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Availability: Hotel Cielo

Room type

Standard Room, Ground Floor

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Room

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Standard Room, 1 King Bed, Balcony

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family Room, Balcony

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Hotel in Playa del Carmen near Playa del Carmen Main Beach

Location

Located in the heart of Playa del Carmen, this hotel is near the beach and within walking distance of Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Central Square and Nuestra Senora del Carmen Catholic Church.

Hotel Features

In addition to complimentary wireless Internet access, Hotel Cielo provides a rooftop terrace, a 24-hour front desk, and multilingual staff.

Room Amenities

Televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and laptop-compatible safes.

Hotel Cielo Amenities

General

Hotel Cielo features a rooftop terrace, tour/ticket assistance, and multilingual staff. High-speed wireless Internet access is complimentary. A total renovation of this property was completed in January 2011.

Hotel Cielo is a smoke-free property.

  • 24-hour front desk
  • Total number of rooms - 18
  • Number of floors - 3
  • Breakfast available (surcharge)
  • Free Wi-Fi
  • Tours/ticket assistance
  • Multilingual staff
  • Rooftop terrace
  • Luggage storage
  • Smoke-free property
  • Number of buildings/towers - 2
  • Wedding services
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Room Amenities
  • Connecting/adjoining rooms available
  • Air conditioning
  • Ceiling fan
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Shower only
  • Hair dryer (on request)
  • Television
  • Desk
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free Wi-Fi
  • Individually furnished
  • Individually decorated
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Dining

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Ecotours on site

Hotel Cielo Policies & Fees

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

No elevators

No rollaway/extra beds available

Noise-free rooms not guaranteed

Show all policies
Additional Details

A resort fee is included in the total price displayed. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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