Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
The hotel was very accommodating for a stopover in Playa . It was clean and the staff was very helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, IL

Exceeded Expectations!!!

Posted Mar 13, 2015
Pros: Clean, helpful staff, and a great place to unwind. It's small, but very nice.
Location: I selected this location since it was a bit away from the noise of 5th avenue. It was the right thing to do. The hotel is across from a small park.
Food was great, staff fun and helpful, pools beautiful, and very peaceful. Many nice perks. Just a really nice place to stay and relax.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Great hotel, close to everything

Posted Mar 1, 2015
Pros: Everything 3rd time in Playa best hotel yet
Cons: Tea/coffee in room
12 of us of varing ages stayed for 9 days. A quiet calm oasis in bustling Playa. The hotel was fantastic as were the staff. Great Tapas resturant next door. The staff ensure this is not a party hotel so if your looking for that go elsewhere. If you want to wind down in a lovely garden with two refreshing plunge pools and drink sangria in a hot tub this is the place for you. The hotel has a lots of books as I forgot mine this was a nice touch. i don't think anyone wanting to relax after a day of diving or sightseeing will be disappointed. Also great advice given on local restaurants. Coffee available 24 hours in lobby. Pastries every afternoon, wine and cakes some evenings all complimentary. A very nice touch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hamilton new zealand

recommended

Posted Mar 1, 2015
Good. Would return..................................
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Paradise at the La Pasion Boutique Hotel.

Posted Feb 28, 2015
Pros: The staff were excellent, the hotel was immaculately clean, the extra little touches such as wine, flowers, candy and the very good breakfast each day
Cons: None that come to mind.
Location: The hotel is a few blocks from the beach, but the sights, shops, restaurants, and bars are at your fingertips. Carnival was held while we were there.
The la passion hotel is a hidden paradise in Playa del Carmen!! The hotel is a few blocks from the beach, but it gives you a chance to see the sights, shop, eat, and interact with many people. The hotel is very clean and professionally run......the staff are 'excellent, attentive, courteous and interactive'. We received candy upon check-in, bottles of wine during Carnival, flowers for Valentines and every night, wine and brownies!! Breakfast was included in the rate and it was bountiful and very well prepared; Conrad, Gabriel, and Martine served wonderful food, conversation, and many enjoyable moments!! Management staff were very accommodating, accessible, and approachable. The hotel was immaculately clean as were the pools and grounds. We were there for two weeks and hated to leave...it was like home-away-from-home!! We will be going back next year for possibly three weeks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Feb 27, 2015
Awesome hotel; would stay again; book directly; only draw back limited space in bathroom; great breakfasts included; close to beach & wal-mart. Very accommodating staff
5 out of 5
Recommended
for Everyone
by A verified traveler

estupendo

Posted Feb 20, 2015
Pros: ubicación, decoración, desayuno, jardines, servicio
hermoso hotel, su ubicación es perfecta y su decoración bien bonita y acogedora. Nos encantó el concepto de casa que hace sentirte genial, el trato es muy agradable y cercano
3 out of 5
by A verified travelerfrom St Louis, mo

Just Ok

Posted Feb 19, 2015
Pros: The breakfast (that was included) was good.
Location: Hotel is just a few blocks from 5th ave.
The pool and hot tub were disappointing. The hotel is across the street from a park, which was crowded with people just hanging out (with loud music).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, Ohio

Nice hotel about 3 blocks from the beach.

Posted Feb 11, 2015
Pros: Staff and breakfast.
Excellent staff and breakfast. If you are looking for a nice hotel at a reasonable price, this is a nice choice.
4 out of 5
Recommended
for Couples
by A verified traveler

Wonderful place!

Posted Feb 8, 2015
La Pasion has these cozy little nooks to sit in and look at the various coffee table books the owners have left for the guests. Cold water or coffee are always there and sometimes the leftover pastries from breakfast. In the evening there was wine and chocolate truffles when you returned from dinner. The breakfast in the adjoining restaurant is fantastic and many of the hotel staff are the waiters.The staff are fantastic. Friendly, funny, helpful, they are the heart...la pasion of this hotel. Our room was comfortable, a good size and the balcony was perfect. The hotel is a 10 minute walk from the main 5th Avenida. Being away from this now very Americanized street, you can still see the real Playa in the smaller restaurants and shops. The hotel is across the street from the main square and municipal offices. We found our room to be very quiet at night although we had an interior courtyard room. By the way, the owners live upstairs at one end of the hotel. This should give you a good indication of the care and attention La Pasion receives.