Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Hendy from R

Our little Haven

Posted Apr 15, 2014
The resort is a real Oasis in this World of stress that we live in nowadays. A great place to relax in a perfect geographical spot. The staff is extremely attentive and efficient which makes for a very pleasant experience. We will always go back and make sure to spread the word about it.
5 out of 5
Recommended
for Everyone
by Hendy from R

Our little Haven

Posted Apr 15, 2014
The resort is a real Oasis in this World of stress that we live in nowadays. A great place to relax in a perfect geographical spot. The staff is extremely attentive and efficient which makes for a very pleasant experience. We will always go back and make sure to spread the word about it.
4 out of 5
Recommended
for Everyone
by Teacher from Edmonton, AB, Canada

Best of both worlds: quiet but near the action

Posted Apr 12, 2014
We really enjoyed our stay. You could tell there were people but it was still very quiet and private. If you want a relaxing and tropical getaway this is the place for you. It was a true escape from your typical overcrowded resort. The staff was friendly and the resort was very well kept and clean. Many times in the evening we were the only ones in the pools and you could always find a beach chair on the beach. The best part was that we were right on the beach but still just a couple minutes walk from 5th ave. Perfect location! You can walk for over an hour down 5th ave and not run out of great shops and restaurants. Some people may be deterred by the fact the resort is "unplugged" (no tv/phone in rooms) but we never missed it and wifi is available in the lobby area. We stayed in a garden view room which was actually really nice because it was so much more quiet and private than the ocean view rooms but you're still only a 30 second walk to the beach. The one thing that could have been better was that our room wasn't ready when we got there and although we saw all the other guests getting help with their luggage to their rooms, we did not receive the same service (We look young so maybe it was a little bit of ageism). We did receive great service for the remainder of our stay. Tip: ask for a tour of the resort... We didn't even discover the other half of the resort with the nicer pool and hot tub for the first two days!
Comment from
Jan 14, 2014
Dear Guest, thank you for all your feedback. We are glad to read about your positive experience about the resort and its location. Regarding the arrival experience, we admit that in peak hours not everyone can be escorted to his/her room, we are going to work on this aspect as per your recommendation. Thank you again and we are looking forward to welcoming you again, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas
5 out of 5
Recommended
for Everyone
by Michael from Denver, CO

A well run quality resort with a caring staff.

Posted Apr 7, 2014
Pros: Everything. Young children are welcome (we took our granddaughter age 12 - she was a little bored at first but had a good time with friends she met.
Cons: Food quality (mainly dinner) was good but not as good as two years ago. About 7-8 on scale of 10. Good value for prices charged. We will come back.
Location: Great location - north end of town.
Quality accommodations, well maintained grounds, good beachfront, plenty of beach chairs and palm trees, several areas to clean beach shoes and rinse off.
5 out of 5
Recommended
for Everyone
by Pato from MN

Great for relaxation

Posted Apr 6, 2014
Great hotel, close to the beach and to city center (shopping and restaurants walking distance) I love the lack of TV and phones! Love the landscaping and trees! Excellent food and service! We will be back for sure
Comment from
Jan 14, 2014
Thank you very much for your comment. We are glad that you have spent a good time in our resort and were able to enjoy all that we offer to our guests: relaxing quality time in a Caribbean environment. We can´t wait to welcome you again! Best regards from Paradise, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas
4 out of 5
Recommended
for Everyone
by L from Philadelphia, PA

staff was excellent and most accommodating.

Posted Apr 6, 2014
Relaxing trip - accommodations were perfect for us - very low key. The beach was a bit crowded and not the prettiest but very pleasant. Food was good, not outstanding, but again, perfect for us. The staff was wonderful and made everyone feel as if they were their favorite guest.
Comment from
Jan 10, 2014
Dear Guest, thank you for sharing your experience about your recent stay at Mahekal. We are glad to read about your positive experience. We hope that we will have the opportunity to welcoming you again. Sending you best regards from Paradise, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas
4 out of 5
Recommended
for Everyone
by Richard from Clackamas Oregon

Mahekal Beach Resort

Posted Mar 31, 2014
Mahekal Beach Resort is one of the most beautifull hotels in PDC. They are going through an upgrade to there rooms. Our room wasent upgraded yet. Stayed at this resort years ago fell in love with it. That being said it can be very expensive to stay in some rooms, and you may find other hotels with a better price. We stayed in room 10 P, the location was excellent great view of the sea and large deck on the second floor. Breakfast and lunches very good. We ate dinner there the first night because we got in so late. I am a food snob and very good cook so im overly critical on food. The staff in all departments are excellent. The security is excellent. There is some odor on occasion as alot of people have mentioned nothing that was a big deal. The beach in the front of the Resort is the best in Playa, plenty of Palapas with chairs so you dont have to get out early. Manuale is the best beach waiter. I would like to mention please tip your house keepers and bartenders even if they say tip included if they gave you excellent services.
Comment from
Jan 10, 2014
Dear Guest, thank you for taking the time to send us your comments about your recent stay. We are glad to read about your pleasant experience and your words will be passed to all our staff members, including Manuel. Looking forward to welcoming you again at Mahekal. Kind regards, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas
4 out of 5
Recommended
for Couples
by Tonya from Baltimore

Escape to the sun.

Posted Mar 31, 2014
Pros: Mahekal exceeded my expectations in many ways - the landscape/grounds were lovely. I call it a little bit of paradise.
Cons: There was one young lady at the front desk who talks to you without looking at you. It gives the impression that you are not important.
Location: My husband and I did some walking, shopping and dining on 5th Avenue. Which was 3 blocks from the resort. Nice!
It was a really wonderful long weekend.. The resort was private and beautiful. I enjoyed wonderful meals at the resort - Breakfast was amazing. I also had a great deep tissue message...beware it is taxed. The resort personnel should let you know that coffee is available 1.5 hours before breakfast, but we figured it out. We scheduled a 2 a.m. wake up call with the front desk, but did not get it so i was glad my husbands smartphone was used as a backup plan. The employees are nice and I believe they sincerely mean well but there is room for improvement.
4 out of 5
Recommended
for Families
by Nicole from magog

Nice hôtel close to the beach

Posted Mar 27, 2014
Pros: The layout, close to the beach, cleanliness, close to the 5th ave,
Cons: Breakfast was great but menu and food for dinner should be improved. Buffet too often. Wifi access and rapidity.
Location: Location is great. Close to the beach as well as the shopping street and quiet at the same time
Staff very helpfull, layout of the hôtel very pleasant, Lovely breakfast, very quiet.
4 out of 5
Recommended
for Everyone
by Barb from vancouver

Quiet hotel on the beach

Posted Mar 25, 2014
Pros: Staf at the bar is excellent. Drinks the way you like , no problem. Very clean beach.
Cons: There is no door at the washroom. Uncomfortable sometimes.Also there is no fridge at the room. If you like you must pay about 10 dol per day .
Location: Location could not be better !Right on the beach and just 5 minutes walking to the 5th Avenue
Location can not be better.......right on the beach and 5 minutes walking to the 5th avenue. Perfect place for everybody. Handicape friendly.