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Standard Room, Ground Floor - European Plan

One Double Bed or Two Double Beds
250 square feet • Max Occupancy: 2 adults
Includes: Free Wireless Internet
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Standard Room - European Plan

One Queen Bed or Two Queen Beds
250 square feet • Max Occupancy: 4 adults
Includes: Free Wireless Internet
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Standard Room, 1 King Bed, Balcony - European Plan

One King Bed
275 square feet • Max Occupancy: 2 adults
Includes: Free Wireless Internet
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Family Room, Balcony - European Plan

One Double Bed or One King Bed
395 square feet • Max Occupancy: 4 adults
Includes: Free Wireless Internet
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Hotel in Playa del Carmen near Playa del Carmen Main Beach

Location

Located in the heart of Playa del Carmen, this hotel is near the beach and within walking distance of Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Central Square and Nuestra Senora del Carmen Catholic Church.

Hotel Features

In addition to complimentary wireless Internet access, Hotel Cielo provides a rooftop terrace, a 24-hour front desk, and multilingual staff.

Room Amenities

Televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and laptop-compatible safes.

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The Overview

Hotel Cielo features a rooftop terrace, tour/ticket assistance, and multilingual staff. High-speed wireless Internet access is complimentary. This Playa del Carmen hotel also offers tour assistance, currency exchange, and translation services. A total renovation of this property was completed in January 2011.

  • 24-hour front desk
  • Total number of rooms - 18
  • Number of floors - 3
  • Breakfast available (surcharge)
  • Currency exchange
  • Event catering
  • Free Wi-Fi
  • Tours/ticket assistance
  • Medical assistance available
  • Multilingual staff
  • Rooftop terrace
  • Luggage storage
  • Number of buildings/towers - 2
  • Tour assistance
  • Translation services
  • Wedding services
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Connect

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


The Room
  • Connecting / adjoining rooms available
  • Air conditioning
  • Ceiling fan
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Shower only
  • Hair dryer (on request)
  • Television
  • Desk
  • Iron/ironing board (on request)
  • Cable TV service
  • Free Wi-Fi
  • In-room safe (laptop compatible)
  • Individually furnished
  • Individually decorated
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The Eats

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.


Out and About

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing nearby
  • Whale-watching nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Boating nearby
  • Yoga classes/instruction nearby
  • Scooter/moped rentals nearby
  • Helicopter/airplane tours nearby
  • Bird watching nearby
  • Fishing nearby
  • Ecotours on site
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Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out

Check-out time is noon


Pay

Accepted at this hotel: MasterCard, Visa


You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

No rollaway/extra beds available

No elevators

Noise-free rooms not guaranteed

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We Should Mention

A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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