Book your room at Grand Velas Riviera Maya - All Inclusive
Zen Grand Tower, Suite Nature ViewMax Occupancy: 4 guests (up to 3 children, 2 infants)
Ambassador Tower,Suite Ocean ViewMax Occupancy: 4 guests (up to 3 children, 2 infants)
Ambassador Tower, Pool Suite Ocean FrontMax Occupancy: 4 guests (up to 3 children, 2 infants)
Grand Suite, OceanfrontMax Occupancy: 3 guests (up to 2 children)
Zen Grand Tower, Pool Suite Nature ViewMax Occupancy: 4 guests (up to 3 children, 2 infants)
Resort with private beach, full-service spa
+VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
Expedia +gold members receive free room upgrades and +gold and +silver members get other perks upon availability at check-in.See details
Located in Playa del Carmen, this beachfront resort is connected to the convention center, 2 mi (3.2 km) from El Camaleon Golf Club, and 2.7 mi (4.4 km) from Gran Coral Golf. Tres Rios Ecopark and Guadalupe Church are also within 6 mi (10 km).
Catch some rays on Grand Velas Riviera Maya - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
All 491 rooms boast private spa tubs and jetted tubs, plus balconies and flat-screen TVs with cable channels. Guests will also find iPod docks, 24-hour room service, and WiFi.Information missing or incorrect? Tell us!
Grand Velas Riviera Maya - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- Meals, snacks, and beverages included
Grand Velas Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Grand Velas Riviera Maya - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and kayaking.
Dining is available at one of the resort's 8 restaurants. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge. This all-inclusive resort also offers a children's club, a children's pool, and a health club. Onsite valet parking is complimentary.
Grand Velas Riviera Maya - All Inclusive has designated areas for smoking.
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
- Airport transportation (surcharge)
- Arcade/game room
- Total number of rooms - 491
- Business center
- Concierge services
- Conference space
- Dry cleaning/laundry service
- Full-service spa
- Gift shops or newsstand
- Hair salon
- Health club
- Wireless Internet access - surcharge
- Wired (high-speed) Internet access - surcharge
- Tours/ticket assistance
- Designated smoking areas
- Computer station
- Children's club
- Limo or Town Car service available
- Number of floors - 4
- Spa treatment room(s)
- Meeting rooms
- Multilingual staff
- On private beach
- Number of restaurants - 8
- Conference space size (feet) - 91,547
- Conference center
- Conference space size (meters) - 8505
- Number of meeting rooms - 32
- Beach umbrellas
- Pool sun loungers
- Beach towels
- Spa tub
- Steam room
- Children's pool
- Wedding services
- Complimentary newspapers in lobby
- Billiards or pool table
- Beach/pool umbrellas
- Free valet parking
- Year Built 2009
- Number of buildings/towers - 2
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge , Wired (high-speed) Internet access - surcharge
- Premium TV channels
- DVD player
- Pay movies
- Hypo-allergenic bedding available
- Premium bedding
- Ceiling fan
- Climate control
- Air conditioning
- Coffee/tea maker
- Complimentary bottled water
- Daily housekeeping
- Turndown service
- Designer toiletries
- Jetted bathtub
- Hair dryer
- Separate bathtub and shower
- Rainfall showerhead
- Iron/ironing board
- Rollaway/extra beds available
- Cribs/infant beds available
- Blackout drapes/curtains
- Cable TV service
- Flat-panel TV
- Wireless Internet access (surcharge)
- Dial-up Internet access (surcharge)
- Private spa tub
- In-room safe (laptop compatible)
- Private bathroom
- Down comforter
- iPod docking station
- Room service (24 hours)
- Pillow menu
- Espresso maker
Where to Eat
Piaf - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Sen Lin - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Frida - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Cocina de Autor - This fine-dining restaurant overlooks the ocean. Reservations are required.
Lucca - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
Nearby Things to Do
A private beach and a health club are featured at the resort. A children's pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Volleyball on site
- Pilates classes on site
- Yoga classes/instruction on site
- Golfing nearby
- Snorkeling nearby
- Sailing nearby
- Water skiing nearby
- Windsurfing nearby
- Scooter/moped rentals nearby
- Parasailing nearby
- Skydiving nearby
- Ecotours nearby
- Bicycle rentals on site
- Hiking/biking trails on site
- Playground on site
- Surfing/boogie boarding on site
- Kayaking on site
Grand Velas SPA has 40 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.
Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 40
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 18
- Body treatments
- Facial treatments
- In-room accessibility
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
No pets or service animals allowed
- New Year's Eve (31 December) Gala Dinner per adult: USD 170
- New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
- Fee for in-room high-speed Internet (wired): USD 16 per 24-hour period (rates may vary)
- Airport shuttle fee: USD 90 per vehicle (one way)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- Grand Velas Riviera Maya - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
- The property is a member of the Leading Hotels of the World.