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Grand Coco Bay

Calle Costera Norte S/n Lote 1 Playa del Carmen, 77710 Mexico

Riviera Maya resort on calm-water beach

Reef protection
An offshore reef shelters the turquoise water lapping Grand Coco Bay's beach, which lies at Playa del Carmen's northern edge, less than 3 km (2 miles) from downtown. Show more
Dining delights
Grand Coco Bay features 2 fine-dining restaurants, a buffet spot, and breakfast/dinner room service. Water sports and day/night activities are among amenities.
Balcony or terrace
Located in a building with thatched roofs, Grand Coco Bay's 202 guestrooms have balconies or terraces with pool or sea views, and minibars with beer and soft drinks. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

77%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Rooms:

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Discounts may be offered to children of certain ages.

Room type  
Standar Room
1 king bed or 2 double beds. In-room safe. Cable television service. Voice mail. Minibar. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Turndown service. Iron/ironing board (on request). Air conditioning. Ceiling fan. Climate control. Window opens. Smoking permitted.
Pool Front Room.
One king bed or two double beds. Private balcony or ground-floor terrace with two chairs, cocktail table, and hammock. Pool views. Exterior-corridor access. Floors 1-3. 321 square feet. Tile floors. Caribbean-style décor. Two-chair dining set. Cable TV. Telephone. Clock radio. Minibar. Coffeemaker. In-room safe (surcharge). Ceiling fan. Air conditioning. Hair dryer. Iron/ironing board. Bathtub.
Ocean Front Room
One king bed or two double beds. Private balcony or ground-floor terrace with two chairs, cocktail table, and hammock. Caribbean Sea views. Exterior-corridor access. Floors 1-3. 321 square feet. Tile floors. Caribbean-style décor. Two-chair dining set. Flat-screen TV with cable. Telephone. Clock radio. Minibar with soft drinks and beer. Coffeemaker. In-room safe (surcharge). Ceiling fan. Air conditioning. Hair dryer. Iron/ironing board. Bathtub.
Ocean View Room
1 king bed or 2 double beds. In-room safe. Television - Cable service. Cable/satellite TV. Television. Voice mail. Minibar. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Smoking rooms only.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 3 PM
  • Check-out time is Noon
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for wireless Internet in business center: MXN 25 (for 30 minutes, rates may vary)
    • Fee for in-room wireless Internet: MXN 60 (for 24 hours, rates may vary)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Spring Special! Room Upgrade and Spa

Book a stay in a qualifying rate category for travel now through April 7, 2012 and receive the following:

  • Free upgrade from Standard Room to Ocean View
  • Buy one, get one free on 80-minute massages and body treatments
  • Buy a 50 - 80–minute facial and receive a free manicure AND a free Pedicure Express
  • Buy a 50-minute massage and receive a free manicure OR a free Pedicure Express
  • Restrictions may apply .

    All-Inclusive Details

    The resort offers an All Inclusive plan and the option of a European Plan (no meals included).

    The majority of amenities, activities, and gratuities at this resort are included in the All-Inclusive room rate; guests booking the All-Inclusive rate will not be charged extra for on-site meals, drinks, activities, entertainment, and use of non-motorized water-sports equipment. See below for more details.

    All-Inclusive children's club:

    Supervised activities in air-conditioned clubhouse and outdoors from 9 AM to 2 PM and 3:15 PM to 5 PM for ages 4-12 (hours subject to change).

    Not included: Child care outside children's -club hours; coin-operated video games.

    All-Inclusive food and beverages Meals at all resort restaurants Unlimited domestic- and international-brand drinks at all restaurants and bars Breakfast and dinner room service In-room minibar with soft drinks

    Not included: In-room bottled water; gift-shop snack foods and beverages; wine by the bottle

    Scroll down to the Dining section for restaurant/menu details.

    Not included: In-room safe (daily surcharge) Gift-shop snack foods, beverages Wine by the bottle In-room bottled water Motorized water sports Scuba-diving instruction Scuba-diving, snorkeling excursions Massage and beauty services Hair braiding Henna tattoos Ceramics painting Child care outside children's -club hours Laundry and dry cleaning Telephone calls and faxes Internet access Coin-operated video games Incidental purchases Outside tours Airport transfers Airport departure tax (Approximately $20 per person. Price subject to change.)

    All-Inclusive activities

    Water sports:

  • Kayaks
  • Snorkeling gear
  • Snorkeling lessons
  • Hobie Cat sailboats
  • Windsurfers
  • Water basketball
  • Pool volleyball
  • Pool aerobics
  • Introductory scuba-diving lesson in pool

    Not included: Motorized water sports; scuba-diving instruction; scuba-diving and snorkeling excursions offered by an independent operator.

    Land sports:

  • Tennis
  • Basketball
  • Bocce
  • Beach volleyball
  • Ping-Pong
  • Pool

    Not included: Night tennis and basketball under lights (surcharge).

    All-Inclusive juniors' club:

    Unsupervised air-conditioned clubhouse with pool, Ping-Pong, foosball, TV, CD player from 9 AM to 8 PM for ages 13-16 (hours subject to change).

  • Property Amenities

    An air-conditioned fitness center contains cardio and strength-training machines and free weights, and includes women's and men's locker rooms with saunas. A beauty salon includes a massage room (surcharges).

    Ground transportation:

    Shuttle vans and private cars of varying prices are available. They can be reserved during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.

    • Swimming pool - outdoor
    • Poolside bar
    • Swim-up bar
    • Swimming pool - children's
    • Massage - spa treatment room(s)
    • Spa tub
    • Sauna
    • Concierge desk
    • Fitness facilities
    • Restaurant(s) in hotel
    • Room service (limited hours)
    • Bar/lounge
    • Parking (free)
    • Self parking
    • Multiple small meeting rooms
    • Banquet facilities
    • Internet access in public areas - high speed
    • Internet access in public areas - surcharge
    • Business services
    • Total number of rooms - 202
    • 24-hour front desk
    • Porter/bellhop
    • Doorman/doorwoman
    • Security guard
    • Safe-deposit box at front desk
    • Multilingual staff
    • Currency exchange
    • Medical assistance available
    • Hair salon
    • Tour assistance
    • Gift shops or newsstand
    • Shopping on site
    • Dry cleaning/laundry service
    • Air-conditioned public areas
    • Number of floors - 4
    • Elevator/lift
    • Tennis on site
    • Wedding services
    • Supervised child care/activities
    • Laundry facilities
    • Garden
    • Babysitting or child care
    • ATM/banking
    • On-site car rental
    • Room service
    • Health club
    • One meeting/conference room
    • Tours/ticket assistance
    • Wireless (high-speed) Internet access - surcharge
    • Rooftop terrace
    • Luggage storage
    • Pool table
    Grand Coco Bay, Playa del Carmen,  Mexico, Property Amenities Pool

    Rooms

    The resort features 202 guestrooms in a U-shaped, four-story building with thatched roofs and rough-log balcony railings. Balconies or ground-floor terraces with chairs and cocktail tables provide views of the swimming pool or the Caribbean Sea. Minibars contain soft drinks. (Guests must pay surcharges for bottled water in rooms.) Ceiling fans provide cooling alternatives to rooms' air conditioning.

    Furnishings and decor includes two-chair dining sets, tile floors, and white walls and ceilings. Bathrooms feature red-marble vanities and tub/shower combinations. In-room safes are available for daily surcharges.

    Grand Coco Bay, Playa del Carmen,  Mexico, Rooms Guest Room

    Room Amenities

    • Climate control
    • Air conditioning
    • Ceiling fan
    • Blackout drapes/curtains
    • Dial-up Internet access
    • Voice mail
    • Minibar
    • Wake-up calls
    • Turndown service
    • Makeup/shaving mirror
    • Complimentary toiletries
    • Hair dryer
    • In-room childcare (surcharge)
    • Electronic/magnetic keys
    • Cable television service
    • In-room safe
    • Daily housekeeping
    • Window opens
    • Iron/ironing board (on request)
    • Rollaway beds available
    • Cribs (infant beds) available
    • Smoking permitted
    • In-room massage available

    Dining

    Miramar - Open-air restaurant serving breakfast, lunch, dinner buffets daily. Theme buffets at dinner. Also, early-morning Continental breakfast and afternoon tea.

    Rosinella - Air-conditioned fine-dining restaurant under thatched-roof. Sea-view windows. Open only for a la carte dinners. Italian cuisine. Reservations required. Dress code: Long pants, sleeved shirts, and closed-toe shoes for men.

    Sample menu for Rosinella

    Appetizers:

  • Antipasti bar
  • Seafood soup
  • Tomato, basil, and cheese soup
  • Cream of black bean soup

    Pasta:

  • Fettucine Alfredo or Bolognese
  • Pappardelle with mushrooms
  • Salmon-and-caviar linguine
  • Spaghetti with pesto, Italian sausage, or shrimp
  • Seafood linguine
  • Putanesca or four-cheese penne

    Main courses:

  • Pork in tonnato sauce
  • Chicken Pizzaiola
  • Fish puttanesca
  • Beef fillet with green-pepper cream sauce
  • Roast beef

    Desserts:

  • Chef's choice

    Sabor - Air-conditioned fine-dining restaurant under conical thatched-roof. Open only for a la carte dinners. Latino cuisine. Reservations required. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.

    Sample menu for Sabor

    Appetizers:

  • Tuna ceviche
  • Chicken salad in tortilla bowl
  • Assorted empanadas
  • Tamales

    Soups:

  • Chicken
  • Cream of choclo corn

    Main courses:

  • Tikin Xic-style fish steamed in plantain leaves
  • Arrachera steak
  • Chicken in five-chile sauce
  • Coconut shrimp
  • Rice with shrimp, calamari, crab, mussels

    Desserts:

  • Chef's choice

    El Palmar snack bar - Casual open-air spot serving sandwiches, burgers, hot dogs, fajitas, quesadillas, chicken from late morning to early evening.

    Papo's Sports Bar - Air-conditioned bar/lounge with sea-view windows, blue ceiling. TVs, pool table, karaoke. Open from early evening to after midnight.

    Azul 48 - Pool bar open mid-morning to late evening.

    Tobacco Room - Lobby bar with live music. Open early evening to midnight.

    Teatro Arrecife - Located in air-conditioned theater. Open during show times.

  • Grand Coco Bay, Playa del Carmen,  Mexico, Dining Restaurant

    Entertainment

    Activities include:

  • Nightly entertainment, including music/dance shows, casino night, and karaoke
  • Snorkeling lessons
  • Spanish lessons
  • Dance lessons
  • Aerobics
  • Pool aerobics
  • Water volleyball
  • Beach volleyball
  • Crazy games
  • Bingo
  • Disco dancing

  • Recreation

    An offshore reef calms the water along the resort's 75-meter (82-yard) beach, which is furnished with thatched-roof palapas. The resort's beach adjoins a two-km (1.25-mile) undeveloped beach that continues north of the resort. For freshwater swimming, the resort includes an 87-meter-long (95-yard) freeform pool that contains a separate children's section and a swim-up bar.

    The resort provides snorkeling gear, kayaks, windsurfers, Hobie Cat sailboats, snorkeling lessons, and an introductory scuba-diving lesson in the pool (fees may apply). An independent water-sports center at the resort offers personal watercraft, parasailing, fishing, boogie boards, scuba-diving instruction, and snorkeling and scuba-diving excursions--all for surcharges.

    The recreational activities listed below are available either on site or near the resort; fees may apply.

    • Golfing nearby
    • Golf - driving range nearby
    • Personal watercraft on site
    • Parasailing nearby
    • Bicycle rentals nearby
    • Aerobics on site
    • Basketball on site
    • Fishing on site
    • Playground on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Swimming on site
    • Volleyball on site
    • Windsurfing on site
    • Table tennis nearby

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Coco Bay

    3.8
    out of 5
    avg. guest rating
    Hotel service:
    3.8
    Hotel condition:
    3.7
    Room cleanliness:
    4.0
    Room comfort:
    3.7
    Location:
    3.7
    Neighborhood:
    3.4
    77%

    of guests recommend

    out of 57 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    A Traveler from PA
    5.0
    out of 5
    Recommends this hotel
    Posted Nov 11 2011

    “nice, small, family oriented resort”

    perfect location for snorkeling and walking along the beach. Staff was excellent.

    Andrea
    5.0
    out of 5
    Recommends this hotel
    Posted Nov 4 2011

    “Excellent hotel!”

    I wish I can stay there more days, cheap hotel with great benefits... I love it.!

    A Traveler from New York
    5.0
    out of 5
    Recommends this hotel
    Posted Sep 6 2011

    “Will defenitly return!”

    This is our second stay at Grand Coco Bay and we had a great time. Due to hurricain Irene we had to saty an extra 5 days since the airport in New York was shut down. This was a bonus and we enjoyed it very much. The staff is very friendly . In addition the food was very good and the resorts close proximity to Quinta Avenida was excellant. Finally Coco Beach is a beautiful beach. I would recommend Grand Coco Bay to anyone .

    A Traveler from Eureka Springs, Ar.
    5.0
    out of 5
    Recommends this hotel
    Posted Sep 1 2011

    “nice hotel for the price”

    we got a really good deal so we were impressed with all the hotel had to offer...loved that it was soo close to town for shopping. Got to enjoy beach and town and didnt have to get taxi. very safe...streets closed off to traffic so comfy to walk around without worrying about getting hit.

    Area recommendations
    playa del carmen and xcaret was nice
    A Traveler from new jersey
    1.0
    out of 5
    Does not recommend this hotel
    Posted Jul 25 2011

    “bad food and slow very very slow service”

    rooms are small,food is very very very bad. all buffet foods the mexican food tastes like trash and shrimp tastes like the hot pool

    Area recommendations
    grand real
    A Traveler from Austin, Tx
    5.0
    out of 5
    Recommends this hotel
    Posted Jun 2 2011

    “Awesome”

    The hotels location and small size made it ideal for us. The food was good (the Specialty Italian was GREAT and the Mexican meal with the Show on Monday was fab. as well). The hotel staff was awesome, always cheerful and genuinely concerned we were having a good time. They even helped us plan a trip to Tulum using public transportation (collectivos) for basically free, making our trip immensely better than it could have been. For the money, it's the best hotel in Playa we've found.

    Ken S from Minneapolis, Mn
    4.0
    out of 5
    Recommends this hotel
    Posted Apr 23 2011

    “Worth it!”

    Nice hotel and great location. Great food, good service and fun entertainment. I would say all-inclusive was well worth the price. I would diffently go back if the price was right! Make sure to bring your own drink thermus, drink cups we're like 8oz cups.

    Jean B from Iowa
    4.0
    out of 5
    Recommends this hotel
    Posted Feb 20 2011

    “Got Bumped”

    We choose this resort because of location and size. We were bumped to another resort which was further away and much larger.

    A Traveler from Troutdale, Oregon
    1.0
    out of 5
    Does not recommend this hotel
    Posted Feb 15 2011

    “Cheap!!!!!!”

    The drinks were watered down, had to wait alot just to get a drink, the foof was lousy and again had to wait alot for some dishes. The rooms stunk and our clothing took on that same odor. I wouldn't recommend this hotel to my worst enemy!!! The drinks were so watered down I couldn't get drunk if my life depended on it! The hotel will take your American money in exchange for pesos but won't change your pesos for American money, they say you have to go down on 5th Street to the exchange. This hotel is rotten to the core!

    A Traveler
    4.0
    out of 5
    Recommends this hotel
    Posted Feb 4 2011

    “it had nice beach, quick walk to 5th ave”

    it was a nice basic hotel, pool and beach were both nice. it was a 8 minute walk to a bunch of little restaurants and shopping. the location was great.

    Grand Coco Bay

    Calle Costera Norte S/n Lote 1 Playa del Carmen, 77710 Mexico

    Sorry, we're unable to show you a map of location right now.
    We have detected you are either using an old browser or one not compatible with our maps.

    Nearby Points of Interest

    • Mamitas Beach Club - 0.8 km / 0.5 mi
    • Guadalupe Church - 1.1 km / 0.7 mi
    • Pier Navega - 1.2 km / 0.7 mi
    • 28 de Julio Square - 1.8 km / 1.1 mi
    • Playa del Carmen Main Beach - 1.8 km / 1.1 mi
    • Playacar Golf Club - 3.9 km / 2.4 mi
    • El Camaleon Golf Club - 6.5 km / 4 mi
    • Xplor Theme Park - 8.1 km / 5.1 mi
    • Xcaret Eco Theme Park - 8.8 km / 5.5 mi
    • Xel-Ha Water Park - 46.8 km / 29.1 mi

    Location Highlights

    • Theme park(s) nearby
    • On beach

    The preferred airport for Grand Coco Bay is Cancun, Quintana Roo (CUN-Cancun Intl.) - 48.9 km / 30.4 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

    Area:

    Playa del Carmen, Quintana Roo, Mexico: Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

    Grand Coco Bay

    Calle Costera Norte S/n Lote 1 Playa del Carmen, 77710 Mexico