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Standard Room - Breakfast/20%off SPA/10%off Restaurant
- One King Bed
Standard plus - Breakfast/20%off SPA/10%off Restaurant
- One King Bed
Junior Suite - Breakfast/20%off SPA/10%off Restaurant
- One King Bed
Junior Suite (Superior) - Breakfast/20%off SPA/10%off Restaurant
- One King Bed
Adults-only Playa del Carmen hotel near Playa del Carmen Main Beach
Located in the heart of Playa del Carmen, this hotel is near the beach and within walking distance of Nuestra Senora del Carmen Catholic Church and Playa del Carmen Main Beach. Also nearby are Central Square and Pier Navega.
In addition to a restaurant, La Tortuga Hotel & Spa features an outdoor pool. Other amenities include a full-service spa and a poolside bar.
Televisions come with cable channels. Guestrooms also feature air conditioning, premium bedding, and safes.
In addition to a full-service spa, La Tortuga Hotel & Spa features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wireless Internet access.
This Playa del Carmen hotel also offers a spa tub, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.
- 24-hour front desk
- Airport transportation (surcharge)
- Total number of rooms - 51
- Number of floors - 3
- Full-service health spa
- Half board rates available
- Tours/ticket assistance
- Luggage storage
- Laundry facilities
- Dry cleaning/laundry service
- Health club
- Massage - spa treatment room(s)
- Medical assistance available
- Multilingual staff
- Safe-deposit box at front desk
- Beach towels
- Spa tub
- Coffee shop or café
- Tour assistance
- Wedding services
- Free breakfast
- Free Wi-Fi
- Parking nearby (surcharge)
- Parking nearby
- Poolside bar
- Room service (limited hours)
- Security guard
- Spa services on site
- Swimming pool - outdoor
Available in some public areas: Free Wi-Fi
Parking nearby, Parking nearby (surcharge)
- Room Amenities
- Premium bedding
- Soundproofed rooms
- Air conditioning
- Ceiling fan
- Access via exterior corridors
- Coffee/tea maker
- Wake-up calls
- Daily housekeeping
- Turndown service (on request)
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Shower only
- In-room safe
- Cable TV service
- Clock radio
- Window opens
A complimentary cooked-to-order breakfast is available each morning in the restaurant between 7 AM and 1 PM.
Como Como Osteria - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required in the winter.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Golf - driving range nearby
- Snorkeling nearby
- Helicopter/airplane tours nearby
- Skydiving nearby
- Golf lessons available nearby
- Swimming on site
- Scuba diving nearby
- Fishing nearby
The onsite spa has massage/treatment rooms. Services include facials and body treatments.
- Body treatments
- Facial treatments
Policies & Fees
Check-in time starts at 3 PM
Minimum check-in age is 16
Check-out time is noon
- Payment types
Accepted at this hotel: MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
- No onsite parking is available.
Minimum guest age is 16
Caters to adults only
No rollaway/extra beds available
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MXN 1680 per room (roundtrip)
- Late check-out fee: MXN 700
- Deposit: MXN 2000 per stay
- Additional Details
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 16 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.