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Room type

Deluxe Room, 1 King Bed, Partial Ocean View (Cabanas Vision)

Max Occupancy: 2 guests

Standard Room

Max Occupancy: 2 guests

Standard Room, 1 King Bed, Balcony

Max Occupancy: 2 guests

Prestige Room

Max Occupancy: 2 guests

3-star hotel with restaurant and outdoor pool

Location

Situated in the entertainment district, this hotel is within a 10-minute walk of Central Square, Nuestra Senora del Carmen Catholic Church, and Yucatek Divers. Quinta Alegria and Playa del Carmen Maritime Terminal are also within 10 minutes.

Hotel Features

This hotel features a restaurant, an outdoor pool, and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in the lobby, a 24-hour front desk, and tour/ticket assistance are onsite.

Room Amenities

All 46 rooms offer free WiFi and free wired Internet, plus minibars and flat-screen TVs with cable channels. Other amenities available to guests include rainfall showerheads, free bottled water, and in-room massages.

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Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. High-speed wired and wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. This Playa del Carmen hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Illusion Boutique Hotel has designated areas for smoking.

  • Free WiFi
  • Free wired high-speed Internet
  • Restaurant
  • Outdoor pool
  • Beach/pool umbrellas
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Coffee/tea in lobby
  • Pool sun loungers
  • 24-hour front desk
  • Tours/ticket assistance
  • Multilingual staff
  • ATM/banking
  • Elevator/lift
  • Luggage storage
  • Designated smoking areas
  • Number of buildings/towers - 1
  • Number of floors - 5
  • Total number of rooms - 46
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Free WiFi
  • Free wired high-speed Internet
  • Dial-up Internet access (surcharge)
  • Minibar
  • Flat-panel TV
  • Cable TV service
  • Rainfall showerhead
  • Daily housekeeping
  • Free bottled water
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Free toiletries
  • Iron/ironing board (on request)
  • Desk
  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Private bathroom
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Where to Eat

Continental breakfasts are available for a surcharge between 7:30 AM and 10:30 AM.

Nuestra Casa - This coffee shop serves breakfast only.

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Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children under 12 years old are not allowed at this property. All guests 12 or older are welcome.

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: MXN 91 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms.

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