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Room type

Fairmont room ( 2 Double Beds )

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Casita Room 2 kids free

Max Occupancy: 4 guests (up to 3 children)

Deluxe Casita Room ( 2 Double Beds )

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Signature Casita with 2 Kids Free

Max Occupancy: 4 guests (up to 3 children)

Signature Casita Room ( 2 Double Beds )

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Fairmont room ( 1 King Bed )

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Signature Casita Suite 2 kids free

Max Occupancy: 5 guests (up to 4 children)

Deluxe Casita Room ( 1 King Bed )

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Signature Casita Room ( 1 King Bed )

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Signature Casita Suite (1 King Bed )

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Fairmont room 2 Kids Free

Max Occupancy: 4 guests (up to 3 children)

Luxury resort near Mexico's Playa del Carmen

Expedia Insiders' Select Winner 2014
VIP Room Upgrades & More

Lush tropical setting

Located 8 km (5 mi) from Playa del Carmen on Mexico's Riviera Maya, the Fairmont Mayakoba has private beach access, and occupies 45 acres of lush tropical forest and mangroves, set alongside a network of water channels.

Infinity pools and spa

Fairmont Mayakoba features two infinity-edge pools and a vast main pool with a swim-up bar. Other attractions include a day spa, a variety of dining temptations, and an adjacent Greg Norman–designed golf course.

Private balconies

Spacious Fairmont guestrooms feature balconies or landscaped terraces facing the pools, forest, mangroves, or channels. Beds come with feather duvets; bathrooms have soaking tubs and separate showers.

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Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

The Fairmont Mayakoba is located on the Riviera Maya, approximately 42 miles (68 kilometers) south of Cancún and just 5 miles (8 kilometers) from Playa del Carmen. The resort occupies 45 acres nestled under the tropical forest canopy alongside a network of clear, mangrove-lined lagoons and channels.

The resort features 7 restaurants and bars, a full-service business center, wireless Internet access (surcharge) in public areas, swimming pools, and private beach access. The on-site spa (surcharge) offers a wide range of treatments, many based on local Mayan traditions. The spa also has relaxation pools and a health club with cardio equipment, free weights, machine weights, and personal-training programs.

  • 24-hour front desk
  • ATM/banking
  • Babysitting or childcare
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach/pool umbrellas
  • Breakfast available (surcharge)
  • Business center
  • Children's club (surcharge)
  • Children's pool
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Computer station
  • Conference center
  • Conference space
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Grocery/convenience store
  • Hair salon
  • Health club
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of floors - 3
  • Number of meeting rooms - 18
  • Number of outdoor pools - 5
  • Number of restaurants - 4
  • On private beach
  • Outdoor tennis court
  • Pool sun loungers
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Supervised childcare/activities
  • Swim-up bar
  • Total number of rooms - 401
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Wedding services
  • Wired (high-speed) Internet access - surcharge
  • WiFi (surcharge)
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Family Friendly Amenities

  • Babysitting or childcare
  • Children's pool
  • Grocery/convenience store
  • In-room childcare (surcharge)
  • Outdoor pools
  • On private beach
  • Outdoor tennis court
  • Refrigerator
  • Rollaway/extra beds available

Internet

Available in all rooms: Wireless internet access ( 20 USD per 24-hour period ), Wired internet access ( 0.00 USD )

Available in some public areas: Wireless internet access ( 20 USD per 24-hour period ), Wired high-speed internet ( 20.00 USD per night )

Parking

Valet parking (surcharge)

Room Amenities

  • Bathrobes
  • Ceiling fan
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free newspaper
  • Connecting/adjoining rooms available
  • Cribs/infant beds available
  • Daily housekeeping
  • Deep soaking bathtub
  • Designer toiletries
  • Desk
  • Furnished balcony or patio
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room safe
  • Iron/ironing board
  • LCD TV
  • Pay movies
  • Phone
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Rainfall showerhead
  • Refrigerator
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Satellite TV service
  • Separate bathtub and shower
  • Slippers
  • Turndown service
  • Wired high-speed Internet access (surcharge)
  • WiFi (surcharge)
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Where to Eat

Las Brisas Restaurant & Lounge Bar - Beachfront restaurant, with ocean views, serving à la carte breakfasts, light lunches, and a dinner menu highlighting seafood specialties. Indoor and outdoor dining. Resort-casual attire for breakfast and lunch; resort-elegant for dinner. Reservations required.

El Puerto Restaurant - Mexican and international cuisine served at restaurant overlooking the lagoon. Dinner menu includes fresh Caribbean lobster, shellfish platters, clams and oysters, crab legs, giant shrimp, and other seafood specialties. Open for breakfast, lunch, and dinner. Resort-casual attire.

La Laguna Grill & Bar - Casual poolside restaurant offering breakfast buffets, wood-fired pizzas, and Latino-Mexican cuisine with pre-Hispanic influences. Open for breakfast, lunch, and dinner. Resort casual.

Las Olas & Aqua Pool Bars - Poolside bars featuring margaritas and other tropical concoctions. Located by the main pool. Open throughout the day.

El Lobby Lounge - Afternoon tea, evening cocktails, and traditional Mexican snacks offered daily. Martinis and premium bar service from late morning to late night. Complimentary early-morning coffee and tea. Resort-casual during daytime. Resort elegant at afternoon tea and evening cocktails.

Café Maya - A poolside market café serving pastries, deli sandwiches, gourmet coffee, and ice cream. Also sells culinary souvenirs and supplies for guestroom minbars. Open throughout the day.

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Nearby Things to Do

The Fairmont Mayakoba features a 10,000-square-foot main pool with swimup bar. The resort also has a private beach with cabanas and beach chairs. Complimentary bicycles, motorized golf carts, and lanchas (covered canal boats) are provided for getting around the resort's 45 acres.

Guests also have access to the El Camaleón Golf Course, designed by Greg Norman. Utilizing and complementing the natural landscape, the course features cenotes (underground caves), mangroves, and fairways that wind under the tropical forest canopy. A clubhouse, golf shop, putting and pitching green, and driving range are also on site.

The resort's health club (surcharge) offers cardio and weight equipment. Personal training and fitness classes can be arranged.

The hotel provides assistance with arranging tours to the area's Mayan ruins, ecological parks, and other attractions.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs are allowed, Pet maximum weight in lb is 25

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.

Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

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Fees

You’ll be asked to pay the following charges at the hotel:
  • Resort fee: USD 20.00 per person, per night
The hotel resort fee includes:
  • Pool access
  • Shuttle service
  • In-room bottled water
  • Concierge/valet service
  • Housekeeping/cleaning fees/gratuities
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 20 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 0.00 (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 20.00 per night (rates may vary)
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Fairmont Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.
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Appetite for Luxury All Meals (Inclusive Plan)

Book a stay in an Appetite For Luxury All Meals room category and receive the following:

  • Unlimited all-day meal service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, and beach and pool service
  • Unlimited all-day beverage service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, 2 swim-up bars, and pool and beach service
  • 2 children ages 18 and younger stay free when sharing a room with their parents
  • Nature walks, bird watching, and boat tours
  • Complimentary use of BMW bikes to tour the property
  • Food and beverage gratuities
  • Children ages 5 and younger eat for free when dining from the kids menu and accompanied by an adult (meal supplement applies for children ages 6-18)
Children ages 6-12 are charged a meal supplement of US$59, per night/child, and children ages 13-18 are charged a meal supplement of US$119, per night/child. The meal supplement for children must be purchased for the duration of your stay. Daily resort fee not included in room rate. Subject to availability. Blackout dates apply. Room rate cannot be combined with other promotions, discounts, packages, or special rates. This offer includes soft drinks, milk, juices, coffee and tea, beers, wines, liquors, and spirits ordered by the glass from the International Call Bar Brands menu at participating restaurants and bars. Bottled wine and liquor not included. Guests must enjoy the included food and beverages during each participating outlet’s hours of operation. In-room dining, El Camaleon (club house and golf course), Willow Stream Spa, food and beverages at Rosewood or Banyan Tree, and Cafe Maya are not included. Some specialty menu items are subject to a surcharge. This promotion does not apply to group bookings, special events or tournaments. Other restrictions may apply.

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