Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby Darla from Kansas City
Great location, right on beachPosted Nov 14, 2013
Pros: Service from entire staff was excellent! Perfect location right off 5th Ave.
Cons: Owner needs to spend $$ for exterior cosmetic repairs. The Staff certainly takes pride in their jobs, but need support from owner to do his part.
Location: Right off 5th Ave, close to many great restaurants. Also, ferry to Cozumel is a short walking distance as well as bus station.
Service from entire staff was superb! Juanita our housekeeper was awesome. We have stayed at this hotel many times and have not been disappointed.
for Everyoneby A verified traveler
Great locationPosted Sep 29, 2013
Unexpensive, with a great location and beutiful beach
for Everyoneby Rose from Florida
Hotel Right On Beach.Posted Sep 27, 2013
Pros: Right on the beach! Friendly staff.
Pelicano Inn is a charming, basic hotel, directly on the beach. We had a gardenview room, quiet, very clean. The staff is very helpful. Jessica at front desk does a good job. Roberto in the restaurant goes out of his way to serve you. Already planning a return trip!
for Familiesby A verified traveler
On the beach. Great location. Friendly staff.Posted Sep 6, 2013
Pros: I liked the convenient location and friendly staff.
Cons: The beds are a little old.
Location: There are plenty of restaurants, stores and shopping nearby.
The staff is wonderful. The location is steps from the beach and the shopping,restaurant and clubs strip. This hotel is for the traveler that is happy with just the basics (bed, shower, a/c).
for Couplesby A verified traveler from Memphis,Tn
Awesome vacationPosted Sep 1, 2013 on Hotels.com
My husband and I had a wonderful stay at Pelicano Inn. The hotel staff are very friendly, and extremely helpful at all times, and the rooms are the cleanest possible.. The hotel is quite charming with its old time Mexican architecture and beautiful, tropical gardens. It is quiet and serene. Conveniently nestled between the ocean and 5th Avenue, it is in a perfect location for everything you could possibly want to do in Playa. On the downside it lacked a few amenities, such as a hairdryer, but the gorgeous view more than made up for it.
for Everyoneby Eric from Los Angeles
Nice Hotel, close to the beach, needs a pool!!Posted Aug 31, 2013
Pros: Location, very strategic
Cons: Try to implement a pool
Location: Everything is close probably the best location in playa del carmen
Everything was fine, nice stuff the only issue is that it does not have a pool with was a boomer when we found that out. Other than that excellent location very strategic for the nightlife, restaurants and transportation, very safe zone.
for Couplesby Roberto from San diego
Posted Aug 1, 2013 on Hotels.com
Very nice hotel, specially for the price. I stayed 6 nights and I dont have a single complaint...
for Everyoneby Shelley
location, location, location!!!!Posted Jun 21, 2013
Pros: LOCATION, PRICE
Cons: For the price, we couldn't expect anything more
Location: Beachfront rooms, restaurant on site, spa on site, only a half block from 5th ave. shopping and dinning
Pelicano Inn is a no frills hotel! Our room had a comfortable bed, working shower and toilet, thats all we need as we spend very little time in the room at all. The staff was extremely friendly and helpful and the location couldn't have been any more perfect!!! I highly recommend this hotel unless you insist on luxury.
for Familiesby Marlon from Los angeles
For adventurous couples onlyPosted Apr 17, 2013 on Hotels.com
It is very quiet nothing luxurious but location is perfect I took my family including a 6 year old kid which made it king of difficult for me but if u are a young couple looking for privacy and relax and shop it is the perfect location !!!!!
Recommendedby A verified traveler from Ohio U.S.A.
Walking distance to everything.Posted Apr 8, 2013 on Hotels.com
We loved are stay at the Pelicano, Great beach,good food,friendly staff, close to everything..Perfect..And a special thank you to Angel,He hooked us up with lots of fun stuff to do and took very good care of us..Cant wait to go back next year !!!