Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Philadelphia penna
Gorgeous, relaxing, fun, comfortablePosted Jun 13, 2015
Pros: Beds/sheets very comfortable. Quiet for the most part.
Cons: Entertainment in the disco type bar- some good bands played but dj played same things, nothing modern for the most part.
Location: We didn't leave the site but there were some good bands in the disco and on the other side outdoors. Great Michael Jackson tribute live show.
Great pool and large hot tub. Very hot in June- pool temp excellent. Breakfast buffet poolside. Make sure you walk to the 'other side' for scenery, restaurants, bars, other entertainment choices. Drawbacks- the beach/swimming area is very small and lots of rocks/coral. Don't go expecting to be swimming in the ocean unless you walk to the other side. The pool is large.
for Everyoneby A verified traveler from NJ
awesome placePosted May 18, 2015
Just a very pleasant place , staff was awesome , very clean and the food was off the chart!
for Couplesby A verified traveler from nc
best staff everPosted Aug 18, 2014
best resort experience ever. staff were just incredible. first experience at this type of resort & we are now converted
for Everyoneby A verified traveler
Fue excelente la atención como instalaciones.Posted Feb 4, 2014
Pros: La atención personalizada que tuvimos.
Cons: Si la playa fuese como la del Maroma DORADO, seria un paraíso terrenal.
Location: Ubicación perfecta cwerca del hotel no se me ocurre nada.
La unica dificultad que tuvimos fue que a nuestra llegada, la asignación de nuestra habitación no era la que habiamos solicitado a Expedia, por suerte en el hotel con la buena predisposición del conserje nos dieron la habitación que habiamos solicitado a ustedes, abonando la diferencia sobre la misma. Solicitaria en el futuro revisar las reservas que se realizan con lo que se asignan.
for Couplesby A verified traveler from new york
Posted Nov 18, 2013
Pros: Very private and no children screaming
Cons: Entertainment could be more than a dj every night. Restaurant could have a bigger selection of food unless you go to elodea do side
Location: Very far from airport or most excursions
Great experience staff was great. Entertainment could be better
for Couplesby Sam from NB, Canada
Détente et plaisir assurés!Posted Aug 16, 2013
Hidden Beach nous offre des vacances super reposantes, mais pas du tout enuyantes. La clientèle est sociable et ouverte (bye-bye les complexes), la nourriture est exellente et le personnel est bien intentionné. Si la plage permettiait la baignade (trop de coraux), ce petit comlpexe naturiste serait tout simplement le paradis. J'y retourne l'an prochain.
for Everyoneby Valeriy from Moscow, Russia
Unic and fantastic friendly spiritPosted Mar 4, 2013
Pros: Nice, friendly atmosphere
Cons: Rocky beach and old sound system at disco
Location: Reasonably good
Fantastic hotel, love it from first time. Nice area, clean and hansome rooms, friendly staff, exelent entertainment, good food and quality drinks. But most attractive are the people, hotel guests. Majority came repeatedly many times, but are so frienly and nice even to us, first timers. The atmosphere is unic, and family friendly. Hope we were not drop out from that fantastic spirit. There is only one disapointment - for beach funs hotel is not good, because beach cannot be used for swimming, even the fasilities of Eldorado has poor and rocky beaches, small portion is sandy, not enouph deep for swimming. What also could be improved or replaced by management is old fashion sound system at Moonlight Disco, its horribly sounded and spoiled the impression from good living music. That's the only reason why I decrease rate of this hotel, everything else is perfect.
for Couplesby Rich from Utah
Excellent couples resortPosted Nov 13, 2012
Pros: The staff is very personable and make this already awesome hotel even better
Cons: Pool could use a little more heat but not too bad and refreshing on warm days
This is our new favorite place in mexico and we are already trying to figure out how to get back down soon
Recommendedby A verified traveler
What a great resort!!!Posted Jul 10, 2012 on Hotels
Loved the staff, the food was above average and the resort was super clean and well maintained. The only thing I wasn't 100% happy about was the softness of the mattress. It was difficult to sleep b/c we are used to a firmer mattress. The customer service was second to none! Most employees had a smile on their face and I never heard the word "no" when we asked for something. Definitely a 5 star resort.
for Couplesby jennifer
Wonderful resortPosted May 5, 2012 on Hotels
This is a really nice resort with awesome food and the ability to use the hotel next door is a nice plus. The staff was great service great overall would go back. Loved our swim up room.