Featured Image Lobby Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Balcony Balcony Balcony Bathroom Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Spa Tub Fitness Facility Spa Massage Bicycling Childrens Play Area - Outdoor Dining Dining Restaurant Restaurant Restaurant Couples Dining Meeting Facility Property Grounds Property Grounds Beach Beach Beach Beach Beach Beach Outdoor Wedding Area Exterior Exterior Exterior Exterior Exterior Beach/Ocean View Aerial View
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Get an overview of this hotel3.5-star resort with pools and private beach

Location

Nestled on the beach, this Playacar resort is within 3 mi (5 km) of Playacar Golf Club, Mamitas Beach Club, and Playa del Carmen Maritime Terminal. Pier Navega and Yucatek Divers are also within 3 mi (5 km).

Resort Features

Catch some rays on Iberostar Quetzal All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

Room Amenities

All 350 rooms offer WiFi, free minibar items, and flat-screen TVs with satellite channels. Guests will also find balconies, private yards, and room service.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 10 AM until 5 PM

Not included

  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Offsite tours

Hotel Amenities

Iberostar Quetzal All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Iberostar Quetzal All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 3 coffee shops/cafés. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. High-speed wireless Internet access is available for a surcharge. This all-inclusive resort also offers a children's club, a children's pool, and a health club. Onsite self parking and valet parking are complimentary.

  • Free breakfast
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Babysitting or childcare (surcharge)
  • Free valet parking
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Number of bars/lounges - 4
  • Number of coffee shops/cafes - 3
  • Conference space
  • Fitness facilities
  • Full-service spa
  • Arcade/game room
  • Number of outdoor pools - 3
  • Total number of rooms - 350
  • Children's club
  • Number of floors - 3
  • Spa treatment room(s)
  • Nightclub
  • Luggage storage
  • Free self parking
  • Number of restaurants - 5
  • Number of meeting rooms - 6
  • Tennis on site
  • Wedding services
  • Gift shops or newsstand
  • Health club
  • Pool umbrellas
  • Billiards or pool table
  • WiFi (surcharge)
  • Meeting rooms
  • Multilingual staff
  • Poolside bar
  • On private beach
  • Sauna
  • Shopping on site
  • Garden
  • Spa services on site
  • Steam room
  • Supervised childcare/activities
  • Children's pool
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Family Friendly Amenities

  • Family Hotel
  • On private beach
  • Outdoor pools
  • Children's pool
  • Rollaway/extra beds available
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Wireless internet access ( 10.00 MXN per day )

Available in some public areas: WiFi (surcharge)

Parking

Free self parking, Free valet parking

Room Amenities

  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds available
  • Balcony
  • Minibar (stocked, free items)
  • Video-game console
  • Pay movies
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Air conditioning
  • Coffee/tea maker
  • Satellite TV service
  • Flat-panel TV
  • Daily housekeeping
  • Room service (limited hours)
  • Desk
  • WiFi (surcharge)
  • Yard
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Where to Eat

Guests are offered a complimentary buffet breakfast.

The Bonsai Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.

Tropical Restaurant - This restaurant specializes in seafood and serves dinner only. Reservations are required.

La Gondola Restaurant - This theme restaurant specializes in pizza and serves dinner only.

Palapa Uxmal Restaurant - This buffet restaurant serves breakfast and lunch.

La Marimba Steak House - This steakhouse serves dinner only.

Room service (during limited hours) is available.

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Nearby Things to Do

A private beach and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving on site
  • Windsurfing on site
  • Snorkeling nearby
  • Golfing nearby
  • Yoga classes/instruction on site
  • Kayaking on site
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Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 10.00 (for 30 minutes, rates may vary)
  • Late check-out fee: MXN 100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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