My husband and I traveled on 9/19-9/26 and had an amazing time!!! We were a little nervous about the place because of the comments. The Royal Suites Yucatan by Palladium treated us like ROYALTY. We had top shelf liquor at the Royal section and in our room, we had no children in our area, we got rides to and from places in the resort, we had a restaurant just for Royal people where we ate lobster every night with our meal if we chose, we made reservations to the restaurants all at once time instead of waiting. We would definitely go back and also recommend this resort to many people.
Eve and Roscoe from Florida
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
This was a vacation for my wife and I with another couple. They choose the resort and had stayed there before. At first the resort seemed almost to large but after a short time we found it to be easy to get around and the size allowed us to have many options.
The set up was beautiful. The staff was friendly, especially the activities and pool staff. Very outgoing and friendly.
The only couple negatives were that there was no wait staff around the pool area. You had to go to the bar to get your own drinks. At other resorts we have found that it is fun to get the know the wait staff during the stay and this was one way of doing it. We are good tippers so the vacation pampering would be increased shall we say. The second small issue was with the depth of the water getting to the swim up bar. Again no wait staff you have to get your own drinks and bring them back. The pool around the swim up bar is 5 feet deep. I can manage this at 6 feet tall and carry drinks, but my wife is 5'04" so you can imagine the struggles she had.
Those were the only to very small issues otherwise we loved our stay and could ask for much more from a resort or a vacation.
Dave and Beth from Wisconsin
The Royal Suites Yucatán is an exclusive section within the facilities of the Grand Palladium Mayan Riviera Complex Resorts …More