Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Quiet hotel and convenient location

Posted Jul 19, 2015
I recommend this hotel for families and older people. It's very quiet If you're looking a place just to relax. The pool is small, but clean and pretty. It's a block away from 5ta Avenida (5th Avenue) which is the main area to eat, drink and buy souvenirs. The hotel doesn't have a bar or a restaurant, but they take care of you at breakfast only with a simple menu of oj, coffee and your choice of fruit with yogurt, cereal, or another breakfast dish that changes every day. It's close to the ferry port if you want to go to Cozumel, and it's close to bus station ADO which I extremly recommend if you want to go to Chichen Itza instead of buying a pre-paid tour, or going/comming from the airport; it's a lot cheaper than a taxi. The staff is friendly, and overall, the hotel price is accordingly with the service and facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
Muy agusto en este hotel en todos los sentidos. A mejorar los desayunos y su personal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Excellent location a block from the beach!

Posted Jun 9, 2015
Pros: Clean rooms, comfortable beds, good breakfast, and very friendly office staff.
Cons: Have a small fridge in the room.
Location: Beach, shopping, restaurants, Ferry to Cozumel within blocks. Can walk to everything.
A friend and I stayed for seven days and absolutely loved it! We will be coming back to stay here. Breakfast was perfect and had three options to choose from. All the staff in the office were so accommodating and helpful. The rooms are clean and the air conditioner was excellent! Quiet location that was in walking distance to restaurants and main shopping strip. Beach towels are provided upon request. Grounds and pool are immaculate. We couldn't have asked for a better place to stay at their price. Look forward to going back there!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Jun 3, 2015
It was very clean, comfortable and has great location one block away 5th avenue and the beach. Friendly staff. Breakfast not a great deal. I could definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Farmington, NM

Nice hotel great location

Posted May 31, 2015
This hotel is like it's own little oasis. It is really close to the ADO, the beach and 5th street which was perfect for my vacation. We went with a group and 4 people ended up switching to this hotel. The breakfast was good every day. The rooms were cleaned daily. I would recommend this hotel for a nice get away. The pool is kind of small, I wouldn't recommend it for big families.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect position near to ferry and bus station.

Posted May 31, 2015
Pros: Reasonable rates and position. Free wifi that worked perfectly.
Cons: Need to put a small fridge in the rooms.
Location: Just a short distance from beach and shops and restaurants.
Charming check in staff. So helpful. The complimentary breakfast very tasty and nice start to the day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Buena ubicación y limpieza. Aunque las habitaciones un poco viejas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel steps to beach & Quinta

Posted May 14, 2015
Pros: The service is exceptional for the price. The location to Quinta makes it a very good place to stay.
Cons: Nothing except to have off season rates so I can stay longer
Location: The beach is literally steps away. Quinta is steps away where you can enjoy the merchants and the attempts to get you to buy. Karen's has great food!
Very pleasant stay. They take very good care of their guests. They make you feel very welcome and always seem to be happy that you are there. The breakfast is great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Recomended

Posted Apr 30, 2015
I stayed there 14 days.breakfast good.room clean.staff heplfull.everything close.ADO station.5 avavenida.beach.very quit.no noise.i was very happy to stay there.
5 out of 5
Recommended
for Couples
by Guilherme from São Paulo

Excelente! Custo benefício top

Posted Apr 28, 2015 on Hotels
Excelente localização. Bem próximo do Ferry para Cozumel e da Quinta avenida. Hotel novo e tudo limpo. Café da manhã contava com algumas opções específicas de pratos, mas estava excelente. Recomendo a todos.