My husband and I traveled on 9/19-9/26 and had an amazing time!!! We were a little nervous about the place because of the comments. The Royal Suites Yucatan by Palladium treated us like ROYALTY. We had top shelf liquor at the Royal section and in our room, we had no children in our area, we got rides to and from places in the resort, we had a restaurant just for Royal people where we ate lobster every night with our meal if we chose, we made reservations to the restaurants all at once time instead of waiting. We would definitely go back and also recommend this resort to many people.
Eve and Roscoe from Florida
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
It was our first time in Mexico, I've stayed in many all inclusive and in general when they say 5 star it tends to be more of a true 3 or 4 therefore I went with an open mind. As far as all inclusive resorts go this resort exceeded my expectations, mainly because of the excellent choice in restaurants and facilities, as you had access to four resorts. We only went for 7 nights and we had not accessed anywhere near the amount of services they had to offer.The majority of staff were friendly and efficient. The food and drinks were also better than I expected. The Spa was also excellent although a little expensive.
What I liked most about this resort is that you were surrounded by forests, mangrove swamps and abundant wildlife. Warning if you are not a nature or animal lover this is not be the place for you!!! I personally chose the resort for this reason as it added to its charm. It's also great for families as there seemed to be lots of activities for young children and teenagers.
I will say again if you are the type of person who doesn't like being in the thick of nature or to have wildlife around you, do not stay here. Personally I would definitely recommend this place and will be going back at some stage.
This ecologically minded resort midway between Xcaret and Xel Há eco-parks shares facilities, restaurants, and a Riviera Maya …More
This was our 8th visit to the Grand Palladium White Sands. We stayed in a suite on the 3rd floor and it was fantastic. We had a great 10 days of relaxation. The services provided by the hotel were awesome. Would highly recommend this resort.
This Kantenah resort is by the sea, nestled on a private white sand beach and within easy reach of area attractions such as …More
I came to the Grand Palladium and was given a free upgrade (an out of the blue, yet fantastic surprise) to a junior suite in the Riviera. The room was gorgeous, the staff was amazing and super friendly. Mauricio at the front desk was extremely helpful. He spent a good 10+ minutes helping me setup wifi on my iPhone so I could get in contact with my family back home. Sexy Luis, as he called himself, always remembered me and my friends and was constantly putting a smile on our faces. The entertainers were all great at making sure we were having a fun time. Each and every staff member, from the bell boys to the wait staff, were over the top amazing at their jobs. The whole resort was absolutely beautiful. I loved being able to walk every where I needed to go and loved being able to go from lobby to lobby. The pools were extremely clean and beautifully setup. I am counting down the days until my next visit. I will be coming back to thus resort for sure. It's very rare to find a vacation spot where you have zero complaints during your entire stay. Love love love the grand palladium!!
Torey from Tulsa, OK
The Royal Suites Yucatán is an exclusive section within the facilities of the Grand Palladium Mayan Riviera Complex Resorts …More