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- One King Bed
- One King Bed
Deluxe Platinum Sky Terrace - All Inclusive
- One King Bed
Memorable family vacations
On the beach
Hard Rock Hotel Riviera Maya is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool.
The all inclusive package includes onsite meals, beverages, taxes, room service 24 hrs, minibar service, liquor dispenser, wireless Internet connection, Long phone calls to USA, Mexico & Canada.
Double jacuzzi, in room wine and fruits. Private bath w/ shower only. Balcony, chairs & table. LCD TV w/ satellite. Purified water. Bath amenities. Bathrobes & slippers. Digital safe, hair dryer. Iron.
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
- Water aerobics
- Open from 9 AM until 9 PM
- Arts and crafts
- Video games
- Onsite entertainment and activities
- Golf green fees
- Motorized water sports
This self-contained property extends along the coast of the Riviera Maya, home of natural wildlife and scenic views. It is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool. The traditional Mexican style of this resort and its modern touches provide an attractive setting for families looking for a fun and exciting vacation filled with activities for everyone. With the unbeatable all inclusive features and its natural surroundings, Hard Rock Hotel Riviera Maya represents an excellent choice when value and good service are what you expect for an unforgettable vacation.
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Babysitting or childcare (surcharge)
- Free valet parking
- Poolside bar
- Room service (24 hours)
- Airport transportation (surcharge)
- Air-conditioned public areas
- Total number of rooms - 489
- Concierge services
- Dry cleaning/laundry service
- Fitness facilities
- Gift shops or newsstand
- Hair salon
- Designated smoking areas
- Free Wi-Fi
- Children's club
- Laundry facilities
- Number of floors - 3
- Massage - spa treatment room(s)
- Multiple small meeting rooms
- Multilingual staff
- Free parking
- Secure parking
- On private beach
- Meeting facilities size (meters) - 3761
- Tennis on site
- Private beach - direct access
- Area shuttle (complimentary)
- Meeting facilities size (feet) - 40,483
- Supervised childcare/activities
- Swimming pool - children's
- Swimming pool - outdoor
- Beauty services
- Tour assistance
- Wedding services
- Full-service health spa
- Number of buildings/towers - 4
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free parking, Secure parking, Free valet parking
- Room Amenities
- Cribs/infant beds (complimentary)
- Connecting / adjoining rooms available
- Coffee/tea maker
- Daily housekeeping
- Turndown service
- Private bathroom
- Hair dryer
- Makeup/shaving mirror
- Shower only
- Welcome amenities
- Iron/ironing board
- Clock radio
- Rollaway/extra beds available
- Air conditioning
- Direct-dial phone
- Double sink
- In-room safe (laptop compatible)
- Satellite TV service
- Designer toiletries
- Jetted bathtub
- LCD TV
- Free Wi-Fi
At the Hard Rock Hotel Riviera Maya, dining is about more than food. It's a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at 9 world-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between. Enjoy the traditional Mexican cuisine or savor all-time favorites, such as pizza and pasta, there is always something in the menu that will certainly appeal your palate. There is a tasty selection of natural fruit juices for the small ones and excellent red or white wines for the adults. Our wine list will surprise you. And with delicious treats to taste throughout the day, no one will go hungry at this resort. Our well-stocked bars will allow you to sample the best domestic and international labels as well as one-of-a kind cocktails.
The Market Location: Outdoors. Cuisine: Argentinean. Breakfast buffet: 6:00 am – 11:00 am Dinner a la carte: 6:00 pm – 11:00 pm td> Dress code: casual *
Ventanas Pizza & Pasta. Location: Adjacent to lobby lunch buffet: International dinner a la carte: Pizza & pasta from 7:00 - 11:00 pm. Dress code: casual*
La Hacienda (dinner only). Cuisine: Mexican. Location: Adjacent to patio Dinner gourmet a la carte: 6:00 pm – 12:00 am Dress code: Casual elegance ** ** Long pants, collared shirts and shoes are required.
Snack Bar. Healthy snacks.
Pool Bar. Palapa Swim up bar.
Lobby Bar. Continental breakfast. Snacks and bar.
Sports Bar. Continental breakfast. Snacks and bar
Sweets & Coffee. Creperie serving coffee, ice cream, crepes and pastries. From 4:00pm - 11:00 pm
With its inlet coves, suitable for snorkeling and kayaking, an enormous outdoor pool and expansive gardens, the realm of leisure possibilities are never-ending. The Andromeda disco opens in the early hours of the evening just for teens; the kids’ club keeps smaller children entertained and several tennis courts provide another alternative for those who love the game. If you are looking for a more adult experience, spa services are available at Aventura Spa Palace. Coves (beach inlets), Outdoor freestyle pool, swim up bar, 4 outdoor Jacuzzis, pool for scuba diving demonstration, dive tank, kayaks & snorkeling, teens lounge, 3 tennis courts, billiards, ping pong, table games, daily activities, Andromeda Disco, giant chess, bicycles, 1 multi-functional court-basketball/volleyball/soccer.
Our luxury all inclusive resort offers the perfect setting for unforgettable family vacations. And for the enjoyment of our distinguished younger guests we offer our kids club. Play, enjoy, imagine and have fun in the tropical paradise of our all-inclusive luxury resort in Cancun, where kids are always on vacation. The Kids Club invites children from 4 to 12 years of age every day from 9:00am to 7:00pm. Professional staff at our luxury Cancun resort is always ready to entertain. The Kids Club features an area for video games that includes an X-Box and Wii, a pool area where children can play, and a recreational area where kids develop their abilities in arts & crafts, and more.
At night you will be able to enjoy spectacular shows or you just can get fun at Andromeda Disco.
- Snorkeling on site
- Golfing nearby
- Swimming on site
- Volleyball on site
- Aerobics on site
- Basketball on site
- Bicycle rentals on site
- Kayaking on site
- Pilates classes on site
- Playground on site
- Body treatments
- Facial treatments
- Accessible path of travel
- Accessible bathroom
- Accessible parking
- In-room accessibility
Policies & Fees
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Caters to families
- Additional Details
A resort fee is included in the total price displayed. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Concierge Level Offer
Book a stay in a Concierge Level room category and receive the following:
- 2 25-minute massages per stay
- Exclusive concierge phone service
- Private check-in and check-out
- Late check-out and early check-in (subject to availability)
- Private beach lounge chair with waiter service