Availability
Deluxe Garden View - European Plan
- One King Bed
Deluxe Ocean View Room - European Plan
- One King Bed
Oceanview Junior Suite - European Plan
- One King Bed
Oceanview Master Suite - European Plan
- One King Bed
5-star hotel with pools, private beach, full-service spa
Elegance at the shore
This Playa del Carmen hotel is located by the sea, set on a private beach a short distance from Maroma Beach and Playa Paraiso. Area attractions also include El Camaleon Golf Club and Tres Rios Ecopark.
Unwind in style
Catch some rays on Maroma Resort and Spa by Orient-Express's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Balconies
Guestrooms include complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and minibars; bathrooms feature shower/tub combinations and makeup/shaving mirrors.
Hotel Amenities
- General
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Simply step outside to unwind on the hotel's beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Maroma Resort and Spa by Orient-Express like a marina and a health club.
Guests can enjoy a complimentary breakfast. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired high-speed Internet access. This luxury hotel also offers a steam room, a sauna, and a rooftop terrace. Complimentary parking is available on site.
- Number of restaurants - 2
- Suitable for children
- Beach umbrellas
- Beach sun loungers
- Air-conditioned public areas
- Total number of rooms - 65
- 24-hour front desk
- Banquet facilities
- Bar/lounge
- Business services
- Free breakfast
- Concierge services
- Dry cleaning/laundry service
- Full-service health spa
- Arcade/game room
- Gift shops or newsstand
- Beach/pool umbrellas
- Media library
- Free wired high-speed Internet
- Area shuttle (surcharge)
- One meeting/conference room
- Airport transportation
- Tour assistance
- Rooftop terrace
- Laundry facilities
- Library
- Massage - spa treatment room(s)
- Medical assistance available
- Audiovisual equipment
- Safe-deposit box at front desk
- Shopping on site
- Beauty services
- Coffee shop or café
- Video library
- Complimentary newspapers in lobby
- Currency exchange
- Doorman/doorwoman
- Event catering
- Express check-in
- Express check-out
- Hair salon
- Health club
- Number of outdoor pools - 3
- On-site medical assistance available
- Billiards or pool table
- Tours/ticket assistance
- Marina on site
- Free parking
- Valet parking
- Patio
- Pool table
- Porter/bellhop
- On private beach
- Room service (24 hours)
- Tennis on site
- Free guest parking during stay
- Year Built 1995
- Sauna
- Security guard
- Shoe shine
- Garden
- Spa services on site
- Steam room
- Wedding services
- Internet
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Available in all rooms: Free Wi-Fi, Free wired high-speed Internet
Available in some public areas: Free wired high-speed Internet
- Parking
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Free parking, Free guest parking during stay, Valet parking
- Room Amenities
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- CD player
- Ceiling fan
- Air conditioning
- Complimentary newspaper
- Climate control
- Voice mail
- Direct-dial phone
- Multi-line phone
- Minibar
- Complimentary bottled water
- Wake-up calls
- Daily housekeeping
- Turndown service
- Designer toiletries
- Private bathroom
- Hair dryer (on request)
- Shower/tub combination
- Slippers
- Extra towels/bedding in room
- Makeup/shaving mirror
- Iron/ironing board
- Desk
- Window opens
- Welcome amenities
- Patio
- Balcony
- Access via exterior corridors
- Speakerphone
- Free Wi-Fi
- Free wired high-speed Internet
- In-room safe (laptop compatible)
- In-room massage available
- Individually furnished
- Individually decorated
- Dining
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Guests are offered a complimentary continental breakfast.
El Restaurante - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
El Sol - This restaurant specializes in Mediterranean cuisine and serves dinner only. Closed Sunday.
24-hour room service is available.
- Recreation
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A private beach, a marina, and a health club are featured at the hotel. Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf - driving range nearby
- Whale-watching nearby
- Helicopter/airplane tours nearby
- Skydiving nearby
- Fishing nearby
- Ecotours nearby
- Golf lessons available nearby
- Windsurfing nearby
- Boat launch on site
- Horse riding/rental on site
- Kayaking on site
- Pilates classes on site
- Sailing on site
- Swimming on site
- Yoga classes/instruction on site
- Snorkeling nearby
- Scuba diving nearby
- Spa
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The onsite spa has massage/treatment rooms. Services include facials and body treatments.
- Body treatments
- Facial treatments
- Accessibility
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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
- Accessible bathroom
Policies & Fees
- Check-in
-
Check-in time starts at 3 PM
Special check-in instructions:
The resort provides luxury and private airport transportation at the cost of USD 280 (roundtrip) or USD 140 (one way). Guests needing this service should contact the resort with flight details at least 24 hours prior to arrival, using the number on the reservation confirmation received after booking.
- Check-out
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Check-out time is noon
- Payment types
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Accepted at this hotel: American Express, MasterCard, Visa
- Pets
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Pets not allowed
- General
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Early departure fee charged
No elevators
Awards & Affiliations
- Details
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- The property is a member of Orient-Express.