Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Laredo Tx

Pequeno hotel en el centro y muy completo

Posted Jul 11, 2015
Pros: Me gustaron el precio, servicio, ubicación y la limpieza.
Cons: Que enciendan el Aire Acondicionado desde temprano ya que llegamos en la noche y este tardo como 2 horas en enfriar la habitacion.
Hotel muy limpio y agradable. El personal fue muy amable. El desayuno muy bueno para su precio. Volveria nuevamente!
5 out of 5
Recommended
for Families
by A verified traveler from DENVER

The hotel Plaza Playa is in a perfect location

Posted Jul 1, 2015
Pros: internet
Location: COZUMEL FERRY BEACH CENOTE SCUBA
We stayed there 6 days and got to see almost everything in the area. All the ruins are in easy driving distance, The beach and shopping are only a 5 minute walk the ferry is a 10 minute walk, the breakfast is hearty and tasty and the rooms and building is clean and modern the A C kept us comfortable, and the staff is professional.
5 out of 5
Recommended
for Everyone
by A verified traveler from California, USA

Fabulous gem of a hotel!

Posted May 24, 2015
The hotel is well-situated in a safe neighborhood. The hotel is spotlessly clean. The staff is friendly, helpful, and responsive to client needs. The breakfast (which is included in the rate) is delightful! During our four-day stay there, we enjoyed generous portions of fresh fruits, re-fried beans, sautéed vegetables, freshly-baked corn breads, coffee and tea. They also provided eggs, meat dishes and yogurt, etc. for those who wanted them. EverythIng was fresh, clean, and first-rate. If we return to Playa del Carmen, w e will definitely try to stay there!
4 out of 5
Recommended
for Everyone
by A verified traveler from gua

nice hotel big rooms

Posted May 24, 2015
nice hotel. good price. good breakfast included. overall good. ill stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from PVR

Muy buen hotel

Posted May 22, 2015
Una excelente opción a buen precio. Desayuno mejor de lo esperado y ambiente tranquilo. Personal muy amable
5 out of 5
Recommended
for Everyone
by A verified traveler from Mérida, Yucatán, México

hotel muy limpio y excelente atención del personal

Posted May 6, 2015
Pros: Nos gusto básicamente todo desde la habitación, hasta la ubicación, el restaurante, su pequeño bufet, etc.
Cons: Yo creo que solamente las camas que se sumen un poco talvez colchones más duros.
Location: No se exactamente que actividades hayan alrededor ya que solo íbamos a la quinta avenida, pero esta solamente a cuatro cuadras de la quinta.
Fuimos una familia de cuatro personas y la pasamos increíble, la atención del personal es muy buena, gente amable que te dirige el saludo en cada momento, el desayuno que esta incluido es excelente y la cocina muy limpia, los alimentos aunque no son variados son de buena calidad, el hotel esta bien ubicado a cuatro cuadras de la quinta avenida y por lo tanto es una zona muy tranquila alejada del ruido. Además a lado del hotel hay un pequeño restaurante argentino donde se sirve una comida muy buena.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice place to stay

Posted Apr 28, 2015 on Hotels
Excellent! Staff was very helpful, knowledgeable about local sites.
4 out of 5
Recommended
for Couples
by ILHAM NADIRA from México DF

Excelente, muy recomendable!

Posted Apr 25, 2015 on Hotels
Excelente hotel, muy limpio, confortable ideal para descansar, agua caliente, un desayuno muy rico y variado. Atención de primera, muy recomendable. Lo único un poco malo es la ubicación, esta a 7 cuadras de la playa todo lo demás es realmente excelente.
5 out of 5
Recommended
for Families
by ALEJANDRA from Reno, NV

Lo recomiendo

Posted Apr 6, 2015 on Hotels
Si quieren una estancia buena y económica este hotel Es la opción, está Nuevo, excelente hubicación él personal bien..
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Friendly staff and great location

Posted Apr 5, 2015
This family run hotel is clean, well appointed, and everything works well. It is far enough from 5th avenue to be quiet and yet close enough to walk comfortably to the beach. 5 minute walk to the Mega grocery and department store. tons of great restaurants, and laundromats. Very friendly and helpful staff. Breakfast buffet was perfect!