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Grand Palladium White Sand Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juárez Km, 256-100 Kantenah, 77710 Mexico

Business-friendly property in Akumal - Kantenah neighborhood with 14 restaurants

Yal-ku Lagoon nearby
This business-friendly property is located in Kantenah's Akumal - Kantenah neighborhood, close to Yal-ku Lagoon and Half Moon Bay. Area attractions also include Xpu-ha Beach and Akumal Beach. Show more
All-inclusive
Onsite meals and beverages, taxes, and gratuities (tips) are included in the room rate at Grand Palladium White Sand Resort & Spa All Inclusive. The property also features 14 restaurants and a nightclub.
Balconies and fireplaces
In addition to satellite television, guestrooms include balconies and bathrooms with shower/tub combinations and makeup/shaving mirrors. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

91%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/25/2013. The check-out date cannot be after 06/25/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Junior Suite
1 king2 doubleSofa bed. Balcony. Fireplace. Desk. MP3 docking station. Television with satellite channels. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Bathrobes and slippers. Air conditioning and ceiling fan. Non-Smoking.
Suite
1 king1 sleeper sofaSofa bed. Balcony. Fireplace. Desk. MP3 docking station. Television with satellite channels. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Bathrobes and slippers. Air conditioning and ceiling fan. Non-Smoking.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Check-in time starts at 3 PM
  • Check-out time is Noon

Awards and Affiliations

A Green / Sustainable Property - Second Party Certified

This property participates in EarthCheck Bronze Benchmarked, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

Property Amenities

Grand Palladium White Sand Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars, taxes, and gratuities (tips). Other amenities, including access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Kantenah property has its very own private beach. Grand Palladium White Sand Resort & Spa All Inclusive features 9 outdoor swimming pools, a health club, a sauna, and a fitness facility. Guests can dine at one of the property's 14 restaurants and pick up coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered. High-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting/conference room. Event facilities include conference/meeting rooms and banquet facilities. This all-inclusive property also offers a children's pool, a nightclub, and a rooftop terrace. For a surcharge, a roundtrip airport shuttle is available to guests. Parking is available onsite for a surcharge.

Grand Palladium White Sand Resort & Spa All Inclusive has designated areas for smoking.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 264
  • Number of suites - 42
  • ATM/banking
  • Number of floors - 2
  • Banquet facilities
  • Beauty services
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Dry cleaning/laundry service
  • Fireplace in lobby
  • Fitness facilities
  • Gift shops or newsstand
  • Hair salon
  • On-site car rental
  • Barbecue grill(s)
  • Tour assistance
  • Arcade/game room
  • Garden
  • Parking (free)
  • Business center
  • Express check-in
  • Designated smoking areas
  • Airport transportation
  • One meeting/conference room
  • Rooftop terrace
  • Luggage storage
  • Laundry facilities
  • Medical assistance available
  • Multilingual staff
  • Parking (surcharge)
  • Babysitting or child care
  • Pool table
  • Poolside bar
  • Private beach
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Supervised child care/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Bar/lounge
  • Coffee shop or café
  • Use of nearby fitness center (complimentary)
  • Wedding services
  • Complimentary breakfast
  • Express check-out
  • Health club
  • Creche (nursery)
  • On-site medical assistance available
  • Wireless (high-speed) Internet access - complimentary
  • Number of outdoor pools - 9
  • Massage - spa treatment room(s)
  • Nightclub
  • Year Built - 2005
  • Number of restaurants - 14
  • Number of meeting/conference rooms - 12
  • Tennis on site
  • Security guard
  • Number of buildings/towers - 13
  • Swim-up bar
Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah,  Mexico, Property Amenities Pool

Rooms

Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and MP3 docking stations. Rooms open to balconies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and makeup/shaving mirrors.

Televisions come with satellite channels. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include welcome amenities and complimentary bottled water. In-room massages and wake-up calls can be requested. Housekeeping is provided daily.

Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah,  Mexico, Rooms Guest Room

Room Amenities

  • Fireplace
  • Balcony
  • Ceiling fan
  • Air conditioning
  • Access via exterior corridors
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Wake-up calls
  • Bathrobes
  • Hair dryer
  • Makeup/shaving mirror
  • Slippers
  • Shower/tub combination
  • Satellite television service
  • Welcome amenities
  • In-room safe
  • Desk
  • Window opens
  • Sofa bed
  • Cribs (infant beds) available
  • Complimentary newspaper
  • In-room massage available
  • Daily housekeeping
  • Private bathroom
  • Complimentary toiletries
  • Iron/ironing board
  • Clock radio
  • MP3 docking station

Dining

Grand Palladium White Sand Resort & Spa All Inclusive has 14 restaurants on site.

Grand Palladium White Sand Resort & Spa All Inclusive, Kantenah,  Mexico, Dining Restaurant

Recreation

A private beach and a health club are featured at the property. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rowing or canoeing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Basketball nearby
  • Volleyball nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Table tennis nearby
  • Playground nearby
  • Aerobics on site
  • Golf - miniature on site
  • Surfing/boogie boarding on site
  • Swimming on site
  • Windsurfing on site

Spa

  • Turkish bath/Hammam in spa
  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Palladium White Sand Resort & Spa All Inclusive

4.5
out of 5
avg. guest rating
Hotel service:
4.4
Hotel condition:
4.8
Room cleanliness:
4.6
Room comfort:
4.3
Location:
3.9
Neighborhood:
4.4
92%

of guests recommend

out of 12 reviews

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Dawn L from Vancouver
5.0
out of 5
Recommends this hotel
Posted Oct 7 2010

“Definately coming back”

Amazing. Everything was perfect

A Traveler from Broken Arrow, oK
5.0
out of 5
Recommends this hotel
Posted Aug 20 2010

“The resort was extremely clean and had everything you could want or need on site.”

Go here it was awesome.

Area recommendations
Stayed at the resort.
Matt G from Rhode Island
5.0
out of 5
Recommends this hotel
Posted Aug 11 2010

“Dream Honeymoon at Grand Palladium near "the Place of Turtles"”

When we arrived to Palladium White Sands in late July 2010 for our honeymoon, we were relieved that it was even more beautiful than we expected. They offered us a cocktail while we filled out the minimal paperwork and got our room and towel cards. The staff are all very pleasant -- even those who don't have the nicest jobs. They always stop, smile and say "hola!" The junior suite we stayed in was lovely, clean, modern, comfortable. Food and service was very very good. Not absolutely perfect, but if there was anything you didn't like, they were very happy to fix it for you. I think the only issue we had in our week was the wrong vegetable side served to my wife one night. The facility is absolutely beautiful! There's plenty of space to relax, find quiet, or fun. There was no competition for shade, or towels, or anything like that. Even with 90%+ rooms filled, it seemed only 40% booked. Again, a lovely surprise. We loved the expansiveness of the resort. We actually stayed in the Riviera section right near the South end of their beach property, but it was no problem at all to head to the North end to the slightly older (doesn't look older) Colonial pool and lobby, or the spa. We would absolutely return for another stay (hopefully LONGER!), and would ask to again be in the newer section (Riviera or White Sands), not because the buildings are necessarily better, but that side of the resort is surrounded by a man-made lake, and has lovely walking paths through the mangroves.

Area recommendations
Grand Palladium is a very large all-inclusive resort on the Carribean Sea. Like other sea-side resorts, you generally stay at the resort or take a professional tour to the various tourist attractions nearby. Palladium is near Akumal, and fairly central to attractions such as Xel-Ha, Xcaret, Xplor, and even not too far from Chichen Itza (must see!). Distance from the Cancun airport results in about an 60-70min drive via taxi, or a 60 minute bus from Playa del Carmen to the Airport, and a 20 minute taxi from Playa to Palladium. We were very happy with the location of this resort. It allowed us the freedom to visit several of the best attractions in La Riviera Maya.
A Traveler from toronto
5.0
out of 5
Recommends this hotel
Posted Jul 7 2010

“couldnt ask for better”

the hotel was amazing, and luxurious, food great. this was one of the best hotels i have ever stayed in. the only thing is they seemed to be short of towels and the bus to the main building needs to be more frequent.

pete d from Akron,Oh
5.0
out of 5
Recommends this hotel
Posted Apr 7 2010

“can't wait to go back”

The resort is kept very clean and the service is friendly

Tammy from Denver, CO
2.0
out of 5
Does not recommend this hotel
Posted Apr 7 2010

“Not impressed”

Very large hotel 4 hotels in 1 complex with no service. No pool service, no beach service and difficult to find breakfast. There were 1-2 hour wait for dinner with no reservations available. No pool side or drink service. Small area for food and drinks at the beach that were always full, minimal seating and no service if you did not have a table. Beach bar and grill was out of chips 3 days in a row, and many menu items were out, like chicken, wings, fajitas, etc. So many better options to get your money's worth.

A Traveler from New York, NY
5.0
out of 5
Recommends this hotel
Posted Feb 17 2010

“Paradise Awaits”

Grand Palladium White Sand Resort was recommended by friends and they were right about everything. We wanted a place for R&R, however we were able to do it all (i.e. snorkeling, swimming, dancing, saw some nice shows and went to see the Maya ruins). In other words you did not to have to leave the hotel in order to enjoy yourself. The place was clean, the service was on the money, and the staff was very helpful. Go, you will not be disappointed. I want to go back!

Christine from BC canada
5.0
out of 5
Recommends this hotel
Posted Feb 10 2010

“Great Trip! Jan 2010”

A group of 12 of us stayed at the White sands resort Jan 15-29. Fantastic Hotel!!! Food was excellent. We went to 7 out of 8 a la carte restaurants and LOVED everyone except the ribs and more. We didn't get a chance to go to the steak house just do to time. The resort is HUGE. Lots of walking. If you have elderly people or kids needing strollers, I would reccomend staying in the Colonial side. (Less stairs and easier access to the restaurants). The pool and beach area @ WS is WAY less busy compared to Colonial. Rooms were VERY tidy and clean and the bathrooms are amazing- Huge showers and tubs all tiles. I would either stay at WS or Colonial if to choose from all 4 because the Royal and Kantenai are far away from everything. Grounds were beautiful, staff very friendly, and over all, I would go back

A Traveler from connecticut
3.0
out of 5
Recommends this hotel
Posted Dec 23 2009

“way out serenity”

grand palladium white sand resort was a beautiful place. very large rsort and not for people who don't like to walk. he food was very good, however the buffet was very repetitive. restaurant service could have been more attentive to the patrons. alot of wait time between courses.

Area recommendations
puerta morales
When to go
right after thanksgiving
Haydee & Jose R from Long Island, NY
4.0
out of 5
Recommends this hotel
Posted Dec 14 2009

“Great and Huge resort”

This complex is 4 resorts in one, so it's huge, lots of walking. They also have traind and golf carts fro transportation inside the resort. Beautiful grounds, well kept. Huge, well maintained pools. We loved the salt water pool. Go to the Spa pool and use their sauna and hot tubs, you are going to love those. The buffets are awesome, they have food selections from every taste. The specialty restaurants were OK. The night shows are great, especially the tropical and the Mexican shows. The only downside is the beds, they're awfully uncomfortable, but I guess if you're tired you can sleep anywhere. The room in general was big and we loved the hot tub. No room service is another down side, but it was OK. Another thing is that the resort is 2 hours away from the airport, so plan accordingly.

Area recommendations
Go to Playa del Carmen to do some shopping. They have great prices. take the colectivo outside the hotel, is safe, fast and cheaper than taking a taxi. I recommend that you shop in the big stores, not the small ones, since they don't mark the prices. You can still bargain, but we got better deals on the big stores.
Traveler's tip
Visit Xel-Ha, a natural water park, you're going to love it and have fun. Great for families, couples and everybody! Visit Chichen-Itza, the ancient Mayan ruins. Is one of the new Seven wonders of the Worls and is something not to miss.

Grand Palladium White Sand Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juárez Km, 256-100 Kantenah, 77710 Mexico

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Nearby Points of Interest

  • Yal-ku Lagoon - 4 km / 2.5 mi
  • Half Moon Bay - 4.7 km / 2.9 mi
  • Xpu-ha Beach - 5.2 km / 3.2 mi
  • Akumal Beach - 6 km / 3.7 mi
  • Chac Mol - 8.8 km / 5.5 mi
  • Dolphin Discovery - 9.1 km / 5.6 mi
  • Xel-Ha Water Park - 15.5 km / 9.6 mi

The preferred airport for Grand Palladium White Sand Resort & Spa All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 79.1 km / 49.2 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

Area:

Akumal - Kantenah, Quintana Roo, Mexico: Snorkeling and diving are popular in the small resort town of Akumal, and at Kantenah beach to the north, where the coastline runs parallel to a protected coral reef. In the summer months, sea turtles crawl onto the white-sand beaches by moonlight to lay their eggs. Yal-Ku Lagoon, once a trading route for the ancient Maya, is a bird watcher’s paradise, and can be explored by foot or kayak.

Grand Palladium White Sand Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juárez Km, 256-100 Kantenah, 77710 Mexico