pool and beach service
- 2 children ages 18 and younger stay free when sharing a room with their parents
- Nature walks, bird watching, and boat tours
- Complimentary use of BMW bikes to tour the property
- 3 hours per day of supervised Kids Club activities for children ages 4-12
- Food and beverage gratuities
- Children ages 5 and younger eat for free when dining from the kids menu and accompanied by an adult (meal supplement applies for children ages 6-18)