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Reviews of Punta Piedra Beach Posada

3 out of 5
Punta Piedra Beach Posada
Carretera Tulum Boca Paila KM 4, Tulum, QROO

Reviews

8.4

Very Good

Rating 10 - Excellent. 228 out of 446 reviews" "
Rating 8 - Good. 132 out of 446 reviews" "
Rating 6 - Okay. 43 out of 446 reviews" "
Rating 4 - Poor. 26 out of 446 reviews" "
Rating 2 - Terrible. 17 out of 446 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time. Breakfast was free and delicious, you stay right on a beautiful peaceful beach, a rustic, bohemian feel. All the staff was super friendly and helpful. Great area with lots of dining options.it was a paradise. Some cons…there were only 3 hangers, and only one hook for the bath towels. No shower door so the bathroom got quite wet. Other than that, we loved it. Comfy beds, private balconies, highly recommend!
Stayed 4 nights in Mar 2024
Response from david on Mar 30, 2024
Hi Nina,we are so happy you had a nice stay with us at Punta Piedra Beach Posada

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were great, very nice beach tucked into the rocks, loved the water, they used natural materials to create a charming beach space
Stayed 1 night in Mar 2024
Response from david on Mar 30, 2024
Hi Scott,thanks a lot for your feedback!

10/10 Excellent

Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to admit first impression was, what did i book? But although the rooms werent fancy or big, they are quaint with rustic touches, with a beatiful sitting area that was private. We were steps from a beautiful beach, and an open aired restaurant with beautiful views.
Stayed 6 nights in Jan 2024
Response from david on Feb 11, 2024
thank you for your feedback Clara!

6/10 Okay

Darijo

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property just feet from the water quiet and relaxing
Stayed 7 nights in Dec 2023
Response from david on Jan 21, 2024
thanks a lot Tamar for your comments

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
Great location, right on the beach. Breakfast included was yummy. Internet not the greatest in the rooms, but better outdoors (balcony, restaurant). Would recommend 2nd floor room with balcony - originally booked 1st floor, but was very dark. They easily moved us to different room (for a cost), but well worth it! Immediate town had shops, restaurants within walking - super cute!
Stayed 2 nights in Dec 2023
Response from david on Dec 18, 2023
thanks a lot for your words!

10/10 Excellent

Melina

Great location
Stayed 9 nights in Nov 2023
Response from david on Dec 18, 2023
thanks a lot Melina!

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience during my stay. The food was absolutely outstanding, offering a wide variety of options that were not only delicious but also surprisingly affordable. The hotel's location was another highlight, nestled in a secluded area near the beach with only a handful of hotels in the vicinity. This provided a sense of exclusivity, making it feel like a private paradise. In summary, I can't speak highly enough of my time there - it was a truly exceptional experience!
Stayed 14 nights in Oct 2023
Response from david on Oct 20, 2023
thanks a lot Itzel for your feedback!we hope to see you again soon

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best vacations ever! Small hotel which is perfect if you just need to get away from all of the noise. Clean room, spectacular views, staff was so nice, so friendly and helpful. The food in the restaurant on-site was beyond delicious - fresh, fresh, fresh! Best fish tacos I have ever had. The location was perfect - excellent restaurants and shopping within walking distance. Not crowded, not touristy (if this is your preference) but plenty of attractions within a short taxi, bike or scooter ride. The Mayan ruins were stunning - small (compared to Chichen Itza) but a must see nonetheless. I cannot say enough about the Punta Piedra Beach Posada and it's location in Tulum! I am so looking forward to going back!
Stayed 5 nights in Sep 2023
Response from david on Oct 20, 2023
Hi Veronica,we are so glad you had a nice stay with us at Punta Piedra Beach Posada!thanks!

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 1 night in Jul 2023
Response from david on Aug 26, 2023
Hi Myriam,thanks! we hope to see you soon again

8/10 Good

Jennifer, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Cute beach hotel with nice pool and on-site restaurant. Easy access to beach. Located on the beach but about a 50 minute walk from the hotel zone which meant chilled beach vibes and nice distance to the party beach vibes.
Stayed 8 nights in Jul 2023
Response from david on Aug 26, 2023
thank you for your comments Jennifer

4/10 Poor

Diana C Carrera

Disliked: Cleanliness, property conditions & facilities
Unfortunately, the hotel was not what we expected; the beach was dirty, and the food was not good. They offered breakfast included, but it was not good; we tried it the first day and did not come back. I recommend staying in the city of Tulum and driving from there to the Cenotes and Kaletas.
Stayed 6 nights in Jul 2023

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and beautiful stay . Must rent the ocean cabins for best view. Staff is very friendly, courteous and kind from front desk to housekeeping and restaurant servers . We loved our stay as always alex and ciro
Stayed 3 nights in Jul 2023
Response from david on Aug 26, 2023
thanks a lot Alexis for your comments.see you next time!

10/10 Excellent

Enrica

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful and cozy on the beach !
Stayed 3 nights in May 2023
Response from david on Jun 17, 2023
thanks a lot Enrica!!

10/10 Excellent

PRISCILLA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 27 nights in Mar 2023
Response from david on Jun 17, 2023
thank you for your comment Jerry!

8/10 Good

ximena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of this place. It is convenient to move to the town “el Pueblo”, to the ruins, Cenotes, etc. I move around by bike. It has its own pool and beach. The restaurant “My Vida” has high-quality food although it is expensive, but food is expensive everywhere in the “ Zona Hotelera”.
Stayed 6 nights in Apr 2023
Response from david on Apr 22, 2023
thank you for your comments Ximena

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful retreat by the beach!
We loved this little beach-side retreat in Tulum's hotel zone! This is a smaller, utterly charming hotel, NOT a big, all-inclusive pretentious resort, which was perfect for us. Touches of pastel sea-worn wood, rustic fixtures and decor, sandy walkways between buildings. You're steps away from their beach, complete with covered cabanas, hammocks, and plenty of sand. Some people complained about the seaweed in other reviews but it was honestly not even a big deal at all and is def not controlled by the hotel. It was a wonderful place to retreat to. The rooms themselves are a little older, but still well-maintained and clean. The staff are also wonderful: from the front desk to the waitstaff, everyone was so friendly and helpful. Breakfast was delicious and beachside: choice of eggs or pancakes, and perfect to fuel up before you start your day. I thought the location was perfect: you're not in the super glitzy, clubby night life area (so it's quiet at night), you're right next to the beach, and also still relatively close to Tulum town. Also, there's a fantastic coffee place across the street. We stayed here our entire week in Tulum and are so happy we chose a more laid-back place like this.
Stayed 6 nights in Apr 2023
Response from david on Apr 22, 2023
Hi Nicole,we are so glad you had a nice stay with us at Punta Piedra Beach Posada. see you next time!

10/10 Excellent

rachna

Stayed 3 nights in Apr 2023

6/10 Okay

Amanda

Traveled with partner
Liked: Staff & service
We loved the boho look of this property and it was super cute. We had a room on the ground floor ocean front which was nice. BUT One morning woke up with cockroaches in our room☹️ We think they must have come out of the shower drain. And the beach was covered in Sargassum so un-swimmable because they didn’t make any effort to remove it. Location was so so… quiet to sleep but expensive to get to anywhere for dinner. There’s a restaurant attached on the property which does a very very simple breakfast which is included but they won’t even give you a fork to use without a lot of attitude. Super disappointing. Staff at the hotel was super nice- cleaned our room and made cute animals for us.
Stayed 3 nights in Mar 2023

10/10 Excellent

Andrew, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely cute and unpretentious property located on the beach but still super convenient to Tulum town!
Stayed 7 nights in Mar 2023

8/10 Good

Fanan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Excellent location. Staff are friendly, smiley and welling to help. Clean. We had the best room ever that is right infront of the beach and pool. I know for fact that Hotel is an old style or like a chalet! But the ambiance was great. Got a little bit disappointed of the beach was full of seaweed. That is not their fault. Only one thing i was not really happy about is that the hotel restaurant charged tips AND service!!! Did not understand what is difference between them and it was charging more than it should be. I know its suppose to be a percentage of the receipt yet they charged almost the same amount whether we ordered a main meal or a small thing! Like it was alot i find. Other than that.
Stayed 6 nights in Mar 2023
Response from david on Mar 28, 2023
Hi Fanan,thank you for your comments. The restaurant runs separately from the hotel. sorry for the inconvenience.

10/10 Excellent

Jaime

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Punta Piedra Posada was a wonderful unique experience! The rooms were clean and rustic yet authentic to the area and right on the beach. Walking distance to so many shops and restaurants, yet scooter and bike rentals are readily available too. Chalitos Restaurant is right next door and the chef, Ben, was so unbelievably friendly and makes the best shrimp tacos ever!
Stayed 4 nights in Mar 2023
Response from david on Mar 28, 2023
thanks a lot Jaime!

6/10 Okay

Sergio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decently Placed Place
It has a private beach for sure and that’s why I got it. The only problem is that the beach was covered on seaweed. Eww. Other than that is was not too bad.
Stayed 3 nights in Mar 2023
Response from david on Mar 28, 2023
Hi Sergiothank you for your comments.Seaweed is a natural event that doesn't depend on us.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Carmela, Gilbert

Stayed 2 nights in Feb 2023

10/10 Excellent

Isra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff- this is not a huge fancy resort- it’s more like a bed and breakfast right on the beach- they will accommodate you and are so friendly - just ask :) . our room was literally right on the beach. parking is all around for 200 pesos a day (worth it, just pay the parking)
Stayed 4 nights in Feb 2023
Response from david on Mar 28, 2023
thank you a lot Isra. We hope to see you again soon

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Tony Joseph, Tomball

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Super friendly people and the grounds were well kept. Would recommend this to anyone.
Stayed 3 nights in Feb 2023
Response from david on Feb 23, 2023
thank a lot Tony for your words!

10/10 Excellent

Michael Philip, Staunton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for being on the beach. Complimentary breakfast was very good, choice of pancakes or eggs with juice, bread and coffee; everyone that worked there was professional; would definitely stay there again.
Stayed 6 nights in Feb 2023
Response from david on Feb 23, 2023
Hi Michael, we hope to see you again soonthanks!

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
has its own beach
Stayed 5 nights in Feb 2023

10/10 Excellent

David

Stayed 5 nights in Jan 2023

2/10 Terrible

John j

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely adored staying here. Super vibey , exactly what I wanted from a lowkey solo vacation. Staff was amazing , owners a big part of the operation too. They provide a very good free breakfast and restaurants has good drinks meals in general. Such a convenient area, could walk anywhere. Highly recommend
Response from david on Feb 23, 2023
Hi Shannon,we are so glad you had a nice stay with us.we hope to see you again soon

10/10 Excellent

Esther

Stayed 1 night in Dec 2022

10/10 Excellent

Mary Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
We had a group of 9 staying at this hotel. Overall it was a wonderful experience. Staff is super friendly. Lots of things to do/ see within walking distance.
Stayed 5 nights in Nov 2022
Response from david on Nov 17, 2022
thanks a lot for \your words!

8/10 Good

Suzanne, mountain view

Traveled with family
Liked: Cleanliness, staff & service, amenities
We weren't told ahead of time the parking was $200 pesos more.
Stayed 1 night in Oct 2022
Response from david on Nov 8, 2022
Hi Suzanne,in expedia and others travel agencies we inform that we don't have parking in the hotel.best,

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Lisa

Stayed 6 nights in Oct 2022

10/10 Excellent

nikki

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beach on the beach. Charming ocean vibe.
Stayed 1 night in Oct 2022
Response from david on Nov 8, 2022
thank you for your comments Nikki

10/10 Excellent

Morgan, Boise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so well kept and clean. The staff was extremely accommodating and friendly, and helped out when we had questions about the area. 10/10, would return in a heartbeat!
Stayed 5 nights in Aug 2022
Response from david on Nov 8, 2022
Morgan, we are so glad you had a nice stay with us at Punta Piedra Beach Posada

2/10 Terrible

Amanda, Chicago

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel. We were out in room B. The air conditioner and toilet did not work upon arrival. We let them know and they said they would come and fix it. First night we sweated all night and couldn't sleep. The next day they came and "fixed" it. The cleaning lady even said our room was so hot and the other rooms are super cold. Not ours! It wasn’t until day 3 the AC felt just a little better. Was still uncomfortable to sleep and get ready in! The toilet did not work properly the whole stay. We asked again and the manager said the air was fixed. It isn't. We asked if we could be moved to a different room, he said no it's sold out, which wasn’t true. We asked if we could check out and get our money back, he said no refunds. So basically, screw us! His couldn’t have cared less!!! I would also like to mention the room wasn't clean upon arrival. It looked tidy, but the shower had a lot of sand on the ground and the coffee cups had leftover sugar and coffee in them which means they didn't clean the fridge area at all!!! The fridge didn’t get cold for two days. The last two it decided to work so we were drinking warm water for a couple days. Terrible resort, avoid it at all cost. I travel a lot and this is the worst place I have ever stayed. I don’t recommend it!
Stayed 4 nights in Aug 2022

10/10 Excellent

Nicasia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Just stayed here and it was absolutely magical. The staff, especially Luis, felt like family and they were all so friendly and accommodating. We even watched the sea turtles lay eggs with them! The room had excellent AC and a lovely terrace. The property itself is stunning and feels authenticity Tulum in a way that the hotels further down the beach do not. The pool is clean and warm and the FREE breakfast is great. While a touch rustic, I would not have traded our experience here for the world. Thank you Punta Piedra.
Stayed 5 nights in Jul 2022
Response from david on Aug 7, 2022
Hi Nicasia, we are so glad you had a nice stay with us at Punta Piedra Beach Posada

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 5th time here. If you can get the suites overlooking the ocean , especially the one on 2nd floor is my favorite so far. Beds are comfy and bathroom is adequate for your needs. We absolutely love this place and holds great memories for us
Stayed 5 nights in Jun 2022
Response from david on Aug 7, 2022
we hope to see you soon Alexis! thanks for you feedback

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has my heart! A gem of a place!
After a nightmare of events with a double booking (NOT the resort’s fault- thank you, Gabrielle for helping sort out that mess), we had the time of our lives! I’ve been to Tulum before and was eager to explore more - I was not disappointed! This hotel is located in the perfect spot- close to tons of restaurants, shops, bars, and entertainment. We had room #21 and the view was breathtaking. Private balcony on the beach with incredible sunrises! The bar and food are great, too! Suggestions: 1) rent a 4 wheeler but DO NOT rent from the place next door. They require you to leave your passport (no thanks). Go down the road in the same direction & there’s a much better spot on your left- ask for Alejandro! We trekked all over Tulum on the ATV and I only wish we would have rented it the whole time (you NEED it to get around). 2) Travel south for more dining and nightlife. It’s worth it. SO MANY incredible places to eat & things to do! 3) Eat at Taboo (swanky beach club also great for a day hang out), Azulik (it’s next to the hotel- book ahead & go to the nests for drinks). Ziggy’s, Potheads, Boccocino, & Mateo’s (get the Baja bites & say hi to José). 4) STAY OFF THE ROADS IN TOWN. Cops made us pay $150 USD to pass. 5) Go to the Mayan Ruins, then head down the side road (follow the crowd) to the right when you leave- AMAZING little area with a ton of stuff to do! 6) Visit cenotes!! 7) book this hotel… it’s the perfect spot to relax & it’s super clean/comfy! We LOVE Tulum!
Sunrise from room #21 balcony
Delicious (free) breakfast!
Outdoor dining by the beach/pool
The sliders and ahi tuna were amazing!
Stayed 3 nights in Jun 2022
Response from david on Jul 12, 2022
thank you for your comments Heather, we hope to have you with us again soon!

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed having the pool right outside our door. Breakfast was included and was very good. Easy check in/out, prompt assistance for parking. Would absolutely stay again!
Stayed 1 night in Apr 2022
Response from david on May 13, 2022
Hello Jennifer, we are glad you had a nice stay here with us. see you soon!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute
Very helpful staff, cute room, and close enough to everything. Rented a scooter next door and was able to get everywhere without any problems. Covid test site literally 2 seconds away from the hotel. I will definitely be back. Loved the vibe of the hotel. Small dipping pool but it was perfect for us.
Stayed 4 nights in Apr 2022
Response from david on May 13, 2022
we are so glad you had a nice stay with us Helen, we hope to see you again at Punta Piedra Beach Posada.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beach
Stayed 3 nights in Apr 2022
Response from david on May 13, 2022
thank you george!