Grand Palladium Riviera Resort & Spa (Kantenah, Mexico)

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Yal-ku Lagoon nearby

This business-friendly property is located in Kantenah's Akumal - Kantenah neighborhood, close to Yal-ku Lagoon and Half Moon Bay. Area attractions also include Xpu-ha Beach and Akumal Beach. Show more

All-inclusive

Onsite meals and beverages, taxes, and gratuities (tips) are included in the room rate at Grand Palladium Riviera Resort & Spa. The property also features 14 restaurants and a full-service spa.

Balconies, jetted tubs

In addition to satellite television, guestrooms include jetted bathtubs, balconies, and fireplaces. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/25/2013. The check-out date cannot be after 06/25/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Suite Riviera - All inclusive


1 king2 queenSofa bed. Balcony. Fireplace. Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge). In-room safe. Minibar. Shower/tub combination with jetted bathtub. Bath amenities include hair dryer and makeup/shaving mirror. Bathrobes and slippers. Air conditioning and ceiling fan. Non-Smoking.

Junior Suite Riviera - All Inclusive


		1 double1 king1 sleeper sofaSofa bed. Balcony. Fireplace. Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge). In-room safe. Minibar. Shower/tub combination with jetted bathtub. Bath amenities include hair dryer and makeup/shaving mirror. Bathrobes and slippers. Air conditioning and ceiling fan.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Caters to couples
Caters to seniors
Caters to families
Caters to groups
Check-in time starts at 3 PM
Check-out time is Noon

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: MXN 280 per week (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Second Party Certified

This property participates in EarthCheck Bronze Benchmarked, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

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Property Amenities

Grand Palladium Riviera Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars, taxes, and gratuities (tips). Other amenities, including access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Kantenah property has its very own private beach. Grand Palladium Riviera Resort & Spa features a full-service spa, 9 outdoor swimming pools, a health club, and a spa tub. Guests can dine at one of the property's 14 restaurants. Guests can unwind with a drink at one of the property's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Guests can enjoy a complimentary breakfast. High-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting/conference room. Event facilities include conference/meeting rooms and banquet facilities. This all-inclusive property also offers a children's pool, a nightclub, and a fitness facility. For a surcharge, a roundtrip airport shuttle is available to guests. Complimentary parking is available on site.

Grand Palladium Riviera Resort & Spa has designated areas for smoking.

24-hour front desk
Air-conditioned public areas
Airport transportation (surcharge)
Number of suites - 42
ATM/banking
Babysitting or child care
Number of floors - 2
Banquet facilities
Tennis on site
Beauty services
Billiards
Business center
Complimentary newspapers in lobby
Computer rental
Concierge services
Multiple large conference rooms
Currency exchange
Dry cleaning/laundry service
Fireplace in lobby
Fitness facilities
Full-service health spa
Gift shops or newsstand
Hair salon
Beach/pool umbrellas
Airport transportation
One meeting/conference room
Children's club
Rooftop terrace
Luggage storage
Designated smoking areas
Bar/lounge
On-site car rental
Barbecue grill(s)
Tour assistance
Health club

Arcade/game room
Garden
Total number of rooms - 364
Laundry facilities
Massage - spa treatment room(s)
Medical assistance available
Multilingual staff
Nightclub
Pool table
Poolside bar
Private beach
Restaurant(s) in hotel
Safe-deposit box at front desk
Sauna
Shopping on site
Spa services on site
Spa tub
Suitable for children
Supervised child care/activities
Swimming pool - children's
Swimming pool - outdoor
Swim-up bar
Use of nearby fitness center (complimentary)
Wedding services
Complimentary breakfast
Creche (nursery)
Wireless (high-speed) Internet access - complimentary
Number of outdoor pools - 9
Parking (free)
Year Built - 2005
Number of restaurants - 14
Number of meeting/conference rooms - 12
Security guard
Number of buildings/towers - 15

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Grand Palladium Riviera Resort & Spa, Kantenah, Mexico, Property Amenities Exterior

Rooms

Grand Palladium Riviera Resort & Spa offers 364 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to balconies. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and makeup/shaving mirrors.

This Kantenah property provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include welcome amenities and complimentary bottled water. In-room massages and wake-up calls can be requested. Housekeeping is provided daily.

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Grand Palladium Riviera Resort & Spa, Kantenah, Mexico, Rooms Guest Room

Room Amenities

Pay movies
Fireplace
Balcony
Ceiling fan
Air conditioning
Access via exterior corridors
Minibar
Coffee/tea maker
Complimentary bottled water
Wake-up calls
Bathrobes
Hair dryer
Jetted bathtub
Makeup/shaving mirror

Shower/tub combination
Slippers
Welcome amenities
Satellite television service
In-room safe
Daily housekeeping
Window opens
Clock radio
Desk
Sofa bed
Cribs (infant beds) available
Complimentary newspaper
In-room massage available
Wireless high-speed Internet access (surcharge)

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Dining

Grand Palladium Riviera Resort & Spa has 14 restaurants on site. Guests are offered a complimentary hot and cold buffet breakfast.

Recreation

A private beach and a health club are featured at the property. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Golfing nearby
Horse riding/rental nearby
Rowing or canoeing nearby
Hiking/biking trails nearby
Aerobics on site
Basketball on site
Fishing on site
Golf - miniature on site
Kayaking on site

Playground on site
Sailing on site
Scuba diving on site
Snorkeling on site
Swimming on site
Table tennis on site
Volleyball on site
Windsurfing on site

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Spa

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

Body treatments
Facial treatments

Turkish bath/Hammam in spa

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Palladium Riviera Resort & Spa

4.3

out of 5

avg. guest rating

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Showing 1 - 10 results (of 40) · See more Grand Palladium Riviera Resort & Spa reviews

Christian W from Milwaukee

2.0

out of 5

“Vacation in the swamp”

The hotel is located 1000 pesos south of Cancun, or 775 pesos south of the airport. It is on the shore, but in the middle of nowhere. The hotel compound contains two lobby and restaurant buildings, and many living spaces (villas). Transportation is provided between the villas and the lobbies. You can also walk, but there are raccoons, weasels and rodents living freely. There is plenty of swamp land, which stinks. The hotel is old. Air conditioning sounded like a freight train. Walls are thin, so crying or coughing child in the next room will make you loose sleep. Pillows are not confortable, but if you want a normal pillow, you will have to pay extra ($3 per day). Aroma therapy in the room - $5 per day. Minibar is restocked daily, but only once. You have to pay for extra. Restaurants and buffets are OK. No one in our group got poisoned. The food is far from being superb. It is safe, bland, and conventional. Bars are horrible. The top tequila they have is Cazadores, followed by Jose Cuervo Especial. Best vodka - Smirnoff. Mexican cognacs and brandy. Bartenders are sloppy and always scoop iodine disinfectant with ice, which makes ice brown, and stinky. Entertainment team is great. There are many activities. Reef is interesting. Tulum is 30 minutes drive. Overall, this would be a good hotel for adventurous folks that don't care about food and drink, and who are willing to explore the surrounding area (with TAXI).

Area recommendations

I recommend going to Tulum. Worth the time. You have to buy the ticket in pesos (51). The only restroom is at the ticket station.

Comment from the hotel's management

Thank you for taking time to share with us your comments about your vacation in Grand Palladium. For us, it's very important to know the opinion of our guest because we can improve our service. I would like to say you that we are working in improve our rooms and our facilities. We have 26 differents bars with a selection of drinks and we have two bars with Premium Drinks where you can find different options. Please, if you could give me more information about why you said that the bars are horrible.. We have procedures for the Health and Safety of our Food & Beverages. It's why we put all the utensils in the iodine. This is following the Mexican Rules. If you want more information about this, don't hesitate to contact with us. Thank you again for your comments and please, if you decide to visit us in the future, don't hesitate to contact with us.

Hotel Management, General Manager

Posted Jan 4 2012

Kat T from Maryland

5.0

out of 5

“Didn't want to leave!”

By far the best entertainment we have seen in any all inclusive! All employees were friendly, very helpful, and would go out of their way to make sure you have a good time. The food was good & plentiful. With so many restaurants to choose from, we never ate a the same place twice over our 2 week visit. The spa was very nice & we had a great massage on the beach. The only difficulty we encountered was leaving. :-(

Dining

Make sure you schedule the fish dinner on the beach & be prepared to feed the friendly raccoons!

Amber M from North Carolina

5.0

out of 5

“Beautiful resort and very friendly!”

My husband and I went for our honeymoon. We went to the grand palladium in Jamaica last year and loved it, so we decided to go to the Mayan Riviera palladium. It was a very beautiful resort and had the Mayan theme which we loved. The only thing we didn't care for was all the walking. The trains and golf carts only ran certain times and to only certain locations. The resort is so big and if you want to get to a different lobby you have to walk. Beach was amazing! It was our favorite place, just gorgeous!. Great place for relaxation and the workers were so nice. Language barrier with the servers was a bit difficult but we just went with it. Overall, we had a great experience and would go back in the future!

Sam W from Virginia

3.0

out of 5

“Impressive resort but food is below average..”

Beautiful resort. Very clean and great surroundings. Lot's of events planned for Kid's.Biggest draw back, food is below average.The Bed's are not high quality & the pillow's are weard. not very comfy.If only they can work on these 2 things it could be a 5 star resort.Would come back with the kid's but not as a couple... As for Spa..Great job. Excillent message therapist's..

A Traveler

5.0

out of 5

“Gran Palladium Kanetka”

Decided at the last minute to join my daughter and family at this particular resort. As there are five hotels under one umbrella so to speak, it was difficult knowing exactly how far i was from them. As it turned out I was quite a distance and when I attempted to modify my reservation. They were staying in a much cheaper area and I had to sign a release for you telling you that i would take a cheaper room to be near them. This was quite stressfull for me as I am a senior traveling alone. Had my son-in-law not assisted me (he speaks spanish) it would have been more difficult.

TRACY T from GREENWOOD, AR

3.0

out of 5

“PALLADIUM , AVERAGE RESORT, GRAND BEACH”

Stay was for 6 nights in June. Our reservation showed Grand Palladium Riviera - Royal junior suite. Front desk informed us this happens often & that the room was actually a Jr suite in the Riviera section. They would have upgraded for $$ per night. Beware of this if you go here .. You will not get the room you thought you would. To much walking since not in the Royal section, as this is a very large resort. Junior suite dated & worn, the bed was hard, jacuzzi leaked, anyway more could be said but you get the idea. I have never wrote a negative review on this sight or any other. This resort was just average, although the beach was the best part of this resort..

A Traveler from McHenry, Il

4.0

out of 5

“Fun for Everyone”

Loved this all inclusive hotel. My husband and I went with another couple and it was like summer camp for adults. The pools and beach were beautiful, the service and staff were very nice and always available. There was soccer and volleyball and kayaking and snorkeling etc. There was also an ocean pool for a more relaxed environment. There were always plenty of poolside recliners and available shady areas. The buffet was expansive (a little greasy, but its buffet food) and most of the restaurants were good. There were plenty of childrens activities available as well. The rooms were clean and the bathrooms were large. Definitely recommend for any age range.

Area recommendations

We did not explore the surrounding neighborhoods.

Dana from Northern California

5.0

out of 5

“beautiful - spa is best part”

Absolutely wonderful facility, but it is large. I chose the Palladium because I wanted a large resort but with 2 kids 17 & 18, if you are a worrier - consider a smaller resort. The Palladium was FANTASTIC, beautiful everything, pools were clean and awesome, the spa was like no other (made you excited to work out), food was good, rooms were nice. The only drawback was my own fault. In Mexico most people don't use texting so it's difficult to stay in touch, have to resort to the old fashioned...let's meet at 4:00 pm at the north corner of the pool at the Colonial. There are 7+ pools so you don't meet at 'the pool' and the pools are so large that you both can be there and not see each other. Having a 17 year old daughter parade in a bikini all day with 20 - 30 year old men following her was not a mom's delight. Certainly to be expected but your teens will love the place and mom and dad will spend the evenings worrying because the place is FUN and the kids will want to go out all the time. If you are going there with your spouse, perfect! You will love it! If you are able to have a cocktail and say 'kids go have fun' you will also love it. If you try to keep tabs on where your children are get ready for a big job and no vacation. Bring your walking shoes, you will be glad you have them.

A Traveler from New York, NY

5.0

out of 5

“impressing”

other that quite a long drive to the hotel, i have no complains. Royal suite section has really impressive service and extras. It was nice to have a separate Royal Beach section just for Royal guests. It was just a little strange it being the farthest from the our buildings. Staff was real friendly at all times. Will definitely recommend this hotel to my friends.

A Traveler from Chicago

4.0

out of 5

“Everything great but the activities”

Overall, this resort was great. It was very very well maintained, very clean, luxurious, and manicured. The staff was great. I had a great time, but I was disappointed with the activities. There is a long list of activities advertised, but most of them we could not do or they weren't worth doing. The rifle range was out of ammo for the entire week. The archery bow was crappy, and arrows were mangled and missing feathers. The minigolf course was very poorly designed, almost unplayable, and there was plant material all over the course, peeling carpet, bent clubs. There was only one day that we were allowed to take out a boat, supposedly due to wind. "But we can take you out snorkelling for only $40".

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