Book your room at Hard Rock Hotel Riviera Maya - All Inclusive
Deluxe Gold, two double bedsMax Occupancy: 4 guests (up to 3 children, 3 infants)
Deluxe Gold KingMax Occupancy: 2 guests
Deluxe Diamond, one king bedMax Occupancy: 2 guests
Deluxe RoomMax Occupancy: 4 guests (up to 3 children, 3 infants)
Deluxe Platinum Grand Sky Terrace, one king bedMax Occupancy: 2 guests
Deluxe FamilyMax Occupancy: 6 guests (up to 5 children, 5 infants)
Deluxe Platinum Grand Sky Terrace - ConnectingMax Occupancy: 6 guests (up to 5 children, 5 infants)
Resort with private beach, full-service spa
This Puerto Aventuras resort is set on its own private white sand beach, a short distance from Dolphin Discovery, Puerto Aventuras Marina, and CEDAM Museum. Local attractions also include Chac Mol and Ecopark Kantun Chi.
Catch some rays on Hard Rock Hotel Riviera Maya - All Inclusive's private white sand beach, pamper yourself at the full-service spa, or enjoy snorkeling.
Flat-screen televisions include satellite channels. Guestrooms also feature jetted bathtubs, private spa tubs, and complimentary wireless Internet access.Information missing or incorrect? Tell us!
Hard Rock Hotel Riviera Maya - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Surcharges for bottled wine
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Onsite entertainment and activities
- Airport transfers
- Laundry/dry cleaning services
- Motorized water sports
- Scuba-diving excursions
- Scuba-diving lessons
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
At your hotel
Hard Rock Hotel Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to unwind on the white sand beach. At Hard Rock Hotel Riviera Maya - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.
Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a swim-up bar, and a poolside bar. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This all-inclusive resort also offers a children's club, an outdoor pool, and a health club. Complimentary self parking is available on site.
- Outdoor pool
- Poolside bar
- Swim-up bar
- Spa tub
- Full-service spa
- Steam room
- Health club
- Room service (24 hours)
- Conference space
- Business center
- Multilingual staff
- 24-hour front desk
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Dry cleaning/laundry service
- Number of floors - 3
- Tennis on site
- Number of bars/lounges 3
- Wedding services
- Children's club
- Airport transportation
- Tours/ticket assistance
- Babysitting or childcare
- Total number of rooms - 777
- Laundry facilities
- Arcade/game room
- Luggage storage
- One meeting room
- On private beach
- Free self parking
- Beach umbrellas
- Beach towels
- Free Wi-Fi
- Free wired high-speed Internet
- Spa treatment room(s)
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi , Free wired high-speed Internet
Park your car
Free self parking
In your room
- Climate control
- Blackout drapes/curtains
- Ceiling fan
- Air conditioning
- Coffee/tea maker
- Turndown service
- Designer toiletries
- Separate bathtub and shower
- Hair dryer
- Iron/ironing board
- Jetted bathtub
- Daily housekeeping
- Rollaway/extra beds available
- Satellite TV service
- Flat-panel TV
- Private spa tub
- In-room safe (laptop compatible)
- In-room massage available
- Complimentary newspaper
- Free Wi-Fi
Eat and drink
The Market - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Pizzeto - This restaurant specializes in Italian cuisine and serves dinner only.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only.
Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.
Zen - This restaurant specializes in Asian cuisine and serves dinner only.
24-hour room service is available.
The private beach, suitable for snorkeling and kayaking, expansive gardens, kids' pool, family- friendly pool and adult-only pools and the realm of leisure possibilities are never-ending. The Teens lounge & Club opens just for teens and offers great opportunities for the younger generations to socialize and make new friends; the kids’ club keeps smaller children entertained and several tennis courts provide another alternative for those who love the game. If you are looking for a more adult experience, spa services are available at Rock Spa. Private beach, Outdoor freestyle pool, swim up bar, outdoor Jacuzzis, pool for scuba diving demonstration, dive tank, kayaks & snorkeling, teens lounge, 3 tennis courts, billiards, ping pong, table games, daily activities, Andromeda Disco, giant chess, bicycles, 1 multifunctional court-basketball/volleyball/soccer. Kids Club. Our luxury all inclusive resort offers the perfect setting for unforgettable family vacations. And for the enjoyment of our distinguished younger guests we offer our kids club. Play, enjoy, imagine and have fun in the tropical paradise of our all-inclusive luxury resort in Cancun, where kids are always on vacation. The Kids Club invites children from 4 to 12 years of age every day from 9:00am to 7:00pm. Professional staff at our luxury Riviera Maya resort is always ready to entertain. The Kids Club features an area for video games that includes an X-Box and Wii, a pool area where children can play, and a recreational area where kids develop their abilities in arts & crafts, and more.
A private beach and a health club are featured at the resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Skydiving nearby
- Bicycle rentals nearby
- Aerobics on site
- Pilates classes on site
- Scuba diving on site
- Snorkeling on site
- Volleyball on site
- Yoga classes/instruction on site
The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
- Hot stone massage
- Deep tissue massage
- Body wraps
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
The fine print for Hard Rock Hotel Riviera Maya - All Inclusive
When you arrive
Check-in time starts at 3 PM
Minimum check-in age is 18
When you leave
Check-out time is noon
How you can pay
Accepted at this hotel: MasterCard, Visa
You need to know
Extra-person charges may apply and vary depending on hotel policy.
We should mention
A resort fee is included in the total price displayed. No pets and no service animals are allowed at this property.
Book a stay at this Palace resort and receive the following after arrival:
- Fruit basket or petit fours
- One bottle of sparkling wine
- One romantic candlelight dinner
- Two t-shirts
- 10-percent gift shop discount with honeymooner wristband
- Use of services provided by the honeymoon desk
- Late check-out (until 6 PM) may be requested and is subject to availability.
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
Upon arrival, honeymooning couples must present proof of marriage within the past year.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Unlimited Golf instead of Limitless Resort Credit Promotion
Book a minimum 3-night stay in any room category May 26, 2014-December 23, 2015 for travel December 24, 2014-December 23, 2015, forfeit the Limitless Resort Credit, and receive the following:
- Unlimited rounds of golf for all guests in the room
$1,800 Limitless Resort Credit
Book a minimum 3-night or more stay April 17, 2014 - December 23, 2015 in any room category, for travel May 20, 2014 - December 23, 2015 and chose from the following:
- Resort credit for use toward tours, Rock Spa, beauty salon treatments, golf outings, select Colin Cowie Wedding Collections, upgraded wine selection, and Rock Shots by Kodak, based on following length of stay:
- USD 500 in resort credit with a 3-night stay
- USD 750 in resort credit with a 4-night stay
- USD 1500 in resort credit with a 5-6 night stay
- USD 1800 in resort credit with a 7-8 night stay
- Unlimited rounds of golf for all guests registered in the same room in exchange for the resort credit
Music Lab Offer
Book a stay in any room/rate category and all guests 12 years and older can choose from 4 complimentary Music Lab programs, including Jam Bad, Spin Session, Roctube, and My Tracks.
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.
Unlimited Phone Calls Promotion
Book a stay in any room or rate category, for travel anytime, and all calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Offer valid for all room and rate categories. Details available at check-in. Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Other restrictions may apply.