Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Estuvimos de luna de miel y estuvo increible, sobre la quinta avenida. el personal nos atendio excelente.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Excellent location, great staff, I will return for sure
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sioux Falls, SD

On 5th Ave.

Posted Apr 30, 2015
Pros: breakfast, beautiful roof top terrace.
Location: right on 5th ave. Minutes walk to the beach.
I don't have anything negative to say about the hotel itself. Comfortable beds, nice bathroom, great décor, amazing breakfast. We were in room number 8 which is towards the front of the hotel. We had all of the traffic from the people going to the upper levels and also the roof top terrace, along with the all the noise of 5th ave. We could not sleep because of the construction that is currently going on 5th ave and which starts at the convenient hour of 11 pm. It sounded like someone was pounding the wall of our room with a sledgehammer. I think this hotel would be fantastic if you have a room towards the back of the hotel. Again, the construction was not their fault, but a room in one of the back units would be best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. AWESOME Staff.

Posted Apr 30, 2015
The staff was amazing , they made us feel like if we were at home,.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Vallarta

Nice little hotel close on 5th close to the beach

Posted Apr 26, 2015
Pros: is a small hotel on a great location on 5th avenue where all the restaurants are, and they have agreements to use an awesome beach club
Location: we rented a car and drove to Tulum, and Akumal
locations is fantastic..!!! is quiet (which is the most important thing when you stay on 5th avenue) rooms are very comfortable and clean, the breakfast on the terrace is great. i will stay here again and again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Mooi rustig en fijn hotel

Posted Apr 26, 2015
Prachtig hotel, geweldige kamer (junior suite). In rustig gedeelte van 5th Avenue. Heerlijk dat het 'Adults only' is. Twee mooie maar kleine zwembaden. Ontbijt goed en inbegrepen in de prijs. Personeel ontzettend vriendelijk. Kamer schoonmaak kon iets beter (bedden opmaken, toiletspullen aanvullen).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

A Lovely and relaxing hotel close to the beach

Posted Apr 10, 2015
Pros: It was very clean, a friendly staff, and I had a very RELAXING time.
Cons: Nothing
Location: It was close to the beach, and to all the many restaurants. It was a little ways from the crazy, but it's easy to get to the crazy if you want to go
I had a wonderful stay at Hotel Casa Ticul. The rooms were clean and well-maintained. Everyone that works there goes out of their way to make your stay amazing. There are yummy breakfasts every morning made by a wonderful chef. They helped me set up excursions and also confirmed my shuttle to the airport. I highly recommend that you stay at Hotel Casa Ticul.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto, On

Nice Hotel with friendly staff

Posted Apr 10, 2015
Pros: The staff were all amazing! Friendly and helpful. The rooms were clean and nicely decorated. And the food at breakfast was great!
Cons: Nothing!
Location: A great cafe across the street, and restaurants and shops up the street.
We stayed at the hotel for 5 days, we were greeted by the friendly staff that showed us our room and also were very helpful in answering any questions we had. Every morning there was a free breakfast that was delicious!! It was on the rooftop patio which was a lovely way to start the day. The rooms were very clean- we were there at Easter and came back to our room one day to find an Easter basket with eggs and candy it was a very nice touch. It was close to the beaches and they have partnerships with some of the resorts right on the beach so you can get a chair and umbrella. It was also close to restaurants and shops but far enough away from the busy clubs and noisy streets. We are already planning another stay at this great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Pros: clean , good bed and linen
great room - had a garden suite ! very clean - new -super well maintain. would go back in a heart beat. I lived in Playa 19 years ago and go back every year--- this part of town ( 5th avenue) has the old playa charm - not as busy crazy as the main part.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Really nice hotel with excellent & friendly staff

Posted Mar 14, 2015
Really nice hotel with excellent & friendly staff