Gran Porto Real Resort & Spa All Inclusive (Playa del Carmen, Mexico)

Rooms & Rates

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Room type

Family Junior Suite Ocean Front - All


		One king bed and triple bunk bed. Furnished balcony. View of ocean. Exterior-corridor access. Located on floor 1. 36 square meters (387 square feet). Complimentary wireless Internet access. Flat-screen TV with cable service. Direct-dial phone. DVD/CD player. Coffeemaker. Marble bathroom with shower and hair dryer. Iron/ironing board.

Junior suite - All Inclusive


		1 king2 doubleTelevision with cable channels. Complimentary wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Minibar. Shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Clock radio, hypo-allergenic bedding, and iron/ironing board. Air conditioning and ceiling fan. Wheelchair accessible.

Junior Suite Ocean View - All Inclusive


		One king bed or two double beds. Private balcony with ocean view. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Domestic liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan.

Junior Suite Ocean Front - All Inclusive


		One king bed or two double beds. Private balcony with full ocean view. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Domestic liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan.

Junior Ste Beach Front Walk Out


		One king bed or two double beds. Private balcony with full ocean view. Located on the first floor with direct access to the beach. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Premium liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan. Exclusive, suite-designated beach cabana.

Gran Master Suite Ocean Front - AI Master


		One king bed or two double beds. Private balcony with hammock and full ocean view. Living room with separate bedroom with ocean view. Complimentary wireless Internet access. TV with satellite programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Coffeemaker. Minibar stocked with soft drinks, beer, and water. Premium liquor bottle dispenser. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe. Air conditioning/individual climate control and ceiling fan.

Standard


		Two queen beds. City, ocean, or pool view. Balcony. Living room with separate bedroom with ocean view. Complimentary wireless Internet access. TV with cable programming. Direct-dial phone with voice mail. Radio alarm clock. DVD/CD player. Minibar. Roman-style bathroom with shower, marble vanity, and hair dryer. In-room safe.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-out time is noon
Check-in time starts at 3 PM
Minimum check-in age is 18

Awards and Affiliations

Gran Porto Real Resort & Spa All Inclusive is listed in the 2010 Condé Nast Traveler Gold List of the world's best places to stay.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible bathroom
Accessible path of travel
Handicapped parking

In-room accessibility
Roll-in shower

Property Amenities

Whether guests prefer a day of relaxing on the beach while waitstaff bring tropical drinks, or a bicycle tour of the Mayan Riviera, the Gran Porto Real provides it.

The Gran Porto's spa features a wide array of treatments such as sports massages, seaweed wraps, paraffin therapy for hands and feet, hot-stone therapy, and detoxifying facials for men. Complimentary wireless Internet access is available.

Guests with children ages 4–12 can take advantage of the supervised child care and activities at the kids' club.

Private beach
Swimming pool - outdoor
Poolside bar
Swim-up bar
Swimming pool - children's
Spa services on site
Full-service health spa
Massage - spa treatment room(s)
Steam room
Sauna
Concierge desk
Pool table
Billiards
Restaurant(s) in hotel
Room service (limited hours)
Bar/lounge
Parking (free)
Limo or Town Car service available
Banquet facilities
Ballroom(s)
Multiple small meeting rooms
Multiple large conference rooms
Event catering
Exhibit space
Business services
Computer rental
Audio-visual equipment
Cell phone/mobile rental
Porter/bellhop
Doorman/doorwoman
Security guard
Multilingual staff
24-hour front desk
Medical assistance available
Beauty services
Translation services

Gift shops or newsstand
Hair salon
Tour assistance
Currency exchange
Dry cleaning/laundry service
Television in lobby
Library
Patio
Barbecue grill(s)
Arcade/game room
Elevator/lift
Supervised child care/activities
Wedding services
One meeting/conference room
Business center
Room service
Health club
Shopping on site
On-site car rental
Total number of rooms - 287
Laundry facilities
Rooftop terrace
Luggage storage
Number of floors - 3
ATM/banking
Babysitting or child care
Local Expert Concierge
Airport transportation (surcharge)
Fitness facilities
Wireless (high-speed) Internet access - complimentary
Technology support staff
Number of restaurants - 8
Number of buildings/towers - 4
Garden
Suitable for children
Wheelchair accessible

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Gran Porto Real Resort & Spa All Inclusive, Playa del Carmen, Mexico, Property Amenities Lobby

Rooms

The all-inclusive Gran Porto Real resort offers 287 air-conditioned guestrooms. Decor is Mediterranean/hacienda, with sponge-painted walls, ornate ceiling fans, handmade wooden furniture, and marble tile floors. Rooms are located in two five-story buildings with elevators.

Each room offers an in-room safe, direct-dial telephone with voice mail, cable TV, and DVD/CD player. Additional amenities include vanity mirrors, electronic/magnetic key entries, and coffeemakers.

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Gran Porto Real Resort & Spa All Inclusive, Playa del Carmen, Mexico, Rooms Guest Room

Room Amenities

Hypo-allergenic bedding available
Ceiling fan
Air conditioning
Climate control
Voice mail
Minibar
Wake-up calls
Daily housekeeping
Complimentary toiletries
Hair dryer
Extra towels/bedding in room
Makeup/shaving mirror
In-room massage available
Shower only
In-room childcare (surcharge)

Electronic/magnetic keys
Cable television service
Window opens
Clock radio
Iron/ironing board
In-room safe
Smoking permitted
Rollaway beds available
Cribs (infant beds) available
Direct-dial phone
Coffee/tea maker
Complimentary newspaper
Wireless high-speed Internet access (complimentary)
Wheelchair accessible

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Dining

Albatros - Casual restaurant with indoor/outdoor seating. Buffet selections with additional table service for drinks. International cuisine. Reservations not necessary. Open for breakfast, lunch, and dinner.

Il Pescatore - Casual café serving Italian fare in the sunlit dining room or on the umbrella-shaded terrace. Lunch and dinner. Dining is à la carte; reservations recommended.

Maria's - Features gourmet specialties of Mexican a la carte cuisine. Sandals and casual dress (t-shirts) not allowed. Open for dinner.

Gaviotas - Pool and beach snack bar with beachfront palapa. Open for lunch.

Health and Sushi Bar - Oriental Cuisine. Located on the roof of the third floor of the hotel. Features a variety of drinks from tropical favorites and natural juices to traditional cocktails, while remaining in the peaceful atmosphere of the pool. Open for lunch.

24-Hour All-Inclusive Club - Offering 24-hour self-service snacks, an international open bar, and all-day and night games and activities. Open for club and light food service 24 hours a day.

Parrillada Grill - Outdoor grill, beside the pool and on the beach. Open for lunch.

Trade Winds Beach & Snack Bar - Outdoor bar with fresh air, and music from around the world. Open for lunch.

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Gran Porto Real Resort & Spa All Inclusive, Playa del Carmen, Mexico, Dining Restaurant

Recreation

A freeform pool is home to a full slate of daily activities, from contests to water volleyball; it also has a shallow children's area. A second pool on the third-floor terrace has a swim-up bar and is designated as a quiet area for adults only.

The Gran Porto's recreation staff presents daily activities, including bike tours of the area, cooking classes, aqua aerobics classes, and game tournaments. For guests who would rather go their own way, the hotel provides complimentary bicycles. An on-site health club includes a spa with sauna and steam room, a fitness center, and beauty salon.

An 18-hole golf course is less than 10 minutes away; mini-golf is available 20 minutes south of Playa del Carmen. Concessions a short walk from the resort's beach provide parasailing, windsurfing, and water skiing. The hotel provides snorkeling equipment and an introductory scuba lesson in the pool (included in the All-Inclusive Plan). Additional scuba equipment and tours can be arranged on site.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

Golf - driving range nearby
Personal watercraft
Snorkeling nearby
Running track/path nearby
Volleyball nearby
Aerobics nearby
Yoga classes/instruction nearby
Scooter/moped rentals nearby
Bicycle rentals nearby
Golfing nearby
Horse riding/rental nearby
Parasailing nearby
Skydiving nearby

Bird watching nearby
Motor boating nearby
Windsurfing nearby
Surfing/boogie boarding nearby
Kayaking nearby
Sailing nearby
Water skiing nearby
Tennis nearby
Playground nearby
Swimming on site
Fishing nearby
Ecotours nearby
Ski equipment rental shops nearby

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Spa

Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments.

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Gran Porto Real Resort & Spa All Inclusive

4.4

out of 5

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Showing 1 - 10 results (of 126) · See more Gran Porto Real Resort & Spa All Inclusive reviews

A Traveler from Chicago

5.0

out of 5

“Can't wait to visit again!”

If you are looking for a relaxing getaway that offers a beachy feel with superior service, Gran Porto Real in Playa Del Carmen is a great choice. The staff especially the waiters on the beach go out of their way to provide you with whatever you desire or need. Everyone greets you with a smile and Buenas Dias' when they pass you. Overall we had a very enjoyable stay and definitely will visit again! Hopefully sooner than later!

A Traveler from Kansas

5.0

out of 5

“Wedding Experience”

My son was married here and the wedding was exceptional. The motel provided a nice wedding package and we had a great time. I think getting an upgrade to a Jr Suite would be a good investment.

A Traveler from New Jersey

4.0

out of 5

“Great for families”

Hotel was clean, service was great. Food was reasonable, what you can expect in any all inclusive. Good for families with kids.

Michelle from Portland OR

5.0

out of 5

“Pleasant Stay”

Room: We were at the Gran Porto for three nights at the beginning of November for a wedding at the Royal. We upgraded to a junior suite upon check in and were glad we did. We had a pleasant ground floor room which had a deck that faced the street. It was quiet in the room despite that and the curtains are definitely good black out ones. The beds were comfortable by Mexico standards and the room a good size. The only room issue was with the safe, which showed different numbers than the ones you pushed, so you had to remember your "new" code as it wasn't what you actually put in. Food: Buffet breakfast was very adequate. Not the huge spread of some other resorts, but the room cost isn't as high either so that was expected. Mexican restaurant was nice, but had no vegetarian options. The only thing I could order was the queso dip which was very tasty. When the waiter realized the problem, he had the kitchen make me a special meal which was very nice. The Italian restaurant was the BEST! One of the best meal we have had in Mexico for sure. Would highly recommend it, even if you aren't staying at the hotel. Beach snack bar was great! Beach/pool: the pool area is small but nice and the bar is close by. Having stayed at other resorts in the Riviera Maya with amazing beaches, I don't care for the beaches in Playa. They are really crowded for me, but they are still nice. The service everywhere in the resort was great! Overall, a good inexpensive stay close to Playa!

Area recommendations

Xel-ha, a trip to Cozumel, a snorkel trip to Akumel, and a catamaran cruise to Isla Mujeres!

Tyler E from Morgantown, WV

4.0

out of 5

“Very clean, safe, and excellent service.”

My wife and I just got back from the Gran Porto...Basically its a very nice and clean place with extremely friendly service. The buffet was great and the two restaurants were pretty good too (liked the Italian much more than the Mexican). Yes as in other reviews posted, the beach does have sand bags...but they didn't bother me too much. We were very pleased with our stay and would return again.

John W from Seattle, wa.

5.0

out of 5

“Great vacation experience”

Excellent service, facitlity, and location. Couldn't ask for anything better. Will definitely go to this hotel again.

Area recommendations

5th Ave. (Quinta) has all that you need.......shops, restaurants, bars, hotels, etc.

Getting around

very walkable town. taxis are very cheap for local rides.

What to pack

informal. shorts, sandals, basic beachwear will work almost everywhere.

Dining

El Forgonito (sp?) is a great local place. Not fancy but cheap and used by locals after work. "Monkey Cave" on 5th is really cool. Xchaka is great Mayan food and a very personable owner/manager.

A Traveler from Springfield, VA

5.0

out of 5

“An excellent experience--great value, fun vacation!”

Our stay at The Gran Porto Real was a relaxing, wonderful experience. The property is impeccably maintained; the staff is constantly cleaning and painting. There are some areas that need renovation (bathroom fixtures dated, some cracking masonry) but that does not detract from the experience. And the main experience is the great staff--we did not have a single experience of unpleasant or unhappy staff--every member of their team strove to make our experience a great one. We upgraded to a junior suite--well worth it for the additional space and private balcony. The beds and linens are nice though the matress is quite firm-but my family likes firm matresses. The main pool is nice and there is a "tranquil pool" with jacuzzi and suishi bar on the 3rd floor roof. The beach is pleasant but has suffered a bit of erosion; the hotel is trying to restore it wit sand bags. The food is quite good, especially when taking note this is an all-inclusive. The buffet restaurant does excellent breakfast and lunch with a varying menu, and the specialty restaurants are also good, with the Mexican restaurant offering a revolving menu and the Italian restaurant having a fixed menu. The hotel is just one block from 5th Ave and shopping.

Getting there

Don't be afraid of a rental car--the drive from CUN is easy on 307

What to pack

Bring water shoes--the ocean is somewhat rocky

A Traveler from Colorado

4.0

out of 5

“Great family vacation!”

This is a smaller resort with lots of amenities. It was a great place to take our family...we had everything we needed. It was close to 5th avenue shopping. A few of the employees were the nicest we've ever met on a trip to Playa del Carmen. The restaurants were great and the service, even better.

A Traveler

3.0

out of 5

“Last weekend”

Hotel service and our room (ocean-front) were great. This looks to be an older hotel that is well maintained and in a wonderful location. Only criticism is the quality of the food served at the hotel.

A Traveler from New York

5.0

out of 5

“Christy”

The hotel staff was so friendly. The resort was clean as where the room, I was only there for a short stay but would love to go back. The food was amazing at the 4 resturants that we ate at.

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Showing 1 - 10 results (of 126) · See more Gran Porto Real Resort & Spa All Inclusive reviews

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