Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Inexpensive Condo in great location

Posted May 13, 2015
Second time staying here, it is basically condos but not privately owned. Had full kitchen, nice living room with plenty of room and a great bedroom with balcony. So much cheaper then a condo with all the amenities.
3 out of 5
by A verified travelerfrom illinois

Medium cost, lots of space, great location.

Posted Apr 28, 2015
The hotel felt a little cold. There was lots of space. The rooftop pool view was amazing, but the pool itself was tiny, and there was no bar or anywhere to buy drinks at the hotel. Not too much noise from the clubs, but lots from other hotel guests.
4 out of 5
Recommended
for Families
by A verified traveler

Excelente estancia

Posted Apr 10, 2015
Pros: Una grata estancia en el hotel, limpieza a diario, habitacionjoes comodas, excelente ubicacion.
Cons: Podrian mejorar la calidad de las sabanas, limpieza mas profunda a la tapiceria y prohibir las reuniones (fiestas) en pasillos por el ruido
Location: bien ubicada, cerca de playa y 5a avenida
Una grata estancia en el hotel, limpieza a diario, habitacionjoes comodas, excelente ubicacion. Podrian mejorar la calidad de las sabanas, limpieza mas profunda a la tapiceria y prohibir las reuniones (fiestas) en pasillos por el ruido que ocasionan en la madrugada.
2 out of 5
by A verified travelerfrom USA

First and Last

Posted Apr 4, 2015
Pros: location to beach and downtown and style
Cons: Ask for survey from guests. It will tell you everything you need to know.
Location: Beach
The title of review says it all. Won't be back. This is the kind of place where it very obvious that the owner/investors care only about their pockets and not their guest. Our should I say 'profit source" not guest. Never feel the attiontion to small and big details. Kitchen lack basic eithtials like coffee pot, and more. Privatecy shades that work. And the list goes on. The turth is, you get what you pay for. They were running a special price and it was just a place to sleep. To bad, it's in a good location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Alberta

I recommend it.

Posted Mar 16, 2015
Pros: Nice rooftop relaxing area with chairs and a small pool. Also had hot tubs, but they did not have water in them. Internet is good.
Cons: The hot tub on the roof next to the pool could have been ready to use. I think if you ask, they will fill it up though.
Location: The beach and 5th Ave. are close as well as many restaurants and bars.
We had to look for it the first time there. It had parking for small cars. The staff were good and answered our questions. Room was nice with kitchen. We were able to go easily to the beach and back and also to the pedestrian mall, 5th Avenue. The Mega store for groceries was a bit farther, but also walkable. The drain in the bathroom sink was broken when we got there, but was repaired soon after we mentioned it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
Pros: l'emplacement, le service, l'appartement, la vue de la terrasse
Cons: les rénovations qui sont en cours de maintien de qualité
Location: accès centre ville, accès plage
conforme aux photos, appartement au RDC face accueil, très bon acceuil et personnel bien. pas déçus. quelques choses à amélioré (porte placard cuisine abimée, robinetterie qui perd de sa brillance mais c'est le mal du pays visiblement la qualité n'est pas la même qu'en France...), mais vu avec manager en cours de réfection. ménage et vaisselle faits tous les jours, qualité des lits top, très grands lits, clim et ventilateurs, étions dans un appartement back (à l'arrière) pas entendu la discothèque, sauf quelques fétards le samedi soir uniquement, mais vraiùent pas grand chose, en tout cas pas plus que dans un club ou un appartement de centre ville. très bien situé par rapport au centre ville et à la plage, possibilité de commander un taxi à l'accueil....sinon à pied on va partout de l'hotel. vue de la terrasse de la piscine très agréable. étions 5 (2AD et 3 enfants de 13, 11 et 5 ans) fin février début mars 2015.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Great hotel close to beach and night life

Posted Feb 22, 2015
Great hotel close to the beach, night life, and restaraunts. Great staff and roof top pool.
5 out of 5
Recommended
for Couples
by Gustavofrom Colombia

Super recomendado

Posted Feb 19, 2015 on Hotels.com
Realmente toda nuestra estadía fue excelente , se encuentra en una ubicación privilegiada y de fácil acceso a las principales atracciones de Playa del Carmen . La atención en el front desk por CARLA fue excelente, siempre amable y dispuesta a resolver nuestras inquietudes y orientarnos.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom chihuahua

Bueno pero...

Posted Feb 3, 2015
Buen hotel, buena ubicacion pero falta trabajar en la limpieza en todos los dias q estuve hospedado jamas hicieron el aseo y deberian darle mantenimiento a la tapiceria de alguna parte del mobiliario
5 out of 5
Recommended
for Families
by A verified traveler

Altamente recomendable Koox la Mar

Posted Jan 29, 2015 on Hotels.com
Fue exactamente lo que necesitábamos, en ubicación, en espacio, íbamos con algo de temor ya que al confirmar la reserva nos dijeron otra cosa de lo que originalmente reservamos, pero al llegar allá quedamos muy conformes con todo. Excelente Hotel, totalmente recomendable.