Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chihuahua Mexico

Hotel agradable cerca de la playa

Posted Jun 2, 2015
Pros: Esta a una calle de la 5ta Avenida y muy cerca de playa Mamitas.
Cons: Televisiones mas grandes y con mejor recepcion. Restaurant en el hotel.
Disfrutamos mucho la estancia ya que esta muy cerca de la playa y de la 5ta avenida, practicamente esta cerca de todo lo que puedas necesitar, seria muy importante que tuvieran abierto el restaurant del hotel para desayunos por lo menos.
2 out of 5
by A verified traveler

appena vivibile

Posted Jun 1, 2015
ci hanno immediatamente chiesto di strisciare la carta a garanzia degli extra, se volevi l'asciugamano per la spiaggia, rotto e sfilacciato, cauzione di 100 pesos. La cassaforte in camera aveva la serratura rotta, gli asciugamani avevano macchie, condizionatore rumoroso, la pulizia appena sufficiente.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Nice hotel, close to all the action!

Posted May 16, 2015
My wife and I spent our honeymoon in Playa Del Carmen, Mexico. This wonderful cute hotel was in a great location that provided us a ton of options as far as closeness to the beach, 5th Ave (shopping & Dinner), and excursions. The staff was amazing and the rooms were always tidy. We would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tilburg

Gezellig hotel!

Posted Apr 27, 2015
Pros: De gezellige uitstraling en de fijne kamers en locatie.
Cons: De receptioniste was niet altijd even vriendelijk en de wifi werkt er slecht. Daarnaast is er geen lift.
Location: Dichtbij quinta avenida en het strand
Samen met mijn moeder heb ik 3 nachten in dit hotel geslapen. Het zat niet vol en was daarom erg rustig. Wij hadden een mooie kamer met een balkonnetje dat uitkeek op de binnenplaats met zwembad. De kamers zijn verder voorzien van een koelkast, tv, wifi en airco en zijn verder gezellig aangekleed en schoon. Ze gaven ons in eerste instantie een kamer met 1 bed, maar hebben deze op ons verzoek meteen uit elkaar geschoven. Over het algemeen zijn ze er erg vriendelijk en doen ze enorm hun best om het de gasten naar de zin te maken! Het hotel ligt aan een weg die parallel ligt aan de Quinta Avenida. Je hebt daarom geen last van de drukte van deze straat, maar je bent er wel binnen een minuut! Wat ons betreft dus ideaal. Wij zouden hier graag nog eens verblijven!
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Centeral location, quiet, close to the beach.

Posted Apr 21, 2015
Pros: Good location, quiet, nice staff
Cons: The twin bed was a bit small for us, stayed in the 3rd floor whithout en elevator and the shower wasnt so comfortable.
Location: On the one hand Centeraly located ,close to the beach the mall and the main avenue and on the other very quiet.
Me and my wife stayed there for 6 nights during april 15. Pros: On the one hand Centeraly located ,close to the beach the mall and the main avenue and on the other very quiet. the room was nice and included all our needs like:fridge,hair dryer ,a safe and even a nice porch, the staff was very helpfull and helped us orgenize our daily trips. Cons: The twin bed was a bit small for us, stayed in the 3rd floor whithout en elevator and the shower wasnt so comfortable. all & all functional hotel and good value for mony.
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodbury, MN

Nice hotel, close to shops and restaurants.

Posted Apr 4, 2015
Pros: Staff, proximity to 5th ave and beach.
Cons: The beds were very hard.
Location: Great location! Lots of restaurants and shops nearby. Short walk to the beach.
Hotel was very close to 5th Avenue and short walk to beach. Hotel staff was excellent. Always willing to give suggestions and help in any way they could. Rooms cleaned very well each day. Can't say enough about the excellent staff. Nice quiet pool area to relax at the end of the day. The only downfall to the hotel is the beds are hard. Would stay again.
5 out of 5
Recommended
for Couples
by Maikel Bavan from Oslo

low price.. extremely good hotel

Posted Mar 31, 2015 on Hotels
Hi I'm from Norway.. I a must say, I didn't expect the hotel to be this good. Everything with this hotel is top 10, some of the people ho worked there wasn't so good to speak English but that wasn't the biggest problem. One om det Girls working there didn't seem to like some of the people visiting the hotel Very unprofessional, but anyway I wood recommend this hotel very hi to everyone. 10/10
4 out of 5
Recommended
for Everyone
by A verified traveler from Neuss, NRW

Kleines Hotel in Strandnähe

Posted Mar 6, 2015
Pros: Mitarbeiter waren ausnahmslos sehr freundlich und hilfsbereit. Zentrale Lage, trotzdem nachts kein Straßen- oder Partylärm.
Location: Das Hotel liegt in unmittelbarer Nähe zur zentralen Vergnügungsmeile und 5 Min. Fußweg zum Strand. Shopping- und Ausgehmöglichkeiten ohne Ende.
Wir (2 Paare) haben in diesem Hotel 10 Nächte verbracht. Die Standard-Plus-Zimmer im Erdgeschoss waren groß, nett eingerichtet und sehr sauber. Leider roch es ein wenig muffig und feuchte Badesachen wurden nie richtig trocken, auch war es recht hellhörig. Im Bad fehlt es an Möglichkeiten, die Badetücher ordentlich aufzuhängen. Anfangs war die Klimaanlage defekt, nach unserem Hinweis wurde sie aber sofort repariert. Der nette, abends gut beleuchtete Balkon mit Zugang zum schönen kleinen Pool war groß genug für 4 Personen. Der Außenbereich um den Pool ist hübsch gestaltet. Vom Poolbereich aus hat man direkten Zugang zu einem kleinen Lokal, in dem man morgens frühstücken kann (nicht inkl.). Auch für einen Mittags- oder Abendsnack ist es gut geeignet (leckere Burger, Quesadillas, Guacamole u.v.m), und für einen Abend auf dem Balkon kann man sich an der Bar mit gekühlten Getränken und Gläsern versorgen. Allerdings läuft von morgens 07:00 Uhr bis abends um 23:00 Uhr gut hörbar der Fernseher mit Musiksendern, aber auch schon mal mit Krimiserien o.ä. Auch ist die Avenida 10 tagsüber stark befahren und im Moment gibt es direkt gegenüber dem Hotel eine größere Baustelle. Nachts ist es jedoch ruhig. An der Rezeption erhält man gegen Pfand ein Strandtuch, das man dann nach Bedarf immer wieder gegen ein frisches tauschen kann. Es gibt auch Voucher für Ermäßigungen im nahegelegenen Beachclub Mamitas, wir sind aber lieber zur benachbarten Konkurrenz gegangen.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

staff

Posted Mar 3, 2015
Pros: it was close to the beach, shopping and restaurants. yes of course vendors on 5th want you 2 come into their stores, simply say no thanks.
Cons: their washrooms.
Location: there r several things 2 do. this was my 3rd time in playa so have taken tours. my fav was xel ha.
I can't say enough about the entire staff. I felt like I was at home. They genuinely care. always asking if there was anything they could do.
3 out of 5
Recommended
for Everyone
by A verified traveler from Meridian, ID

“Good price if reserved online, Adequate Hotel...”

Posted Mar 3, 2015
Pros: Price & Location
Cons: Our room needed some major improvements in the shower area.
Location: Steps away from Quinta Aventia (5ths Avenue), lots of Restaurants and Shops.
The hotel itself is pretty nice, the staff very helpful. I reserved via Expedia so got a pretty good price. The pool area was very nice, but for us the water was cold, and it's shaded for a good part of the day. My issues were with our particular room, (103) the shower area and also the fan. The fan only worked on HI and then wobbled so bad I thought it would fly off the ceiling. The shower wall was in very poor repair, several loose pieces on top and a crack along the vertical tile & grout area that looked like they could easily fall off. See pictures. Overall the room was kept quite clean, but lacked an alarm clock. If you just want a place to sleep and shower this hotel will work, but don't expect any sort of luxury. I recommend it for price and location.