Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Durham UK

Good location, friendly staff

Posted Apr 12, 2015
The hotel is away from the main street but only a 2 minute walk from it all and very short walk to the beach. Was lovely having the pool and we quite often had it to ourselves. Friendly staff always keen to help. Breakfast included is brilliant. Good choice so you can have light brekky like fruit and cereal or go all out with Mexican omelette followed by pastry.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Houston, TX

Terrific boutique hotel with a fantastic Staff!

Posted Apr 8, 2015
Pros: Staff, pool, restaurant, decor, location. Loved that it is an adults only hotel, no screaming kids around! The breakfast is fantastic!
Cons: Nothing major. I really wouldn't change much at all.
Location: Just about a 5 minute walk to shopping on 5th, and about 7 minutes to the beach. Plenty of convenience stores and grocery store nearby.
We stayed at La Pasion for our honeymoon, and it was fantastic! The staff was incredible. The Hotel was nice, conveniently located, and had a fantastic restaurant! I couldn't imagine staying anywhere else if we return to Playa Del Carmen. We have many other cities and countries that we want to visit, but we're already dreaming about a weekend getaways to Playa, and La Pasion! We were actually sad to say goodbye to the employees, they were so sweet! The breakfast that's included at the restaurant is outstanding. You can choose between Omeletes, scrambled eggs, breakfast sandwiches, and even yogurt. We also had plenty of pastries. Each breakfast comes with a hot beverage (tea, latte, coffee, cappuccino, etc, and also juice if you'd like it. The fresh squeezed orange juice was the best I've ever had. I really can't rave about the hotel and the staff enough. They went out of their way to make sure we had a great time, and they all had such great personality! We will definitely have to plan a return trip at some point!
3 out of 5
by A verified travelerfrom Alameda, CA

Miniature

Posted Apr 1, 2015
Pros: Staff.
Location: Everything (5th Ave, beach) is a bit of a walk.
The rooms are SO TINY! I'm 6'-3", 225 lbs, and could hardly move around. Otherwise, the hotel is nice enough; and the staff is wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler

estupendo

Posted Mar 31, 2015
magnífico lugar para pasar un maravilloso tiempo...hermosa decoración colonial, estilosa y agradable; con hermosos toques. Es una casa donde hay rinconcitos para disfrutar, salitas donde leer o usar las computadoras. El trato muy cercano, cálido. El desayuno es muy variado y rico. Nos encantaron las sorpresas diarias...riquísimo todo. El jardincito central con dos acogedoras pisicinas son ideales para la vuelta de las excursiones.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT!

Posted Mar 30, 2015
Pros: everything
fabulous and cozy place...fantastic team, perfect location, amazing breakfast. We love their concept, they are a fabulous house where you are a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
The hotel was very accommodating for a stopover in Playa . It was clean and the staff was very helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, IL

Exceeded Expectations!!!

Posted Mar 13, 2015
Pros: Clean, helpful staff, and a great place to unwind. It's small, but very nice.
Location: I selected this location since it was a bit away from the noise of 5th avenue. It was the right thing to do. The hotel is across from a small park.
Food was great, staff fun and helpful, pools beautiful, and very peaceful. Many nice perks. Just a really nice place to stay and relax.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Great hotel, close to everything

Posted Mar 1, 2015
Pros: Everything 3rd time in Playa best hotel yet
Cons: Tea/coffee in room
12 of us of varing ages stayed for 9 days. A quiet calm oasis in bustling Playa. The hotel was fantastic as were the staff. Great Tapas resturant next door. The staff ensure this is not a party hotel so if your looking for that go elsewhere. If you want to wind down in a lovely garden with two refreshing plunge pools and drink sangria in a hot tub this is the place for you. The hotel has a lots of books as I forgot mine this was a nice touch. i don't think anyone wanting to relax after a day of diving or sightseeing will be disappointed. Also great advice given on local restaurants. Coffee available 24 hours in lobby. Pastries every afternoon, wine and cakes some evenings all complimentary. A very nice touch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hamilton new zealand

recommended

Posted Mar 1, 2015
Good. Would return..................................
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Paradise at the La Pasion Boutique Hotel.

Posted Feb 28, 2015
Pros: The staff were excellent, the hotel was immaculately clean, the extra little touches such as wine, flowers, candy and the very good breakfast each day
Cons: None that come to mind.
Location: The hotel is a few blocks from the beach, but the sights, shops, restaurants, and bars are at your fingertips. Carnival was held while we were there.
The la passion hotel is a hidden paradise in Playa del Carmen!! The hotel is a few blocks from the beach, but it gives you a chance to see the sights, shop, eat, and interact with many people. The hotel is very clean and professionally run......the staff are 'excellent, attentive, courteous and interactive'. We received candy upon check-in, bottles of wine during Carnival, flowers for Valentines and every night, wine and brownies!! Breakfast was included in the rate and it was bountiful and very well prepared; Conrad, Gabriel, and Martine served wonderful food, conversation, and many enjoyable moments!! Management staff were very accommodating, accessible, and approachable. The hotel was immaculately clean as were the pools and grounds. We were there for two weeks and hated to leave...it was like home-away-from-home!! We will be going back next year for possibly three weeks.