Get an overview of this hotelHotel in Playa del Carmen with outdoor pool and 24-hour front desk

Location

Located in the heart of Playa del Carmen, this hotel is within a 5-minute walk of Yucatek Divers and Playa del Carmen Maritime Terminal. Central Square and Nuestra Senora del Carmen Catholic Church are also within 10 minutes.

Hotel Features

Along with an outdoor pool, this hotel has a 24-hour front desk and free WiFi in public areas.

Room Amenities

All 34 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Room service, down comforters, and ceiling fans are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Hotel Hacienda Del Caribe features an outdoor pool and room service (during limited hours). High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • Airport transportation (surcharge)
  • 24-hour front desk
  • Number of floors - 3
  • Total number of rooms - 34
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of buildings/towers - 1
  • Outdoor pool
Show all hotel amenities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Minibar
  • Desk
  • Climate control
  • Ceiling fan
  • Air conditioning
  • Flat-panel TV
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Room service (limited hours)
  • Down comforter
  • In-room safe
  • Iron/ironing board (on request)
  • Cable TV service
  • Free WiFi
  • Blackout drapes/curtains
Show all room amenities

Where to Eat

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Bicycle rentals nearby
  • Golf lessons available nearby

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 7 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.

No pets or service animals allowed

Parking height restrictions apply

No rollaway/extra beds available

No elevators

Please note: breakfast in served at a partner property, located 4 blocks away from the Hacienda Del Caribe by Encanto.

Show all policies

We should mention

A resort fee is included in the total price displayed. Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Sorry, we seem to have had an issue loading our review content. Try again?