Book your room at Hotel Cielo

Room type

Standard Room, Ground Floor

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Standard Room, 1 King Bed, Balcony

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family Room, Balcony

Max Occupancy: 4 guests (up to 3 children, 2 infants)

3-star hotel, walk to Playa del Carmen Main Beach

Location

Located in the heart of Playa del Carmen, this hotel is within 1 mi (2 km) of Yucatek Divers and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Central Square are also within 10 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a rooftop terrace and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff, and wedding services are onsite.

Room Amenities

All rooms are individually decorated and offer free WiFi and ceiling fans. TVs come with cable channels, and other amenities that guests will find include laptop-compatible safes and showers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. High-speed wireless Internet access is complimentary. This Playa del Carmen hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. A total renovation of this property was completed in January 2011.

Hotel Cielo is a smoke-free property.

  • 24-hour front desk
  • Total number of rooms - 18
  • Number of floors - 3
  • Breakfast available (surcharge)
  • Free Wi-Fi
  • Tours/ticket assistance
  • Multilingual staff
  • Rooftop terrace
  • Luggage storage
  • Restaurant
  • Smoke-free property
  • Number of buildings/towers - 2
  • Wedding services
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Room Amenities

  • Connecting/adjoining rooms available
  • Ceiling fan
  • Air conditioning
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Shower only
  • Hair dryer (on request)
  • Desk
  • Iron/ironing board (on request)
  • Television
  • Cable TV service
  • Free Wi-Fi
  • In-room safe (laptop compatible)
  • Individually furnished
  • Individually decorated
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Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Carboncitos - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Ecotours on site

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

No rollaway/extra beds available

No elevators

No pets or service animals allowed

Noise-free rooms not guaranteed

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We should mention

A resort fee is included in the total price displayed. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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