Book your room at Hotel Cielo
Standard Room, Ground FloorMax Occupancy: 2 guests (up to 1 child, 1 infant)
Standard RoomMax Occupancy: 2 guests (up to 1 child, 1 infant)
Standard Room, 1 King Bed, BalconyMax Occupancy: 2 guests (up to 1 child, 1 infant)
Family Room, BalconyMax Occupancy: 4 guests (up to 3 children, 2 infants)
Oceanfront hotel with restaurant and rooftop terrace
Located in the heart of Playa del Carmen, this hotel is within a 10-minute walk of Yucatek Divers, Playa del Carmen Maritime Terminal, and Central Square. Nuestra Senora del Carmen Catholic Church and Quinta Alegria are also within 10 minutes.
Along with a restaurant, this smoke-free hotel has a rooftop terrace and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff, and wedding services are onsite.
All rooms are individually decorated and offer free WiFi and ceiling fans. TVs come with cable channels, and other amenities that guests will find include laptop-compatible safes and showers.Information missing or incorrect? Tell us!
The hotel offers a restaurant. High-speed wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This Playa del Carmen hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.
Hotel Cielo is a smoke-free property.
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Total number of rooms - 18
- Number of floors - 3
- Babysitting or childcare
- Breakfast available (surcharge)
- Free WiFi
- Tours/ticket assistance
- Multilingual staff
- Rooftop terrace
- Luggage storage
- Beach umbrellas
- Beach towels
- Area shuttle (surcharge)
- Smoke-free property
- Number of buildings/towers - 2
- Wedding services
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Connecting/adjoining rooms available
- Ceiling fan
- Air conditioning
- Daily housekeeping
- Turndown service
- Private bathroom
- Free toiletries
- Shower only
- Hair dryer (on request)
- Iron/ironing board (on request)
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- Individually furnished
- Individually decorated
Where to Eat
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.
Nearby Things to Do
The recreational activities listed below are available either on site or nearby; fees may apply.
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Windsurfing nearby
- Scooter/moped rentals nearby
- Hiking/biking trails nearby
- Bicycle rentals nearby
- Skydiving nearby
- Game drive nearby
- Ecotours on site
- Ziplining nearby
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.
You need to know
Extra-person charges may apply and vary depending on hotel policy.
- Minimum Spring Break check-in age is 18 years old.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No cribs (infant beds) available
No rollaway/extra beds available
No pets or service animals allowed
Noise-free rooms not guaranteed
- Resort fee
- Fee for cooked-to-order breakfast: MXN 50 per person (approximately)
- Airport shuttle fee: MXN 650 per person (roundtrip)
We should mention
A resort fee is included in the total price displayed. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.