Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.5 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom ND

Small ocean front hotel

Posted Apr 4, 2015
Pros: The size - only six rooms so very low key and NO spring breakers were there. Very friendly staff. Restaurant on site.
Location: The hotel is right on the beach with many restaurants and spas within walking or bicycling distance. Taxis are easy to get to go anywhere further.
My husband and I really enjoyed our stay here. It is not a resort, so if that is what you are looking for you'll need to look elsewhere. The room was clean and comfortable - no TV or radio. Beach towels are provided. Our room was ocean front and the view from our balcony was spectacular! We could watch the sun rise over the ocean from our balcony and the sound of the ocean lulled us to sleep at night. This is exactly what we were looking for - a clean, comfortable place off the strip, so to speak, yet with access to food and activities still easy. We were close to several different Mayan ruin sites, as well as cenotes and other activities. The town of Tulum was easily accessible by a bicycle or taxi ride when we wanted to do the more typical tourist type of shopping - good restaurants and friendly people in the town. The hotel staff were very friendly and helpful. We would stay there again. And my husband was very impressed to be able to get a coconut drink from the coconut tree on the hotel property!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved everything about this place

Posted Feb 20, 2015
Loved this hotel. The rooms are very very basic, but that gave it the greatest feel ever. Such a nice change to be in and gave it such an authentic feel! Still a nice clean place, and bed comfort was amazing. Restaurant below was also amazing! The home made ravioli was the best food we ever had. And all food they made was amazing. Friendly awesome staff willing to help and serve with anything. And beach in one step out of the restaurant was also amazing. Would definately love to go again.
5 out of 5
Recommended
for Families
by DANIELAfrom México, D.F.

Excelente 100%

Posted Jan 5, 2015 on Hotels.com
Excelente servicio, excelente hotel, la cocina deliciosa... si bien es un hotel ecológico y que no vas a tener las condiciones y comodidades de un hotel normal... todo estuvo excelente. 100% recomendable y claro que volvería.
5 out of 5
Recommended
for Couples
by A verified traveler

Exelente

Posted Dec 14, 2014
Pros: Vista
Muy grata, bien atendidos, relajados y atententos.
2 out of 5
by A verified travelerfrom Ålesund, Norge

Et av de dårligere hotell på stranden

Posted Sep 26, 2014
Pros: Nærheten til stranden.
Cons: Alt!
Location: Dårligste plass på stranden. Ble aldri ryddet helt for gammel tang og sjøgress. Plassen med mest bølger og strøm. + for nærheten til italiensk restaur
Hadde booket og betalt for 13 netter, ble der i 2. Absolutt langt i fra hva vi hadde forestilt oss. Hotellet reklamerte med Wifi som en sjelden gang var oppe i noen sekunder, svømmebassenget som var notert på info om hotellet eksisterte ikke. Betalte også for rom med balkong og sjøutsikt. Fikk rom nr. 1 som vi kunne stå ytterst ute på balkongen etter at vi hadde dukket under takskjegget. En om gangen da det ikke var plass til flere. Hvis vi satt ned på noen ytterst ukomfortable stoler, så vi rett inn i murkant. Lang i fra det vi hadde betalt for! Betjeningen kunne også vært mye vennligere og ikke minst lært seg engelsk. Frokosten som kostet 100 peso var en latterlig og håpløs greie. Juicen kom lenge etter at frokosten som inneholdt 2 speilegg og en kvart avocado var fortært. Middag spiste vi ikke der da det var en utrivelig restaurant. Anbefaler dette hotellet til absolutt ingen da det finnes mye rimeligere og bedre hoteller langs stranden enn dette.
5 out of 5
Recommended
for Couples
by Ari & Krifrom MA

Sweet and simple

Posted Sep 20, 2014 on Hotels.com
What a great place! Excellent staff and food, and close proximity to lots of Mayan ruins, and cenotes. Perfect place if you're looking to relax on the beach, and go exploring during the day. We will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn

Nice staff, hotel right on beach

Posted Sep 9, 2014
Pros: Restaurant on site, pristine beach, nice staff
Cons: Citronella candles to dissuade the mosquitoes!
Location: The hotel is on the Boca Paila (the main beach hotel road). An easy drive to Tulum Mayan Ruins and the town
The staff at Kin-Ha were amazing and super accommodating. My son and I loved staying there and would do it again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Tulum Kin Ha Playa

Posted Aug 5, 2014
Pros: l'emplacement, le calme, la gentillesse du personnel
Cons: la connection WiFi, la lumière des chambres
Location: beaucoup à visiter: pyramide de Tulum, les cenotes, la plage avec tortues ( à l'entrée du chemin du Gran Cenote - au niveau de l'arche),
Super poli et acceuillant. Spécialement Raymundo. Aucune surprise dans les tarifs. Repas soignés assurés par une vraie cuisinière. Spectacle de ponte de tortues chaque nuit...à coté de l'hotel. Chambres très correctes mais au confort minimaliste (éloigné des grands hotels bling-bling). On se raproche des années 68 !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tulum

Hôtel sur la plage bien situé

Posted Jul 29, 2014
Endroit familial et paradisiaque on s'y sent bien
4 out of 5
Recommended
for Couples
by Justin Pollardfrom San Francisco, CA

Breathtaking view, but better options

Posted Jul 15, 2014 on Hotels.com
The room was what I expected: a bed, a bathroom, and a balcony. The view was amazing; beach and ocean as far as the eye can see. Unfortunately, and this was expected, the room was extremely warm at night and there was no respite from the heat (the fan didn't do much). For the price we paid, there were other options that were just as good for significantly less cash.