Over the top opulence. More than expected. Food was amazing. Pool and swim up bar was great. Beach was not great (under construction). View was partially blocked by palm trees even in our second floor unit. Resort was a bit large for my taste. Had to take a shuttle back and forth to restaurants, lobby and entertainment.
Set on the beach in Playa del Carmen, this resort is within the vicinity of Dr. Alfredo Barrera Marin Botanical Garden …More
Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All inclusive" should also include spa serpvices for more moderate prices or a try for free. Quality of "de la casa" wines and Caba (champagne) pretty low.
Overall great experience for reconnecting with significant other. Very satisfactory place to spend a week.
Rudy from Washington State
This Playa del Carmen resort is by the ocean, nestled on a private white sand beach and within easy reach of area attractions …More
If you are looking for a romantic getaway, this is the place for you! Let me name a few......Warm turquoise blue oceans to die for, spacious rooms with comfortable beds, excellent food utilizing regional ingredients, and service always with a smile! It is also a must to treat yourself to an organic, authentic Mayan Spa experience! Although the spa services might be considered expensive, it is well worth it! The hotel grounds are magnificent and each room is surrounded by it's natural rainforest habitat.
Hope we get to go back soon!
Susan from California
A pristine white stucco villa steps from Xpu-Ha Beach with a world-class Mayan-themed spa. Esencia sits in 50 acres of lush …More
Such a unique experience in Playa. Felt as though we owned half of the hotel, and only saw a few guests in passing. Probably due to when we traveled, but I can imagine even when the resort is completely booked, it still has a secluded feel. Definitely spring for the Penthouse or larger condos with a roof top terrace. We hung out their often. Lounging on the couches, spending time in the private hot tub and grilling out, was awesome. We weren't on the beach, but had a nice view of the ocean from condo 312.
I'm not sure why other reviewers complained about the breakfast. We thought it was awesome and there were lots of options, at two different locations. Also it wasn't a boring buffet. You choose from a large menu, which is uncommon for a complementary breakfast. You can use your free "breakfast cards" from 8am-2pm. So no more worrying about missing breakfast. Only complaint was the weak, strange coffee. You will want to bring your own roast from home and make it in your room.
The beach was not very nice while we were there, due to sea weed. That's not entirely the hotels fault, though it does seem as though they could do something more to keep it clean. The beach lounger and large bed options were awesome and included at not additional charge.
Jon from Ft. Worth, TX
Located in the premier zone, the famous pedestrian 5th Avenue with its outdoor restaurants, boutique stores, cafes and bars …More