Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great Staff at an amazing boutique hotel!

Posted Jan 28, 2015
Pros: Staff!!!, Location, Décor
Location: Convinient location, 3 minute walk to the beach and beach clubs. Close to shopping, bars and food.
We loved our stay at La Pasion. The staff made us feel like family and went over and above to help us out. We asked one question about what to do during the day and were given great advice. The rooms were nicely laid, and while the rooms were not super large, it was the biggest and comfiest bed we had on the whole trip. The hotel is located in a convenient location a couple of blocks from the main strip, which is far enough away that it is not too noisy. We had stayed in large resorts in cancun prior to coming down to Playa Del Carmen and this was an great change. I couldn't recommend this hotel highly enough.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2015
Out of the main fray, but still close enough to stumble home without too much hassle. The staff is great and we were thrilled with the stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Jan 3, 2015
Close to everything. Nice helpful staff. Would come back again can't think of anymore so stop bugging me what more do you want from me anyways
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Agradable para pasar la noche

Posted Dec 29, 2014
Hotel modesto, con habitación pequeña suficiente para pasar la noche, cuenta con un oxxo en la esquina siempre útil.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Nice hotel, great location, reasonable price

Posted Dec 22, 2014
Pros: price, clean, location, pools
Cons: Better coffee in lobby: Got tired of Taster's Choice instant!
Location: Great location with tons to do nearby.
A very nice boutique hotel right in the heart of Playa del Carmen. We loved the location: just far enough from Calle 5 so that it was very quiet and peaceful, but a very short walk from all of the great places to go in Playa. The room was very nice and the staff was great. Price was very reasonable and the free breakfast was a very nice added bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Dec 17, 2014
Nice place to live. Very close to ADO and collective station. Restaurant is good also.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom RW Charlotte NC

Very nice

Posted Nov 18, 2014
This is a delightful, intimate hotel.Wine and cake served in lobby, bottled water, bathrobe and slippers, excellent breakfast.My husband an I have stayed many places in Playa, and La Pasion is the best! We will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended

Posted Nov 6, 2014
This place was perfect for us. It's in a quiet area of town, but super close to the beach and la Quinta. The room was simple and perfectly clean. The breakfast was free and delicious. But the best part about our stay at this hotel was the staff. They are never rushed, always available, full of useful information, and genuinely kind. Go there. And hug Pedro for me, please.
5 out of 5
Recommended
for Getaway With Friends
by Alejandrofrom Mexico

Really Nice

Posted Oct 29, 2014 on Hotels.com
Excelent service and instalations
2 out of 5
by A verified travelerfrom Florianópolis - Brasil

Hotel muito velho e ambiente escuro

Posted Oct 28, 2014
Pros: Os atendentes são muito prestativos e tentam amenizar o que a estrutura do hotel não oferece
Loby do Hotel bagunçado, gerando má impressão logo na chegada. A Recepção fica praticamente na rua, há 1,5 metros da calçada. Estrutura do Hotel é ruim, com deficiência de ventilação e ambiente escuro. O banheiro é minusculo e sem qualquer ventilação. Em que pese tudo isso, os atendentes foram sempre muito gentis e prestativos.