Availability

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Room type

Standard Non Refundable Adults Only - European Plan

Includes: Free Wireless Internet
Room details
  • One King Bed
This room overlooks the city or garden. Premium bedding and cotton linens help ensure a restful night. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. Cable channels are offered for your entertainment. A minibar and a coffee/tea maker are provided. A ceiling fan, a safe, and a wake-up call service are among the conveniences offered.

Standard Plus Adults Only - Non Refundable

Includes: Full Breakfast, Free Wireless Internet
Room details
  • One King Bed
This room features views of the city or garden from the comfort of a furnished balcony. Premium bedding and cotton linens help ensure a restful night. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. Cable channels are offered for your entertainment. A minibar and a coffee/tea maker are provided. A ceiling fan, a safe, and a wake-up call service are among the conveniences offered.

Junior Suite Adults Only - Breakfast Included

Includes: Full Breakfast, Free Wireless Internet
Room details
  • One King Bed
This room features views of the city or garden from the comfort of a furnished balcony or patio. Premium bedding, cotton linens, and blackout drapes/curtains invite a good night's sleep. The private bathroom has a shower, as well as bathrobes and slippers. Cable channels are offered for your entertainment. Ease tension with a soak in your own private spa tub. A minibar and a coffee/tea maker are provided. A ceiling fan, a safe, and a wake-up call service are among the conveniences offered.

Superior Junior Suite Adults Only - Breakfast Included

Includes: Full Breakfast, Free Wireless Internet
Room details
  • One King Bed
This room features views of the city or garden from the comfort of a furnished balcony or patio. Premium bedding, cotton linens, and blackout drapes/curtains invite a good night's sleep. The private bathroom has a shower, as well as bathrobes and slippers. Cable channels are offered for your entertainment. Ease tension with a soak in your own private spa tub. A minibar and a coffee/tea maker are provided. A ceiling fan, a safe, and a wake-up call service are among the conveniences offered.
La Tortuga Hotel & Spa Map Expand Map

Adults-only Playa del Carmen hotel near Playa del Carmen Main Beach

In city center

Located in the heart of Playa del Carmen, this hotel is near the beach and within walking distance of Nuestra Senora del Carmen Catholic Church and Playa del Carmen Main Beach. Also nearby are Plaza de Armas and Pier Navega.

Spa and fitness

In addition to a restaurant, La Tortuga Hotel & Spa features an outdoor pool. Other amenities include a full-service spa and a poolside bar.

Views of city

Televisions come with cable channels. Guestrooms also feature air conditioning, premium bedding, and safes.

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Hotel Amenities

General

In addition to a full-service spa, La Tortuga Hotel & Spa features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

This Playa del Carmen hotel also offers a spa tub, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 51
  • Number of floors - 3
  • Bar/lounge
  • Billiards
  • Full-service health spa
  • Half board rates available
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Garden
  • Health club
  • Luggage storage
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Restaurant
  • Safe-deposit box at front desk
  • Beach towels
  • Spa tub
  • Coffee shop or café
  • Tour assistance
  • Wedding services
  • Free breakfast
  • Free Wi-Fi
  • Parking nearby (surcharge)
  • Parking nearby
  • Poolside bar
  • Room service (limited hours)
  • Security guard
  • Spa services on site
  • Swimming pool - outdoor
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Internet

Available in some public areas: Free Wi-Fi

Parking

Parking nearby, Parking nearby (surcharge)

Room Amenities
  • Premium bedding
  • Soundproofed rooms
  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Phone
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Turndown service (on request)
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower only
  • Cable TV service
  • Clock radio
  • Window opens
  • In-room safe
  • City view
  • Garden view
  • Pool view
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Dining

A complimentary cooked-to-order breakfast is served each morning between 7 AM and noon.

Current at La Tortuga - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Room service (during limited hours) is available.

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Recreation

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Snorkeling nearby
  • Helicopter/airplane tours nearby
  • Skydiving nearby
  • Golf lessons available nearby
  • Swimming on site
  • Fishing nearby
  • Scuba diving nearby
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Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
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Policies & Fees

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 16

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: MasterCard, Visa

Pets

Pets not allowed

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Minimum guest age is 16

Caters to adults only

No rollaway/extra beds available

No elevators

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Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 1680 per room (roundtrip)
  • Late check-out fee: MXN 700
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Additional Details

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 16 years old and younger are not permitted at this adults-only property. All guests staying in hotel guestrooms must be registered with the hotel.