Ratings based on 45 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby M and A from Santa Fe NM
Muy tranquilloPosted Mar 2, 2014
Pros: Quiet, relaxing, great location. Good buffet or cook to order breakfasts, dinners ok but not remarkable.
Cons: More coffee in the morning before restaurants open, with real milk or cream-c'mon guys, for $2-300/night you can do better that
Location: 5 minute walk to 5th Avenue, jam packed with restaurants, bar and retail
We booked at Las Palapas but ended up at adjacent, and now merged, Makahela. Both are jungle garden type properties with beach front and thatched roof palapas. Great beach, plenty of loungers and beach palapas, very quiet grounds except for cacaphony of birds in early morning. Our first unit was 16a which was supposedly ocean view but not much of one, and right next to street with public beach access and path to the breakfast restaurant so not very private. We moved into ann upstairs unit, 11b, with great view of beach/ocean over the dormant volley ball. Wonderful breezes all day so we didn't even use AC although it was mid 80's every day. Rooms wee plain (no TV or internet) but comfortable with walk in tile showers big enough for two Water pressure was OK and plenty of hot water. Mostly a mature, quiet crowd, with lots of europeans, and families.
for Everyoneby tom m
excellent, clean hotel,Posted Feb 26, 2014
Pros: beach, food, staff, rooms, quiet
Location: close to 5th ave shopping and restaurants. hotel restaurant is superior to most restaurants on 5th ave.
on the beach, superb food, friendly helpful staff. i have stayed there 5 years.
for Everyoneby A verified traveler from Minneapolis
We want to come backPosted Feb 23, 2014
Pros: Beautiful, preserved green space, very harmonious with the environment. Lovely rooms, good food, nice people.
Cons: Our toilet overflowed the first night and we could not get anyone to come and fix it or clean up. They moved us to a new room in the morning.
Location: Great location, right on beach and 5th Ave. Easy to walk to everything. Best stretch of beach in town.
We loved this hotel! We were in a new garden room which was perfect for us. Staff was helpful and friendly. Compound felt very secure. On-site agency helped arrange excursions and transportation. Lots of attention to detail. It was perfect!
for Everyoneby Joe from Vancouver
critiquePosted Feb 20, 2014
Cons: food services
exceptional experience except the hotel could have put more emphasis on food services, like attentive waiters at the Adventura dining area
by A verified traveler
Posted Feb 1, 2014
for Everyoneby A verified traveler
Posted Jan 24, 2014
for Everyoneby Charlie and Ann from Portland, OR
Retro hotel - now under reconstructionPosted Dec 29, 2013
Pros: Everything. The location - secluded, yet close to pedestrian 5th Avenue. The property - a mix of 1950 retro, individual palapas, beachfront access
Cons: Currently in process of closing the property for upgrading. Some guests might want newer features, but we loved the retro character. Perfect for us.
Location: Excellent access to west end of Playa Del Carmen pedestrian 5th Avenue. Walk along the avenue with all the tourists! Relax on your private beachfront
We loved staying at the Hotel Las Palapas. The 1950's feel of the entire property was fabulous. Secluded, at the end of pedestrian 5th Avenue in Playa Del Carmen, the hotel allows total relaxation in the midst of a tropical botanical courtyard. Hammocks located on the individual palapa patios are great. Staff was very helpful, cheerfully offering suggestions for dining and entertainment.
for Couplesby Marc from Toronto
Quiet and in town with private beach. Great staff.Posted Sep 22, 2013
Pros: Convenient , nice beach and staff.
Cons: This is a three star hotel. Do not expect 5 star service. Vacation was quit enjoyable.
Location: Right on the north end of 5th Ave. Diving in Cenotes and Cozumel plus ruins etc can all be arranged from there.
Room smelt of mildew and had to be cleaned. Very convenient location. Nice breakfast but dinner is in another hotel if you have that package. Otherwise food nearby on 5th Ave is generally good.
for Everyoneby nora
Wonderful beach front rustic hotel.Posted Sep 16, 2013
Pros: The grounds, the fact that is right on a beautiful beach but not totally isolated. The workers there are very friendly.
Cons: Perhaps some of the features in the rooms, like the fans and air conditioning, but in general it is a great hotel.
Location: It is in the most beautiful stretch of beach in Playa. Tropical, quiet yet within 5 minutes of la quinta avenida.
We have stayed here many times and we still love it. It is right on the beach. The rooms are with palapas roofs. The staff and workers are very friendly and polite. The rooms are simple and comfortables. The best part is that you can walk out of your room and it takes only a few steps to get to the beach. The breakfast is delicious and in general it is a quiet hotel within a short walk to la 5ta avenida.
for Couplesby Michael from Chicago
Las PalapasPosted Aug 20, 2013
Pros: privacy and grounds.
Cons: bathroom rooms, water temp and pressure
Location: pool, beach, bar
nice to get away from 'technology', no tv, phones or internet but the rooms were pretty old, no hot water from the shower. Staff was fantastic and the grounds were beautiful.