I have traveled all over the world and have never have experienced some wonderful care & service. I felt like I was home. The staff were so caring and friendly. The hotel was amazingly gorgeous. They have kept the mexican tradition alive in this hotel. They have a lady that comes on a daily basis and makes tortillas for the guests. The food was five star. I can go on and on. Amazing!
rhonda from boca raton
This Playa del Carmen hotel is by the sea and set on its own private beach, within easy reach of Maroma Beach. Area …More
Absolutely worth the every penny! Loved it! Stayed 4/9/14 - 4/13/14, was not long enough. My husband and I are 38-45 yrs old and have been to many wonderful all-inclusive resorts in Mexico, Jamaica, and the Bahamas but the El Dorado Royale Casitas Suites was by far the best and we will certainly go back!
We had the best food you could ever get at an All-Inclusive Resort. Every night we went to a different restaurant and received nothing but the best service and cuisine.
We stayed in 2nd level due to it having an infinity pool....Yes, a pool of your own right outside your door! Not all of the buildings have infinity pools on the 2nd floor, the 2 furthest North buildings do.
I'm not sure if I am supposed to say this or not, but we got lucky, for once really lucky! Reason is, we booked with Expedia on 2/17/14 and somehow we got the best section for what we found out was a crazy good price. I'm not sure if I'm able to say how much but the other guests in our section were all "members only" and they couldn't believe it was booked through Expedia. No one else in the resort was able to use our amenities like the swim up pool bar. butler service, and beach access so that made it less crowded and great service.
Our room was by far the best I have ever stayed. Very spacious, great view, and very CLEAN! Did I tell you about the outdoor shower?
I can go on and on, trust me, it's worth every penny!
Beckie from Wentzville, MO
Set on the beach in Playa del Carmen, this resort is within the vicinity of Dr. Alfredo Barrera Marin Botanical Garden …More
If you are looking for a romantic getaway, this is the place for you! Let me name a few......Warm turquoise blue oceans to die for, spacious rooms with comfortable beds, excellent food utilizing regional ingredients, and service always with a smile! It is also a must to treat yourself to an organic, authentic Mayan Spa experience! Although the spa services might be considered expensive, it is well worth it! The hotel grounds are magnificent and each room is surrounded by it's natural rainforest habitat.
Hope we get to go back soon!
Susan from California
A pristine white stucco villa steps from Xpu-Ha Beach with a world-class Mayan-themed spa. Esencia sits in 50 acres of lush …More
We stayed in a 3 bedroom penthouse. We loved the room. The staff was very friendly and attentive. There are boats on the beach in front of the hotel as the only downside, but we still enjoyed the beach club very much. We could also use the beach club down the beach which was associated with the hotel and there were not boats at that location. The snorkeling was good. The breakfast was wonderful and included with our room. We would love to come back and stay here again!
Adele from San Antonio
Located in the premier zone, the famous pedestrian 5th Avenue with its outdoor restaurants, boutique stores, cafes and bars …More
This resort definitely makes you feel like royalty. My husband and I were looking for a relaxing vacation with good food and drinks and we found it! The food was phenomenal and our drinks were never empty! Huge shout out to Alexander at lobby bar for the warm welcome, elizabeth and Vi for being so cheerful to fill up our drinks and rolando at Pelicanos for making our dining experience amazing!! Karina-we absolutely enjoyed you enthusiastic attitude and for always stopping and chatting with us. Way to make my husband dance--this never happens at home! :) You will want to tip your servers there because their service is top notch. They always have a smile and welcoming gesture each time they greet you. We will be back for sure, thank you Royal for giving us the best vacation yet!
kristen from Kansas
Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops …More
"Excellent resort with the best staff and service."
Staying at El Dorado Royale was an incredible experience. Every part of the experience was top notch: the facilities, food, incredibly friendly staff, and so much more. We are going to be returning soon and often to this magical and excellent resort getaway.
International t from U
Located in the heart of the Mayan Riviera on over a mile of private, unspoiled beach, this romantic adults-only resort is …More