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Playa del Carmen all-inclusive property with 5 restaurants
On the beach
The Iberostar Tucán Hotel, sister property of Iberostar Quetzal, sits on the Caribbean beach along the Mayan Riviera. The beachfront resort is surrounded by a natural ecosystem with abundant animal life.
The perfect destination for family vacations, visitors can relax in perfect harmony with nature as well as enjoy a generous variety of activities and dining services included in the all-inclusive package.
Balconies with views
The Iberostar Tucán hotel, located right on the Playacar beach on the Riviera Maya, One of the privileges of the Iberostar Tucán Hotel is its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches and a well-deserved vacation. Paths within the Iberostar Tucán Hotel allow guests to admire Mexico's most representative flora and fauna. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The Iberostar Tucán has proudly received the Green Globe certification.
- Room service (limited hours)
- Business center
- Air-conditioned public areas
- Multiple large conference rooms
- Full-service health spa
- Arcade/game room
- Children's club
- Total number of rooms - 350
- Number of floors - 3
- Multiple small meeting rooms
- Audiovisual equipment
- Poolside bar
- Tennis on site
- Banquet facilities
- Beauty services
- Wedding services
- Currency exchange
- Gift shops or newsstand
- Health club
- Beach/pool umbrellas
- Wireless Internet access - surcharge
- Number of outdoor pools - 3
- Multilingual staff
- Free parking
- Valet parking
- On private beach
- Security guard
- Self parking
- Shopping on site
- Spa services on site
- Steam room
- Swimming pool - children's
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
Free parking, Self parking, Valet parking
- Room Amenities
- Video-game console
- Pay movies
- Hair dryer
- Iron/ironing board
- In-room safe
- Air conditioning
- Ceiling fan
- Direct-dial phone
- Voice mail
- Coffee/tea maker
- Satellite TV service
- Wake-up calls
- Daily housekeeping
- Window opens
- Clock radio
- Electronic/magnetic keys
- Wireless Internet access (surcharge)
- Courtyard view
- Garden view
- Pool view
The Iberostar Tucán hotel offers guests a range of the best international cuisine however with particular emphasis on typical Mexican dishes. Every detail is taken care of in order to offer authentic dishes like tortilla soup, beef tacos or an exquisite tenderloin steak. Everything to offer the best selection of gourmet specialties. The hotel also offers in-room dining service from 11:00am to 11:00pm for comfortable and fast dining.
The Bonsai RestaurantFrom Japan to Mexico, the expert chefs of this a la carte restaurant bring the most exquisite of Japanese delicacies. The finest Asian dishes for dinner from 6:30pm to 10:30pm. Casual-elegant attire is required. Gentlemen over the age of 12 must wear long pants and shirts with sleeves.
Tropical RestaurantFruits, vegetables, salads, meats, fish and seafood. And to conclude: a wide variety of rich desserts. Reserve your table for dinner at this a la carte restaurant, open from 6:30pm to 10:30pm. Casual-elegant attire is required.
Tulum RestaurantOpen from 7:00 am to 10:00 am breakfast buffet and from 6:30 pm to 10:00 pm dinner.
Palapa Uxmal RestaurantPoolside at the hotel is this international buffet for continental breakfasts and tasty meals. Open from 7:00am to 4:00pm.
La Marimba Steak House RestaurantFor meat lovers, La Marimba offers the best cuts cooked to taste, broiled, grilled or barbecued. Reserve your table to enjoy the tastiest meat in the most comfortable way. Open from 6:30pm to 10:30pm.
La Gondola RestaurantItalian Cuisine. For those who love pizza and pasta. Reserve your table for dinner at this a la carte restaurant open from 6:30pm to 10:30pm. Formal dress is required. The gentlemen over the age of 12 must wear long trousers and shirts with sleeves.
Restaurant La HaciendaTry our Mexican specialties in the restaurant 'La Hacienda’. Book your table for dinner at this a la carte restaurant open from 6:30pm to 10:30pm. Formal dress is required. Gentlemen over the age of 12 must wear long pants and shirts with sleeves.
Cozumel RestaurantOpen from 4:00am to 6:45am for continental breakfast. From 7:00am to 10:00am for a breakfast buffet. From 1:00pm to 3:00pm for lunch. From 6:30pm to 10:00pm for dinner. Nighttime snacks are available from 11:00pm to 4:00am. Snacks are served from 4:00 pm to 6:00 pm.
The Plaza Theater BarOpen from 5:00pm to midnight.
La Cascada Aqua BarOpen from 10:00am to 6:00pm.
The Kiosk Beach BarOpen from 10:00am to 7:00pm.
The Mask DiscothequeOpen from 23:00 pm to 03:00 pm
Tikal Lobby BarOpen from 9:00am to midnight.
The Iberostar Tucán hotel offers many activities to choose from. The whole family will enjoy playing sports and the youngest of the family will love Lucy’s Club. Vacations are always a good time to relax and allow yourself to be pampered: the hotel's spa is the place to find that calm and get a massage, among other things. To cap off the day, every night the hotel is filled with the lights and colors from its live performances.
The Iberostar Tucán hotel is designed for the whole family to enjoy: parents, teens and children. Therefore, the hotel offers a wide range of activities throughout the day so that guests can relax and enjoy themselves.
The youngest have their own placeThe Iberostar Tucán hotel offers a Mini-Club for the children of the family. At Lucy’s Club fun is guaranteed, kids can watch movies, read or draw while making new friends to play with.
Parents also have funThere is a wide and varied program of activities at the Iberostar Tucán hotel. The hotel offers entertaining sports activities and at night there’s a delightful schedule of live music performances.
SportsKeeping fit while having fun is possible with the sports activities offered by the Iberostar Tucán hotel. Aquatic sports for those who love water action, yoga for those who want to exercise the mind, as well as archery and target practice tournaments, among others.
No need to leave the hotelThe hotel facilities are equipped for sports like aerobics, cycling, beach volleyball, gymnastics, table tennis and tennis. It also has a gym equipped with everything you need. Water lovers can do water aerobics, go catamaran sailing and windsurfing.
For the more adventurousFor an additional fee, the hotel also offers the possibility to enjoy the beaches and crystal clear Caribbean waters, diving or waterskiing. Within the resort facilities there is a CDC Padi GOLD Palm Diving Center resort run by Dressel Divers International.
Golf courseGolf enthusiasts can enjoy the Iberostar Playa Paraiso Hotel Golf Club, located a few miles from the Iberostar Tucán hotel where they can practice their best swing.
- Scuba diving on site
- Table tennis on site
- Volleyball on site
- Windsurfing on site
- Golf - driving range nearby
- Aerobics on site
- Ecotours on site
- Kayaking on site
- Yoga classes/instruction on site
- Swimming on site
There is also time to relax
A massage, a facial treatment, a relaxing Turkish or Jacuzzi bath at the onsite Spa.
- Body treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Roll-in shower
Policies & Fees
Check-in time starts at 3 PM
- Payment types
Accepted at this hotel: MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.