Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby Jerry from Canada
Good locationPosted Nov 26, 2013
Pros: The location, and staff were nice.
Cons: Most everything.
Location: The beach, and 5th ave.
The hotel was very run down. There were no chairs in room, only 1 sheets on bed, one on the bottom and one on the top, and no blankets. The internet did not work in the rooms, and did not work anywhere for the last 3 days of my stay. The only electrical plug in could not be used because half of it was covered by the headboard. I had to climb up on stand and plug my phone into a plug that was at roof level for the TV. There was nothing in room, such as safe, fridge, no closet. It was not as it looked on internet pictures.
for Personal Eventby Violetta
Excellent Value and Great LocationPosted Oct 6, 2012 on Hotels.com
This hotel is just what I was looking for and expected. A very clean and well maintained boutique hotel with a very friendly staff from the receptionist to the cleaning lady all the way to the hotel manager. My room had a California King size bad that was so comfy I was sad to leave. It is located in the best part of Playa del Carmen nowadays called "little Italy" , right off the famous Quinta Avenida ( 5th Ave) less than 5 min walk to the beach entrance at 1st Ave and 28th St ( Mamita's beach on one side and Kool Beach Club in the other) I will certainly return and will recommend this place to anyone looking for affordable quality accomodations.